Sleep Inn & Suites near Sports World Blvd

Hotels
Sleep Inn
7.5 (1715 reviews)
335 East Parkway , Gatlinburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1715 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
T
Tammy couple us
9
We would stay again the staff were great and location was convenient
Pros:

It was convenient to the trolly the pizza place next door was awesome. The room was nice the beds were soft plenty of towels.

Cons:

Needed a dresser in the room for clothes that do not hang. Closest door handle was broken had to use a string to open it. Pool area was very hot and humid. Also pool area said no drinks yet people brought coolers and drinks

2026-08-08 via Nuitee
M
Melissa solo_traveller us
10
Great location and comfortable stay
Pros:

Our room was very comfortable with the best pillows and comfortable beds. The pool and lazy river were really fun and breakfast was great. You can't beat the location of this hotel if you have any plans in/around Gatlinburg!

Cons:

Some minor cosmetic work would really elevate the experience and maybe attract more guests. There's nothing though that I can say we didn't like, it's a good hotel, in a great location, for a great value

2026-08-08 via Nuitee
S
SAID solo_traveller us
8
2026-08-08 via Nuitee
G
Grant solo_traveller us
8
2026-08-07 via Nuitee
L
Liyaqath extended_group us
4
2026-08-07 via Nuitee
A
Alaya extended_group us
7
2026-08-06 via Nuitee
D
Danny couple us
1
2026-08-06 via Nuitee
S
Sarasa family_with_children us
8
Pros:

La piscina, el “lazy river” y el “hot-tub” les encantó a mis hijos y cierran a las 10pm.

Cons:

La zona caliente del desayuno NO estaba rica.

2026-08-05 via Nuitee
E
Eileen couple de
8
Pros:

Das Personal war sehr freundlich. Das Zimmer war sauber und ordentlich ausgestattet. Wir hatten einen Balkon, obwohl wir ihn nicht gebucht hatten.

Cons:

Das Zimmer war etwas hellhörig, wir konnten die Nachbarn gut verstehen.

2026-08-04 via Nuitee
M
Miss family_with_children us
10
Execellen hotel with excellent staff.
Pros:

Excellent service and excellent pool area. Loved the hot tub and lazy river!

Cons:

They need ice machines on every level.

2026-08-04 via Nuitee
S
Scott couple us
7
It's alittle off the beaten path away from the hustle and bustle of downtown,
Pros:

The staff was very friendly, the room we had to start out was nice and big, however there was a child next door to us who wouldn't shut up so we asked to move rooms, and the staff was very nice and said sure but the room gave us wasn't the same as what we paid for.

Cons:

The appearance of the hotel needs to be better. Looks old and run down on outside, inside was ok, but remember you get what you pay for

2026-08-04 via Nuitee
L
Licetty couple us
5
Pros:

Nada

Cons:

Estaba sucio y oliendo mal y la piscina orrible

2026-08-03 via Nuitee
M
Mary couple us
7
Good value for the location.
Pros:

Location and free parking was great in a well lit lot.

Cons:

Staff shortages so rooms didn’t get tidied during the stay. Breakfast wasn’t always stocked with fruit and waffle mix.

2026-08-02 via Nuitee
M
Meredith solo_traveller us
1
2026-08-02 via Nuitee
G
Gabehart solo_traveller us
10
Would stay there anytime we go back to gatlinburg we loved it
Pros:

We loved the location, everyone was so nice

Cons:

We loved everything

2026-07-25 via Nuitee
A
Amanda family_with_children us
9
2026-07-25 via Nuitee
S
Solange solo_traveller us
10
2026-07-24 via Nuitee
D
Donnie solo_traveller us
10
Pros:

Cleanliness of the motel.

2026-07-24 via Nuitee
T
THOMAS family_with_children us
10
It was great!!!!! My son enjoyed the pools
Pros:

The location was perfect. The staff was very friendly and helpful. The breakfast was great

Cons:

Well my bed was a little uncomfortable. But I liked the experience.

2026-07-24 via Nuitee
A
Alexandru solo_traveller ro
10
2026-07-23 via Nuitee