Sleep Inn & Suites near Sports World Blvd

Hotels
•
Sleep Inn
7.5 (1759 reviews)
335 East Parkway , Gatlinburg , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1759 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
S
Syam Aspari • family_with_children • us
8
Great value, convenient location. Excellent breakfast.
Cons:

A family from our group had issues with cockroaches in their room.

2026-10-13 • via Nuitee
U
Ursula • couple • us
10
It was a amazing stay we definitely come back
Pros:

Got a upgrade for free was amazing

Cons:

I liked everything

2026-10-11 • via Nuitee
K
Kerri • family_with_children • us
7
2026-10-11 • via Nuitee
S
Stephen • extended_group • us
9
The stay for the most part was great.
Pros:

It was clean and neat. The bed was comfortable. The breakfast was excellent.

Cons:

There was not adequate handicap parking close to the entrance.

2026-10-10 • via Nuitee
B
Breanna • family_with_children • us
7
Overall it was okay.
Pros:

Location was good. Breakfast was decent.

Cons:

Breakfast foods didn’t stay stocked. Had to wait for more sausage and eggs to be brought out, and it seems like they weren’t in a hurry to do it.

2026-10-09 • via Nuitee
D
Doreen • family_with_children • us
9
Nice
Pros:

My grandson loved the pool

Cons:

Everything was great

2026-10-09 • via Nuitee
B
Bill • couple • us
9
Pros:

Breakfast good beds good and pillows good. Had a good stay. Location good too.

Cons:

Satisfied.

2026-10-09 • via Nuitee
C
Cody • couple • us
9
.
Pros:

.

Cons:

.

2026-10-08 • via Nuitee
S
Salvatore • couple • it
6
Pros:

Buona posizione, buon prezzo

Cons:

Colazione scarsa, mosche in camera

2026-10-08 • via Nuitee
T
Tina • family_with_children • us
10
2026-10-08 • via Nuitee
J
Jeffrey • solo_traveller • us
1
I Dnt know there computer were down and I could not check in and booking.com would not help me on the situation.
Pros:

I Dnt know there computer were down and I could not check in and booking.com would not help me on the situation.

Cons:

I Dnt know there computer were down and I could not check in and booking.com would not help me on the situation.

2026-10-07 • via Nuitee
M
Maurice • couple • nl
8
2026-10-07 • via Nuitee
T
Teresa • couple • us
10
Pros:

Clean

Cons:

Had to ask for our acceories If we didn’t request house keeping

2026-10-07 • via Nuitee
T
thomas sword • solo_traveller • us
1
Cock roaches crawling on the bathroom sink was the first thing we seen soon as walked in the door...
Pros:

Can't think of anything good about it..first thing we seen soon as we walked thru the door was cock roaches crawling on the bathroom sink ..so we walked straight back out and canceled our reservation.

Cons:

Didn't like the fact that the first thing we seen was cock roaches crawling on the bathroom sink..the staff was terrible at the front desk ..and overall was a really bad experience..never again..and I would not stay there and waste my money if it was me.

2026-09-19 • via Nuitee
R
Robert • couple • us
10
2026-09-19 • via Nuitee
A
Ashleigh • solo_traveller • us
9
2026-09-17 • via Nuitee
S
Shelia • couple • us
3
2026-09-16 • via Nuitee
T
Tangie • couple • us
9
It was great overall. We love staying here
Pros:

Always great staff and so comfortable

2026-09-16 • via Nuitee
H
Heather • solo_traveller • us
9
2026-09-15 • via Nuitee
S
shelda • solo_traveller • us
10
Pros:

It's was beautiful and clean friendly peopleit was great every thing

Cons:

Nothing i loved every thing

2026-09-14 • via Nuitee