Sapphire Village Resort

Great spot. Close to beach and dinning.

Fabulous stay

The room needed some updating. Was very clean however. I liked how close it was to the two places to eat and a pool to cool off in.

Sud’s was a great restaurant. Delicious food and good service.
Confusing where the office is located and taxi drivers do not know where either.
No safe or beach towels in our room.

The room itself was nice enough but the property itself was lacking in appeal. Needs updating.

The property wasn’t a nice area very close to red Hook. Also the property was spacious with a good beach and beach bar and restaurant snorkeling. If you wanted it,

So close to Sapphire Beach and the Marina and the views are wonderful! You can visit St John from the Marina without having to go to the ferry!

The property was beautiful only set back was pool closet to our room was closed the whole time but hey made you go enjoy the beach so win win

The pillow cases and sheets were dirty in the room didn’t realize til the next day. The remote didn’t work. Came home and now I have small bumps all over my body that itch room looked it up and there the same bumps as bed bugs.

The only thing good about this property is that it is close to the beach, nothing works, ac wasn'tworking,could not get internet services , phone line to call front desk not working, and more

Feel like home ambient

I would recommend staying here if you want to be in the Sapphire Bay Area. Our room was very nice and spacious and included a patio that overlooked the marina. My only complaint with the room was that the bathroom door didn’t open or close easily due to the wood being warped. The property included beach access and restaurant options; I’d like to in particular call out Sudi’s Bar and Grille for being a great breakfast choice. The swimming pool area is decent but could use a little TLC. I also wasn’t very happy with my check-in as the person we worked with did not greet us warmly or provide us with much information. There’s not much to do in the immediate area other than the beach, so be prepared to have a rental or use a taxi. Luckily the latter is very easy to catch as there was always one around.

Great stay, the only thing I see wrong is that there's no bell man available to pick you up if you need assistance, also theirs no cable in the room just in case you don't know to use the apps on the smart tv

The Island lost power three times!! I had to sleep in my car to get air conditioning!

TWO CRAZY!!

Beautiful views, right on the beach

So I get to the resort and the taxi drops me off at the bar where i can chill and enjoThe beach
The Bartender said if I show him my (hotel) email to register. I just took as he didn't know rude but whatever.
Then he kept on insisting I show thim this email.
I asked when is check in as (why are you busting my chops check in aint for 3 more hours)
His response was I don't know when check in you may this you may that. I took this as a racist dog whistle. I took it he felt I didn't belong there. And he wasnt gonna offer any assistance until I prove to him I'm actually guest.
I wasn't asking I was confirming when check in was.
AND WHEN I READ THE EMAIL NOWHERE DID IT SAY YOU HAVE TO SHOW IT TO THE BARTENDER TO RECIEVE SERVICE.
It said all people check in to A202 etc etc

A storm caused a power outage across the island that started at 2am on our first night, most places got restored but our unit did get power until about 5 pm on day 3. Management knew there was an issue, but we had to call ask for updates and ask if there was anything that could be done to cool the room down to a sleeping temperature. Someone found us a box fan when we called the second night but management didnt make any other effort to keep us informed about when our room would be restored. There was no offer to look for other rooms or offer any recompense.
Even without that mess, the place was just ok. The room was a long way up a steep hill from the water. They say rooms are individually decorated, ours was like cheap garage sale miscellaneous of every style with dresser drawers that didnt work well and so on. Overall, clean but disappointing experience for the price

Location is great!!! Pizza place and bar on the beach were really good. The room needed some serious update. Appliances, kitchen faucet rusted, patio light didn't work and a few lamp bulbs were out as well. The beach amd pool were awesome!!!!

Check in was 3 pm and I sat in an air conditioned office until 3:30. I told the office I was disabled and our room was literally the highest up a hill and second to last room furthest away. I was told we go that building because of when we booked (a month ago). Our anniversary dinner is down at the beach. I will have to take a taxi a couple thousand feet down and back. Most people can walk straight up a steep hill and down. Also beware. There are 3 places called Sapphire here. This is the one with green/blue roofs up on a hill. Rude

Feel like home ambient