Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Hotels
Best Western Plus
7.4 (179 reviews)
11360 US Highway One, Palm Beach Gardens, North Palm Beach, Florida, 33408 , North Palm Beach , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Cons:
Older furniture

Categories

Cleanliness
7.39
The hotel was noted for being clean and well maintained.
Service
8.16
Staff was extremely helpful and friendly, providing personalized service.
Location
7.9
The location was excellent, providing easy access to nearby attractions.
Room Quality
6.85
While the room was clean and comfortable, the furniture is older and could use replacement.
Amenities
6.88
Good amenities, including a nice pool area and complimentary beach chairs.
Value for Money
7.34
Good value for the price considering cleanliness and service.
Food and Beverage
7.89
Breakfast was well arranged with fresh options including waffles and good coffee.
Overall Experience
6.76
Overall pleasant stay with positive experiences, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:37

Property Description

Experience the perfect blend of comfort and convenience at the Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, your gateway to North Palm Beach.

Recreational Amenities
Dive into relaxation with our outdoor pool or elevate your fitness game in our fully-equipped fitness center. Unwind after a busy day with leisurely dips or exhilarating workouts.

Comfortable Accommodations
Each of our 83 guestrooms is designed with your comfort in mind, featuring pillowtop beds, microwaves, and refrigerators. Enjoy your favorite shows on 42-inch LCD televisions while staying connected with complimentary wireless internet.

Event & Business Facilities
Planning a gathering? Utilize our impressive 3,000 square feet of conference space with 12 meeting rooms, ideal for both business and celebratory events.

Book your stay today and experience unparalleled hospitality in the heart of North Palm Beach!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 179 reviews
Cleanliness: 7.39
Service: 8.16
Location: 7.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 6.76
H
Haley family_with_children us
10
2026-07-08 via Nuitee
C
Cecilia couple us
1
Pros:

I originally wanted a convenience location.

Cons:

It was filthy, full of roaches My dog was stressed about seeing the rashes walking around and my daughter was screaming in the shower because a roach was crawling around. I stayed in this hotel a few years back and it wasn’t a bad experience as this last time. I came home with bed bugs all over my body . I complained at the front desk and me we got the manager and I had to leave to get my flight.. being calling to get at least my pet fee for the bad experience.please don’t stay at this place. Shower was disgusting.

2026-07-08 via Nuitee
P
Peter solo_traveller us
5
Pros:

Location

Cons:

Old needs updated

2026-07-08 via Nuitee
A
AngelKitty3 couple us
10
Met our needs for an unplanned layover at the airport. The breakfast was an added bonus
Pros:

The breakfast was great and the bed was comfortable. The front desk associates were all very friendly.

Cons:

The hotel needs updating, vey dated for the area.

2026-07-07 via Nuitee
K
Kelly solo_traveller us
8
Pros:

Good location, good gym room

Cons:

Room door, you had to use your body weight to open it.

2026-07-07 via Nuitee
A
alondra extended_group us
10
we came here for a weekend getaway and the places we went to visit were less than 10 minutes away, overall enjoyed every
Pros:

it was great, it had a beach vibe, which was what we were looking for and the staff were amazing.

Cons:

n/a

2026-07-07 via Nuitee
A
Aida V solo_traveller us
7
Pros:

Food, the area so quiet

Cons:

The hotel is not clean too much dust and humidity

2026-07-06 via Nuitee
S
Shannon solo_traveller us
5
Pros:

I was comfortable the place smelled fresh and clean my sheets felt fresh and clean only one of the shower doors worked the bathroom definitely needed renovation the whole place it's it's very old and dated I think I paid a little bit too much but it was close to where I needed to be all the personnel were very very nice the breakfast left a lot to be desired powdered eggs and way overcooked sausage the coffee machine in the lobby is good though

Cons:

Well just a condition of the place.... It's seemingly very old dated I mean the one of the shower doors didn't work the breakfast like I said really left a lot to be desired and you probably would be a good idea to upgrade that cable TV stuff you really don't have much to look at but I'm a big TV guy

2026-07-06 via Nuitee
K
Kim couple us
2
2026-07-06 via Nuitee
M
Maricon Lene family_with_children gu
8
2026-07-05 via Nuitee
R
Roberto Adrian solo_traveller ch
9
Pros:

La atencion de Iris

Cons:

Todo bien

2026-07-05 via Nuitee
E
Eduardo Sergio couple us
6
2026-07-02 via Nuitee
R
Ronald family_with_children us
8
2026-06-29 via Nuitee
H
Harris solo_traveller us
10
2026-06-25 via Nuitee
V
Valerie solo_traveller us
6
Good location, but needs lots of cleaning ? Bathrooms. Carpets
Pros:

Location, Custumer service

Cons:

Need cleaning and renovation

2026-06-23 via Nuitee
R
Robert solo_traveller us
10
2026-06-22 via Nuitee
R
Richard solo_traveller us
8
2026-06-21 via Nuitee
V
Valerie solo_traveller us
6
Nice, have to check house keepers , nasty sheets
Pros:

Location

Cons:

Bed not clean

2026-06-20 via Nuitee
R
Robert solo_traveller us
10
Dana, who is a member of the Front Desk Staff, is truly professional and kind. She is a real asset to the company
Pros:

The hotel is great. The Front Desk Staff is simply the Best.

2026-06-18 via Nuitee
H
Heather solo_traveller us
10
2026-06-17 via Nuitee