Holiday Inn Express Union City San Jose by IHG

Hotels
•
Holiday Inn Express
7.7 (187 reviews)
31140 Alvarado-Niles Road , Union City , US
+1 510-475-0600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/able staff
Very good, varied breakfast
Comfortable and quiet
Updated room
Great location
Cons:
TV streaming restricted
Parking issues / guest asked to leave
Under renovations (temporary)

Categories

Cleanliness
9
Multiple guests repeatedly praised the rooms as very clean and exceptionally clean; rooms described as updated.
Service
8
Staff were called 'amazing' in reviews, though a serious parking enforcement incident lowered perception of service for one guest.
Location
8
Guests explicitly noted a great location.
Room Quality
8.5
Rooms described as very nice, updated and exceptionally clean, comfortable for repeat stays.
Amenities
4.4
Negative mentions: restricted streaming on TV, parking problems (guests asked to leave), and ongoing renovations affecting offerings.
Value for Money
7.7
Standard quality for this hotel tier
Food and Beverage
8.5
Breakfast described as very varied and very good (El desayuno muy variado y muy bueno).
Overall Experience
7.5
Generally positive (comfortable, would stay again) thanks to clean rooms and good breakfast, but parking/amenity issues and a guest being asked to leave lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-07 03:27

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Dive into relaxation with indoor and outdoor pools, hot tubs, and entertainment options in each room.

Convenience at Your Fingertips: Enjoy a microwave, refrigerator, and coffee maker in every room, along with a work desk and ironing facilities.

Ideal Location: With a hot breakfast, gym, and business center, plus proximity to shopping and attractions, Holiday Inn Express Hotel Union City San Jose is your perfect choice for a memorable stay.

Book now to experience the ultimate blend of comfort and convenience at Holiday Inn Express Hotel Union City San Jose!

Important information:

Please note that the property requires a deposit of USD 100 upon check-in for incidentals.

Renovation work will be carried out from 08:00 AM to 6:00 PM. The entire property is scheduled to be renovated area by area. Please note that some rooms may be affected by noise.

Pool/Spa, Gym, and Guest Laundry will be Out of Service
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Guest Reviews

7.7
Based on 187 reviews
Cleanliness: 9
Service: 8
Location: 8
Room Quality: 8.5
Amenities: 4.4
Value for Money: 7.7
Food and Beverage: 8.5
Overall Experience: 7.5
V
Vasquez • family_with_children • us
8
Pros:

I liked that the room was clean and the staff were amazing.

Cons:

I didn't like that you couldn't really stream much on their TV. It was restricted.

2026-10-16 • via Nuitee
J
Jennifer • extended_group • us
10
What we needed.
2026-09-09 • via Nuitee
A
ANA ROSA • extended_group • es
10
Excelente
Pros:

El desayuno muy variado y muy bueno y la habitación muy limpia.

Cons:

Todo bien

2026-08-24 • via Nuitee
A
Abed • family_with_children • de
1
2026-08-19 • via Nuitee
D
Dylan • solo_traveller • us
10
Very comfortable. Would definately stay here again
Pros:

Room was very nice and exceptionally clean

Cons:

Great location

2026-08-18 • via Nuitee
J
Jessica • solo_traveller • us
10
No noise, very quiet and dark perfect for my night shifts
Pros:

the room was clean and updated

Cons:

under renovations but temporary

2026-07-18 • via Nuitee
G
Gurkhe • couple • us
3
2026-06-26 • via Nuitee
N
Nanette • extended_group • us
1
they could have asked us to find parking, but told to leave.
Cons:

We were asked to leave because of parking. We were on a project for Tesla and we had buses. We stayed 1 night not 4.

2026-06-25 • via Nuitee
Q
qianru • couple • cn
10
2026-06-16 • via Nuitee
S
SACHIN • family_with_children • us
7
2026-06-01 • via Nuitee
S
Sheryl A • couple • us
10
2026-05-30 • via Nuitee
M
Maria • extended_group • us
10
Excelente
Pros:

Muy cómodo y muy buena ubicación

Cons:

Estaba en remodelación así que no puedo decir que algo no me gustó

2026-05-04 • via Nuitee
C
Chun • solo_traveller • us
8
2026-04-21 • via Nuitee
B
Bobby • couple • us
5
Couldn’t sleep because I had to leave the windows open due to the paint smell and heard the cars going by.
Pros:

Off the freeway.

Cons:

Under remodeling, elevator was a little scary. They are making two new elevators. No ice because the new machines were not working yet. The room smell like new paint we had to leave the window open all night. Restroom door was like a barn yard door it slides close but still was an open you could see in. Door going in/out of room slammed very hard be careful with little kids. Closest had a curtain for the door. But the kitchen was nice and refrigerator/freezer was a good size. Maybe when all the construction is over it would be worth staying again.

2026-04-19 • via Nuitee
K
KatJim11 • Business • Jackson, Michigan
2
Never stay here!!
Pros:

This hotel is terrible. They’re currently renovating and no where on the reservation did it disclose this. When we arrived, there are huge holes in the wall. No windows in walls and open areas. Anyone off the steet can walk in. Once inside, you could hear the loud construction and they told you to expect loud noise from 9am-6pm. It was miserable and gave me a headache for the bit I stood there to check in.

The pool and gym are closed. The elevator is sketchy!! The fire alarm went off in the first night close to midnight and no one from the hotel staff was to be found.

I would never recommend staying here. The staff was very rude and obviously didn’t like working here.

2026-03-20 • via Tripadvisor
E
Erianne Vee • family_with_children • us
7
Pros:

Location

Cons:

Carpet, ongoing construction

2026-03-16 • via Nuitee
G
Gillermo • family_with_children • us
7
Pros:

Great breakfast

2026-03-03 • via Nuitee
R
Rodney • solo_traveller • us
7
2026-03-02 • via Nuitee
J
January • couple • us
3
Pros:

Breakfast is too ordinary.

Cons:

The pillows smelled.

2026-03-02 • via Nuitee
A
Annah • extended_group • us
6
2026-01-19 • via Nuitee