Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent beachfront location and beautiful, less-crowded beach
Nice pools and jacuzzi; family-friendly pool area
Generally friendly and helpful staff
Spacious condos with kitchens; good value for money
On-site restaurant (Castaways) praised for food and cocktails
Comfortable beds and relaxing atmosphere
Cons:
Inconsistent room quality — some units dated, noisy, or in need of renovation
Occasional poor customer service / rude receptionist reported
Laundry facilities are old; some fitness equipment needs maintenance
Small or unusable balconies in some units; murphy bed inconvenience
Isolated incidents like running toilet and bathroom hair reported

Categories

Cleanliness
7.9
Mixed cleanliness: several guests reported hair in the bathroom and some older rooms that smelled or needed renovation, while other units were described as modern and clean.
Service
8.8
Generally friendly and helpful staff noted repeatedly, though a few reports of poor customer service and a rude receptionist lowered this slightly.
Location
9.5
Excellent location on a beautiful, less-crowded beach; close to shops and restaurants. Multiple guests praised proximity to the ocean and beach quality.
Room Quality
7.6
Mixed room quality: some updated, modern units praised, but several reports of dated, noisy or renovation-needing rooms, murphy beds, and unusable in-unit appliances.
Amenities
8.4
Strong amenities like pools, jacuzzi and on-site restaurant; fitness center available but some machines need maintenance and laundry facilities are dated.
Value for Money
9.1
Perceived as good value by several guests (spacious condos, usable kitchens); paying extra for updated rooms was seen as worthwhile by some.
Food and Beverage
9
On-site restaurant (Castaways) received positive mentions for good food and quality cocktails; not all guests tried it but comments were favorable.
Overall Experience
9.3
Overall very positive stays reported: relaxing atmosphere, family-friendly, comfortable beds and willingness of many guests to return or recommend the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:35

Property Description

Tropical Oasis on Maui's Shores

Luxurious Amenities: Experience ultimate relaxation with 2 adult pools, a day spa, and a poolside restaurant offering Island cuisine and an extensive wine list.

Home Away From Home: Enjoy Cable TV, a private balcony, and a refrigerator in every room. Opt for a studio or suite for a full kitchen for added convenience.

Family-Friendly Fun: Kids will love the children’s pool and the free beach ball at check-in. Stay active at the 24-hour Fitness Center or hop on the free shuttle for transfers to Kaanapali Resort area.

Book now to experience the perfect blend of luxury and comfort at Aston Maui Kaanapali Villas.

Important information:

The daily Amenity Fee (Resort Fee) of USD 35+taxes includes
- Access to BBQ grills
- Access to outdoor shuffleboard court
- Access to the Honu room with a ping pong table, indoor shuffleboard table, library, games, and a big screen TV.
- Complimentary coffee / tea bar on the Honu Lanai
- Concierge
- In-room coffee and tea packets replenished on request
- In-room safe
- Local phone calls
- Local shuttle Kaanapali Resort area
- Use of pool and beach towels.

Departure cleaning is included.

Guests also receive an amenity refresh and tidy service on every 3rd day of stay.

Additional housekeeping, beyond the 3rd day service, is available for a fee.

The property collects Damage Waiver Fee (Service Fee) of USD 39.99+taxes.

Mandatory Damage Waiver Fee (Service Fee) is not refundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OGG

Location

Guest Reviews

8.7
Based on 1408 reviews
Cleanliness: 7.9
Service: 8.8
Location: 9.5
Room Quality: 7.6
Amenities: 8.4
Value for Money: 9.1
Food and Beverage: 9
Overall Experience: 9.3
J
Jakelline • family_with_children • us
4
Beware of What They Call an “Ocean View”
Pros:

The location was convenient, and the apartment was spacious.

Cons:

We were extremely disappointed with the ocean view we paid for. If you look at the property on a map, you’ll notice that only a limited number of units actually face the ocean.

Our apartment faced the parking lot, yet the property insisted that it qualified as an “ocean view” room. To see even a small portion of the ocean, we had to step out onto the balcony and look to the side.

We understand that booking photos are illustrative, but we certainly did not expect such a significant difference between the advertised view and what we actually received.

When we raised our concerns, the only solution offered was to change rooms for our final night, requiring us to check out at 11 a.m. and wait until 4 p.m. to check in again, just to leave early the following morning.

We specifically chose this property for the final days of our Maui vacation, and this experience was genuinely disappointing. We would strongly recommend that future guests clarify exactly what “ocean view” means before paying extra for it.

2026-10-27 • via Nuitee
D
Dianne • couple • us
5
OK, however; probably would not stay her again.
Pros:

Location, beach, trail along beach. Morning coffee. Gym was fully equipped and clean. Nice toiletries.

Cons:

We checked in, in the evening. Front desk young lady tried to charge me for the full amount. I showed her my 3 mail messages from Booking.com that showed we had paid in full and had a zero balance. She made us wait a full hour while she typed on the computer, made phone calls, etc and would not let us have our room. I explained very politely that my disabled 78 year old husband was exhausted and needed to rest after a long flight etc. and I would stay with her if she would let him go to the room, she refused to even consider it. In the end she resolved the issue somehow and let us have a room. Not a good start especially when I had all my receipts and proof of payment. This facility has NO ICE available. There was a lot of painting going on, and mess in general. Rooms are only freshened up or cleaned every 3 days. Some pastries or cookies with the coffee would be a very nice touch other than the same fruit every day. Change it up a bit.

2026-10-26 • via Nuitee
M
Mandy • couple • us
10
A perfect and peaceful place to enjoy the beautiful beach.
Pros:

Beautiful location with amazing staff who were very accommodating and helpful. Loved the coffee and fruit set up in the lobby every morning. We had a late flight and were able to store luggage and use private facilities so we could enjoy the beach and property after checkout.

Cons:

Nothing. It was perfect.

2026-10-22 • via Nuitee
M
Marcia • couple • au
9
Nice and relaxing villa!
Pros:

Very nice and relaxing, perfect for our stay. They have a nice gym, laundry and free coffee, tea, juice and fruits for breakfast. There was a gentleman at the reception (which I forgot to grab the name, sorry) who was very friendly. Big and comfortable room.

Cons:

That restaurant,Castaway, opens too late (8am) that for an area with not many options and where a lot of people starts the day early, I believe it opens too late. Also be careful at the beach, the sea looks calm, but it’s not.

2026-10-21 • via Nuitee
M
Milan • couple • ch
7
Zu Teuer
Pros:

Die Lage war sehr gut und die Ruhe gefiel uns sehr

Cons:

Zimmer war sehr alt und verranzt. Betten waren durchgelegen. Geputzt wurde nur 1x in einer Woche. Zimmer war sehr dunkel.kein frühstück inkl
Kein mittag inkl. Kein abendessen inkl.
3000 dollar 1 Woche für praltisch 0 service.zu viel!

2026-10-19 • via Nuitee
J
Jason • extended_group • us
10
We loved our stay. Our host was great and we would return without hesitation!
Pros:

Relaxing atmosphere in the heart of everything we wanted to do.

Cons:

Comfort clean and chill environment.

2026-10-14 • via Nuitee
M
Motasem • solo_traveller • us
1
DON'T BOOK IN THIS HOTEL
Pros:

Only thing location wasn't bad

Cons:

It's a 3 stars hotel not 4 as posted on booking. The room we booked was studio premium with ocean view, the pictures of the room not related to the actual room at all. The bed was so bad to a point they have a 3 inch foam memory mattress on top of it that I couldn't sleep, room has very old furniture with lots of wear and tear, very dirty. Not worth the money at all

2026-10-13 • via Nuitee
K
Kati • couple • us
9
Great property close to the beach with coffee and fruit in the morning
Pros:

Close to the beach

2026-10-12 • via Nuitee
A
Abbey • solo_traveller • us
10
Would stay again
Pros:

The location, pool, beach, and room were all excellent. We loved that there are two pools, one bigger and close to the beach and restaurant with a shallow kids area, and one smaller garden pool without the shallow kids area which draws a quieter "crowd". We most appreciated that we were able to store luggage and use the pools all day after check out on the day of our 8pm flight and they have a nice shower room for checked out guests to use before leaving. Restaurant was great too. We'd definitely stay here again.

Cons:

The place is great! I felt bad not having a place to recycle, and would recommend that for improvement. We'd love to see a happy hour at Castaway's - we didn't partake much due to the cost.

2026-10-11 • via Nuitee
J
Jill • solo_traveller • au
8
Nice family hotel on the beach
Pros:

I thought I had booked an ocean view or at least a glimpse and my view was of a car park and a shared verandah

Cons:

This is a family hotel and they do it well. Not ideal for singles but staff were lovely.

2026-10-10 • via Nuitee
F
fray87 • couple • it
1
Nessun supporto in emergenza e zero empatia verso l'ospite
Cons:

Durante la nostra luna di miele ci siamo trovati ad affrontare l'emergenza incendi a Maui. A causa della chiusura delle strade ci è stato fisicamente impossibile raggiungere il resort. Quel giorno abbiamo inviato tre messaggi chiedendo supporto, senza mai ricevere risposta: abbiamo dovuto cercare e pagare un alloggio alternativo in totale autonomia.

A fronte di questa situazione eccezionale, avevamo chiesto il rimborso esclusivamente di quell'unica notte non usufruita per cause di forza maggiore. La direzione ha invece negato qualsiasi rimborso, eludendo la questione e liquidandoci con risposte automatiche che scaricavano la colpa sul blackout elettrico (da noi mai contestato) e invitandoci a rivolgerci a Hawaiian Electric.

Il giorno seguente, una volta riaperte le strade, abbiamo trovato il resort privo di corrente elettrica, acqua calda e linea per contattare le nostre famiglie in Italia: un ulteriore e pesante disagio, ma ben distinto dalla nostra richiesta.

Non contestiamo la calamità naturale, ma la totale assenza di empatia, ascolto e sensibilità da parte della struttura. Da un resort di questo livello ci aspettavamo supporto umano in un momento di grave emergenza lontano da casa, anziché un freddo e immotivato rifiuto. Sconsigliato a chi ritiene fondamentale l'attenzione al cliente.

2026-10-09 • via Nuitee
D
Denis • couple • ie
10
Best holiday we’ve ever had
Pros:

Everything was amazing couldn’t recommend more!

2026-10-08 • via Nuitee
P
Poettler • extended_group • at
8
Sehr schöner Platz auf Maui!
Pros:

Der Pool und der direkte Zugang zum - herrlichen - Sandstrand waren eine tolle Kombination.

2026-09-15 • via Nuitee
G
Grace • extended_group • fr
9
Pour un agréable séjour à Lahaina
Pros:

L’emplacement, la taille de l’appartement, les équipements, bon rapport qualité prix

Cons:

Que le ménage ne soit pas inclus

2026-09-14 • via Nuitee
K
Kirk • solo_traveller • us
9
Pros:

Location, room, restaurant were all good.

Cons:

A/C fan was a bit noisy

2026-09-13 • via Nuitee
D
David • solo_traveller • us
10
2026-09-12 • via Nuitee
B
Baker • couple • us
7
Overall enjoyed our stay.
Pros:

Beautiful property outdoors, friendly staff and hotel parking included.

Cons:

Room was a little outdated. Property only cleans the room every 4 days which consist of trash removal and new towels. Inquired about a couples massage and never received a call back to make a reservation.

2026-09-12 • via Nuitee
O
Oliveira • solo_traveller • nl
10
Perfect ❤️
Pros:

Everything was so perfect!!

2026-09-11 • via Nuitee
M
Magdalena • solo_traveller • pl
9
2026-09-09 • via Nuitee
E
edoardo • couple • it
9
2026-09-06 • via Nuitee