Sleep Inn & Suites near Sports World Blvd

Hotels
•
Sleep Inn
7.5 (1609 reviews)
335 East Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1609 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
C
Cezary • solo_traveller • pl
8
2026-06-06 • via Nuitee
S
Sandra • solo_traveller • us
1
2026-06-05 • via Nuitee
D
Diane • family_with_children • us
9
We never stay in the same hotel twice but Will book our next stay here too!
Pros:

Clean room. Pool/lazy river and hot tub were nice and kept clean. In walking distance of the strip in gatlinburg.

Cons:

The hill coming to the hotel off the gatlinburg strip is steep especially on foot.

2026-06-05 • via Nuitee
M
Mcwhirter • family_with_children • us
7
Pros:

Good

Cons:

Breakfast server wasn’t friendly

2026-06-05 • via Nuitee
S
Sandra • solo_traveller • us
7
2026-06-05 • via Nuitee
M
Malisha Mahon • solo_traveller • us
6
This property is not fancy but it's a great value with its location, amenities, and comfortable beds
Pros:

The swimming pool is great and there's a lazy river which is warm, and a hot tub. You should highlight that better with some more photos it's a huge selling point especially for families with kids
The breakfast spread offers a variety of hot and cold options, as well as fruit and meat.
The beds are a bit high but comfortable.
There is a grab bar to assist you when getting in and out of the tub/shower.
There is covered free parking available in an attached parking garage.
The man who checked us in was great and stayed on top of things like replenishing the pool towels in the evening.

Cons:

The incline is really steep at the entry of the hotel. The bathroom is cramped and the shower head is very low. My son had to practically do a back bend to wash.

2026-06-04 • via Nuitee
C
Charles • couple • us
10
2026-06-04 • via Nuitee
O
Osorio • couple • us
5
2026-06-03 • via Nuitee
J
Jean • solo_traveller • us
8
2026-06-03 • via Nuitee
L
Lindsay • solo_traveller • us
8
Nice hotel wirh nice amenities
Pros:

I liked our room. The heated lazy river, heated pool, and hot tub were really nice. It would be nice if there was more than 1 tube available for the lazy river though.

Cons:

I was excited that we had a jacuzzi tub in our room. But later realized it didnt work. The water to it was shut off.

Also we got to breakfast 30 minutes before it ended and the hot items were out. The breakfast lady was refusing to refill it although the breakfast room was full of customers.. She only refilled one item after my husband requested it and with an attitude.

2026-06-03 • via Nuitee
L
La-Sharra • solo_traveller • us
1
2026-06-02 • via Nuitee
G
Ginger • extended_group • us
10
Great stay, didn’t check in until 11:30 or 12:00 that night, checked out at 11 the next day
Pros:

Close to everything in Gatlinburg

2026-06-02 • via Nuitee
A
Angela • couple • us
8
Nice affordable good breakfast and great pools.
Pros:

Breakfast was good. Waffles, sausage, eggs, toast, bagels and more. Pool, lazy river and hot tub were nice. Our room overlooked the pool inside. Nice area. Spotted a baby bear playing across the street from the hotel. Trolley stops right next to the hotel and takes you to the aquarium. I got clean sheets, towels etc when I asked. Staff is friendly. Rate was perfect. We'd stay again here.

Cons:

Wish I'd got a room with a balcony.

2026-06-01 • via Nuitee
B
Brandi • family_with_children • us
5
2026-05-31 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-31 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-31 • via Nuitee
E
Elizabeth • family_with_children • us
5
We stayed one night. The lady at check-in was nice. The hallways were hot because of no air conditioning. The drink mach
Pros:

The indoor pool, lazy river, and jacuzzi.

Cons:

Our room was off the pool it smelled of chlorine and it was musty.

2026-05-31 • via Nuitee
N
Nayda • extended_group • us
9
2026-05-30 • via Nuitee
W
William • solo_traveller • us
10
Staff was good, Denise was excellent, very friendly. She took time while working to help and talk with us
Pros:

Clean, safe and great location

Cons:

Nothing to dislike. Met all of our needs for the trip

2026-05-30 • via Nuitee
T
Tyrika • couple • us
5
You get what you pay for, clean and convenient, but not the most comfortable bed.
Pros:

I like the property you get what you pay for

Cons:

The bed was DEFINITELY uncomfortable

2026-05-30 • via Nuitee