The Donatello

Hotels
•
Wyndham Extra Holidays
9.2 (158 reviews)
501 Post St, San Francisco, California, 94102 , San Francisco , US
1-415-441-7100

listing image 1
Show all photos

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent staff
Cons:
Dirty towels
Internet issues

Categories

Cleanliness
7.76
There were issues with hair in towels and dirtiness noted, affecting overall perception.
Service
9.73
Staff was consistently mentioned as excellent and helpful.
Location
9.27
Centrally located, though some reviews noted surrounding area concerns.
Room Quality
9.22
Rooms were noted as spacious and comfortable.
Amenities
9.75
The amenities were described as fabulous, though some wifi issues were reported.
Value for Money
8.71
General satisfaction with value, though some amenities were lacking.
Food and Beverage
9.26
Positive mentions of the club lounge and coffee availability.
Overall Experience
9.93
Overall positive experiences with many mentions of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:07

Property Description

Luxurious Spa and Fitness Center

Indulge in relaxation with spa massages, sauna, and a fitness center for your wellness needs.

On-Site Dining and Entertainment

Savor delicious meals at the hotel's restaurant, Zingari, or enjoy a drink at the bar/lounge. Room service is also available.

Convenient Amenities and Comfortable Rooms

Enjoy complimentary Wi-Fi, concierge services, and air-conditioned rooms with kitchenettes and premium bedding.

Experience the vibrant city life just steps away from Union Square and minutes from iconic attractions. Book your stay at The Donatello for a perfect blend of comfort and convenience.

Important information:

  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 158 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.93
M
Muhammad Ahsan • family_with_children • pk
10
2026-07-11 • via Nuitee
ÖZCAN • family_with_children • tr
8
2026-06-30 • via Nuitee
T
tiberiu • family_with_children • ro
9
Foarte frumos!
Pros:

Camera foarte mare, cu tot ce ai nevoie, chicineta bine echipata, foarte curat!👍

Cons:

Personalul arata ca vrea sa te ajute dar cred ca era mai mult de fatada😁, a tot pornit alarma de incendiu si nu era un lucru placut, per total merita dar pretul este destul de piperat!😁

2026-06-27 • via Nuitee
N
Noni • couple • us
8
2026-06-27 • via Nuitee
J
Juerg • solo_traveller • ch
8
2026-06-25 • via Nuitee
H
Hans • solo_traveller • nl
8
Fijn hotel, wel erg rumoerig
Pros:

Fijne, riante kamer op de 14e verdieping met uitstekend bed, fijne douche. Dit is duidelijk een hotel in de betere klasse, met extra aandacht voor de gasten. Bijvoorbeeld de weardown service iedere avond. Niet nodig, wel leuk! De ligging van dit hotel op slechts een blok van Union Square is super!

Cons:

Gratis internet is met 2 Mbps of minder niet meer van deze tijd... En je hoort het lawaai van de straat echt enorm goed. Oordopjes zijn een absolute must, tenzij je heel erg goed met lawaai kunt slapen. Drankjes in de bar zijn erg duur.

2026-06-20 • via Nuitee
S
Silvia • couple • es
7
Molt car pel que es
Pros:

Esta molt ben ubicat

Cons:

Al arribar i aense avisar en van aplicar un càrrec de fiança que segons el hotel pot trigar de 5 a 30 dies a retornar

2026-06-18 • via Nuitee
B
brull • solo_traveller • us
10
awesome
Pros:

location, sound proof, room, bathroom, size, the decore, everything

Cons:

nothing

2026-06-14 • via Nuitee
J
Jens • solo_traveller • de
10
Sehr angenehmes, modernes Hotel mit Comfort für Städtetrip ebenso wie für Businessreisen.
Pros:

Sehr praktisches, angenehmes Hotel mit exzellentem Preis-/Leistungsverhältnis. Großes Zimmer. Gehobene Ausstattung in behaglicher Farbabstimmung. Sämtliche Einrichtung war tadellos in Ordnung. Großer Fernseher. Am Bett und am Schreibtisch mehrere praktische USB-Ladebuchsen. Sehr bequemes Bett mit sehr guter Matratze und großer Auswahl an Kissen. Sehr gut funktionierende Klimaanlage, die leise lief und problemlos justierbar war. Alles war sehr sauber und einladend. Sehr gute Ausleuchtung, die praktisch zum Lesen ausgereicht hat und gleichzeitig auch eine behagliche Raumatmosphäre zuließ. Praktische Küchenzeile mit Mikrowelle, Kühlschrank, Kaffeemaschine und Spülmaschine. Basis-Austattung an Geschirr. Praktischer Tisch, der zum Essen oder als Büroarbeitsplatz genutzt werden konnte. Gute WLAN-Konnektivität. Badezimmer ebenfalls sehr sauber und in top Zusatand. Das Zimmer war zu einem Innenhof gelegen und absolut ruhig. Es gibt eine Lounge im 15. Stock mit Freiterrasse. Alles ist sehr einladend und gleichsam behaglich als auch modern und sauber.
Die Eingangshalle ist klein und ohne Restauration, aber zweckmäßig und das Personal ist aufmerksam. Im zweiten Stock befindet sich ein Restaurant.
Die Lage ist sicher und Restaurants, Einkaufsläden, Cable-Car, Museen, Sehenswürdigkeiten und öffentliche Verkehrsmittel sind ideal zu erreichen. Union Square ist nur eine Straße entfernt. Man kann vom Flughafen den öffentlichen BART-Zug nutzen mit Halt an der Powell-Str., die nur 10 Minuten zu Fuß entfernt liegt.

Cons:

Keine negativen Aspekte. Es war alles wirklich sehr angenehm.

2026-06-13 • via Nuitee
P
Perets • solo_traveller • il
9
Pros:

עיצוב, קלאב

Cons:

בעיית נזילה בברזי הכיור

2026-06-08 • via Nuitee
M
Marlo • couple • us
9
Would book again.
Pros:

Room 1408. Beautiful room; immaculately clean. Shower water pressure was awesome. Coffee and tea available in roof top Club Room. Front desk staff were wonderful; maintenance staff were pleasantly friendly when passing in the elevator. Live music in the evening.

Cons:

No breakfast option.

2026-06-08 • via Nuitee
F
Florent • couple • de
10
Would definitely come back
Pros:

Everything

Cons:

Nothing

2026-06-05 • via Nuitee
A
Agarwal • family_with_children • us
9
2026-06-02 • via Nuitee
P
Pankti • solo_traveller • in
10
2026-05-30 • via Nuitee
O
Ozlem • solo_traveller • tr
8
2026-05-29 • via Nuitee
J
Jill • extended_group • us
8
Great location, friendly and helpful front desk staff, comfortable and spacious room.
Pros:

Spacious, comfortable room in great location. Quiet, smaller facility.

Cons:

Nothing negative to say

2026-05-23 • via Nuitee
G
Guillermo • solo_traveller • ar
10
2026-05-22 • via Nuitee
R
Rawlins • solo_traveller • us
10
Pros:

Great location and beautiful facilities. The staff and bartenders were all great, and my room was clean and comfortable.

Cons:

No dislikes

2026-05-21 • via Nuitee
B
Braier • couple • ar
10
Espectacular
Pros:

Todo

Cons:

Estuvo todo perfecto

2026-05-21 • via Nuitee
J
Jeannette • couple • us
9
Perfect price and very comfortable room and location in Union Square close to restaurants and museums and shopping. park
Pros:

Location as well as amenities in the room with refrigerator microwave coffee maker, small dishwasher as well as cups, dishes dishes, etc. Coffee and tea upstairs with lovely rooftop terrace, but would’ve been nice to have light morning breakfast there as well.

Cons:

Even though they had a restaurant for dinner, it was not available for a very light breakfast in the morning. Whole fruit , individual boxed cereal and chilled individual yogurt would be simple and appealing in the lovely terrace room.

2026-05-19 • via Nuitee