Sleep Inn & Suites near Sports World Blvd

Hotels
•
Sleep Inn
7.5 (1449 reviews)
335 East Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Service inconsistencies

Categories

Cleanliness
5.25
Multiple reports of roaches and general uncleanliness noted.
Service
8.25
Staff was friendly, with some complaints about maid service.
Location
9.25
The location is frequently praised, especially being close to downtown.
Room Quality
6.25
Mixed reviews on room size and issues with plumbing.
Amenities
7.25
Pool and breakfast were enjoyed, though pool temperature was an issue.
Value for Money
7.75
Decent value considering the location and amenities, but concerns over cleanliness impact the value perception.
Food and Beverage
8.25
Breakfast received positive remarks for quality.
Overall Experience
7.75
Overall experience is mixed due to location advantages tempered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:17

Property Description

Convenient Location near Great Smoky Mountains
Located less than 2 miles from the Great Smoky Mountains National Park, Sleep Inn & Suites Gatlinburg offers a perfect retreat for nature lovers and outdoor enthusiasts.

Luxurious Amenities for Relaxation
Indulge in the heated indoor swimming pool with a lazy river or maintain your fitness routine at the on-site fitness centre. Enjoy a complimentary continental breakfast to start your day right.

Modern Comfort and Business Facilities
Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and take advantage of business amenities like meeting rooms and copy/fax services.

Book now and experience the best of Gatlinburg at Sleep Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.

Sleep Inn & Suites are working on renovations to improve our property. As a result of these renovations, the elevator will be out of order from February 3, 2025, until February 17, 2025. If these dates change, we will alert the guests staying during that timeframe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1449 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
V
vicki • family_with_children • us
7
2026-03-28 • via Nuitee
V
Veronica Andrea • family_with_children • us
8
2026-03-28 • via Nuitee
W
Ward • family_with_children • us
10
2026-03-28 • via Nuitee
A
Ashley • family_with_children • us
10
2026-03-27 • via Nuitee
R
Racheal • family_with_children • us
10
Friendly Staff
Pros:

The staff were amazing! They were friendly and helpful. We got checked in quickly, the price was fantastic the night we went, and the pool/lazy river were just what my daughter needed to make her birthday special. The breakfast was pretty good, too.

Cons:

Not a fan of carpet in the rooms, but for the price that was definitely not a concern.

2026-03-27 • via Nuitee
R
Richard • family_with_children • us
8
2026-03-26 • via Nuitee
W
Wanda • couple • us
7
The location was good access to downtown Gatlinburg
Pros:

The price for the nights we stayed were very reasonable. The front desk guy was very nice.

Cons:

The carpet in the hallway had an unpleasant smell. It needs some remodeling and the bed was a little too hard

2026-03-23 • via Nuitee
J
Jennifer • family_with_children • us
3
Will not go here again.
Pros:

Location was great. Was able to walk to Downtown staff was friendly

Cons:

Rooms were not clean. Dirty towel hanging in room , mold on curtains, chlorine smell from pool was so strong we all had headaches next morning

2026-03-23 • via Nuitee
C
Charles & Andrea White • family_with_children • us
10
Fun
Pros:

Right dear strip, kids had a blast with the pool

2026-03-23 • via Nuitee
G
Gazaway • couple • us
10
2026-03-23 • via Nuitee
A
Amy • family_with_children • us
5
2026-03-23 • via Nuitee
G
Gazaway • couple • us
10
2026-03-21 • via Nuitee
G
Gibbs • couple • us
6
Cons:

Shower didn’t work, booking photo showed a false hotel, actual were way smaller

2026-03-21 • via Nuitee
S
SUJEY • family_with_children • us
8
Pros:

The rooms were clean, and I didn’t notice any maintenance issues. The indoor heated pool, lazy river, and hot tub were great for relaxing. Breakfast was good, and the staff in that area did an excellent job keeping everything clean. The front desk staff—especially the night staff—were extremely friendly and helpful, answering questions and providing great local recommendations. Great location, within walking distance of shopping and just minutes from top attractions such as Anakeesta and Ober Mountain.

Cons:

The property has some maintenance issues in the public areas, but nothing related to cleanliness—mostly just general upkeep that can be overlooked. However, the pillows really need to be replaced. Out of the eight pillows in the room, only two or three were in good condition. I usually love having plenty of pillows, but most of these were very worn out, and that definitely affected my sleep.

The fridge and microwave are old, but they work perfectly fine. The pillows, though, were the main issue. Overall, I would still stay here again.

2026-03-19 • via Nuitee
L
Loreta • family_with_children • us
6
It’s ok
Pros:

Location and nice people if front desk

Cons:

Not enough clean and enough dirty blanket

2026-03-18 • via Nuitee
J
Jenifer • couple • us
4
Cons:

Loud neighbors. Loud music, screaming and laughing till 3am both nights. We left early due to this.

2026-03-16 • via Nuitee
R
Robert • couple • us
10
2026-03-16 • via Nuitee
B
Brandy • family_with_children • us
10
Great location
Pros:

The staff is super friendly and helpful. The rooms are clean and comfortable. Breakfast is very good. The location is ideal for the trolley riders. I will definitely stay again!

2026-03-15 • via Nuitee
D
Debra • couple • us
7
Pros:

Older hotel but rooms were clean.

Cons:

Pool and hot tub was nice

2026-03-14 • via Nuitee
J
James • couple • us
8
We enjoyed our visit. The staff was very nice. The breakfast was good especially the eggs.
Pros:

The staff.

Cons:

Our room was street level and noisy.

2026-03-14 • via Nuitee