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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Salt-water pool
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Outdoor furniture
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Shallow end
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.
Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.
Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.
Book now and experience the best of Gatlinburg at Sleep Inn & Suites!
You must show a valid photo ID and credit card upon check-in.
Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Girl at the front desk was not very friendly
I liked room on 5th floor with balcony. I liked the front desk staff.
I didn’t like the noise level of traffic. I didn’t like the balcony could be accessed from another balcony by simply climbing over rail. I didn’t like that the balcony had a lot of spider webs. I didn’t like the fact that closet door was broken and could only be opened using frame and my fingernails. I didn’t like the hard mattress and the very small pillows. I didn’t like the heated pool being cold! I shivered and got out. I didn’t like the fact that when I asked about the orange juice being empty the staff person opened the dispenser and said “it’s empty” and didn’t refill it! So much for the breakfast!
Here for a volleyball tournament at Rocky Top Sports World, location was very convenient! Room was clean, beds were comfortable, noise was minimal. Front desk staff was extremely friendly!
It’s a bit of a trek down to the strip, with an uphill venture to return to the room. Not bad for younger folks but would suggest catching a trolley if your knees don’t love ya
Everything was nice.
The elevator took so long to get where it was needed. It was faster to take the steps.
The pool had way to much chlorine in it. My eyes burn rash came up on my child even with goggles it burn my child eyes
Everything was nice and clean.
Pool was a bit small.
The beds were comfortable. The guy up front was AMAZING and very helpful
This part isn't your fault, but my room stunk from the room next door. The door to our side was open like they were walking in our room. Hair on the floor, bath tub wasn't the cleanest.
It was close to everything
My only complaint was the pillows where very small. There were 4 pillows on the bed but they were so small they equaled to 2 regular size pillows.
This place had a heated pool, lazy river, and hot tub!
Nothing!
The staff and the hotel and pool
The walk to town is way too far
Outside the crowds of downtown. Nice restaurant next door. Balcony. Parking
Pool and lazy river were nice. Breakfast was great and stocked no matter what time you went.
Sheets were dirty. Like literal dirt on the sheets. Distance was a little far for walking if you have kids or older people but not impossible.
The location was good with easy access to all of the activities in Gatlinburg. The gentleman that works the front desk was absolutely wonderful. Coffee is amazing.
Hotel sat in top of a hill, made walking for seniors and children very taxing. Pictures of pool are very deceptive, pool is extremely small. The lady that works the front desk during the day was extremely rude and lacked basic customer service skills. Lobby extremely small for breakfast area, no outdoor seating.
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