Sleep Inn & Suites near Sports World Blvd

Hotels
Sleep Inn
7.5 (1759 reviews)
335 East Parkway , Gatlinburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1759 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
L
Linda solo_traveller us
9
2026-08-29 via Nuitee
J
Joshua couple us
5
It was ok and the staff was great
Pros:

The jacuzzi tub

Cons:

Roaches

2026-08-29 via Nuitee
E
Emmanuel family_with_children us
9
Nice place to stay
Pros:

Indoor pool

2026-08-28 via Nuitee
D
Dora solo_traveller ca
1
2026-08-28 via Nuitee
G
Gray solo_traveller us
9
Pros:

All

2026-08-27 via Nuitee
M
Megan couple us
8
Overall we had a great stay and would stay again!
Pros:

The breakfast was pretty good, although the breakfast staff seemed to have a bad attitude. Loved the pool and lazy river and hot tub and the front desk guy was super nice!

Cons:

That the ice maker on the 5th floor didn't work, nor the Jacuzzi tub in room 506.

2026-08-27 via Nuitee
K
Karen couple us
10
2026-08-27 via Nuitee
M
Mike family_with_children us
10
Would stay here again
Pros:

Rooms were well taken car of. The breakfast was a good way to start the day. Staff was friendly.

Cons:

Cant think of anything at the moment.

2026-08-27 via Nuitee
G
Grzegorz family_with_children pl
5
Rodzinny hotel w dobrej lokalizacji z niezłymi śniadaniami
Pros:

Lokalizacja
Parking
Śniadania

Cons:

Otrzymałem pokój, którego okno wychodziło na… kryty basen. W konsekwencji w pokoju nie dało się wywietrzyć, panowała niesamowita wilgoć. Pokoje po drugiej stronie budynku pewnie są pozbawione tego problemu. Sam basen też nie należy do najlepszych - bardzo duszne, kiepsko wentylowane pomieszczenie.

2026-08-26 via Nuitee
E
Edward couple us
4
First and last stay
Pros:

Room was convenient to lobby

Cons:

Room was too small, queen bed instead of king, no balcony as requested. Man at front desk was not willing to accomodate changes since I used Booking.com. Lay river was very small. Hotel not close to parkway as shown on map

2026-08-25 via Nuitee
T
Taylor family_with_children us
8
2026-08-24 via Nuitee
L
LaQuindra couple us
7
Pros:

The location was perfect for us. We were very close to where we needed to be.

Cons:

The smell in the halls, a little rust in the shower

2026-08-24 via Nuitee
D
Daniel solo_traveller us
8
Pros:

The place was clean and affordable. The pool and lazy river are awesome.

Cons:

Bottom floor where our room was the ac was out I guess because the hallway was like a sauna. And the gym was permanently closed. The door lock into the pool area was annoying. The wifi was sketchy and would not stay connected.

2026-08-24 via Nuitee
C
Chrissy couple us
8
2026-08-23 via Nuitee
R
Ratchasak couple us
9
2026-08-22 via Nuitee
D
dana solo_traveller us
4
Cons:

The lazy river was so dirty it was unusable and they only had one float for it and said sorry about that the pillows were so old and misshaped they looked like small cilyshions we had roaches ion the table and in the shower I told the front desk she took notes Noone did anything about anything

2026-08-22 via Nuitee
P
Paula Andrea family_with_children co
5
2026-08-21 via Nuitee
N
nicholas solo_traveller us
10
2026-08-20 via Nuitee
F
Faith solo_traveller us
8
2026-08-18 via Nuitee
R
Rebekkah extended_group us
4
2026-08-18 via Nuitee