Marriott's Manor Club at Ford's Colony

April was so Welcoming and kind, we came to just relax and it was a Beautiful place for just that.

Location was great. Clean room and polite staff

Conflicted with this one. The property is very nice and everything in the common areas seems well maintained overall. We've stayed here before and figured we would go again for a quick Busch Gardens and Colonial Williamsburg trip. Location is good, nice and quiet and removed from major roads. Both trips, we stayed in the regular one room accomodations. Nothing really to write home about in the rooms, basic mid level appointments, and rooms were both clean. Unfortunately, the room this time had a fairly musty smell, I think due to the HVAC not being able to remove enough humidity from the room. It got the temperature to an acceptable level but it felt a bit damp. I can't dock much for this as we decided that we didn't want to pack up everything and request a new room, so we bought an air freshener and febreze and dealt with it, we weren't planning on doing anything other than sleeping in the room anyway, so it was bearable, and again our own decision.

It was clean and the amenities

It was very pretty.

Everything

Clean. Comfortable. Large accommodations

The bed was comfortable, the room was clean, and the indoor hot tub was quite lovely and relaxing. Overall, despite the nearby construction, the grounds were relatively quiet and peaceful. What staff I interacted with were quiet and relatively friendly.

Everything paying for parking

Totally a scam, bringing lambs to the slaughter. Prior to arrival via phone calls and the cumbersome and lengthy checkin aka high pressure though well rehearsed sales pitch, and every day during the day w/daily sales call, this is a well choreographed dance designed solely to seperate the uninformed and unsuspecting from their hard earned money. It actually made me sad to witness it. Honestly.
Rooms were clean, freshly painted and well maintained. However from having to pay for parking in a grocery store parking lot, to constant and dusty construction , to the biz ctr. being out of order and the simple inability to get a complimentary cup of coffee in the morning, this was not a standard Marriott experience and don't ever expect Marriott Bonvoy amenities to apply. The theft and opportunism is quite obvious here.

I'll start with the positive first. The 2 bedroom villa layout is very nice, it was real clean as well. The problems start here. 1. The wifi wouldn't work, we got the living room tv to work but the two bedroom tvs wouldn't connect to wifi, our cell phones wouldn't work in rooms, couldn't use my laptop. Not good when you are staying for 5 nights on vacation. 2. The master bedroom had no insulation from windows, it was always colder in that room and there were no room darkening drapes so the lights from outside at night would shine in through the blinds keeping us awake. We were on first floor so anytime the folks above us would run water, we would start hearing weird noises coming from our master bathroom, water flowing loudly down pipes in walls. The fire alarm went off one day as they were working in area. We were put in very last building far away from the registration office, which really sucked. Had we known about the issues with WIFI alone, we would have stayed somewhere else.