Holiday Inn Express & Suites Greenville-Downtown by IHG

Hotels
Holiday Inn Express
8.8 (767 reviews)
407 North Main Street , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small parking lot
Breakfast hours too early

Categories

Cleanliness
8.78
Generally clean and comfortable rooms mentioned positively.
Service
9.25
Staff described as friendly, accommodating, and helpful.
Location
9.29
Great location with proximity to downtown and attractions.
Room Quality
8.74
Overall satisfaction with room size and quality.
Amenities
8.27
Breakfast quality could be improved as per some reviews.
Value for Money
8.73
Good value highlighted multiple times in positive remarks.
Food and Beverage
8.28
Breakfast options received mixed reviews.
Overall Experience
9.05
Overall experience was positive, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing dip in our outdoor pool or break a sweat at our 24-hour fitness centre during your stay.

Convenient Amenities
Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for your comfort. Stay connected with free WiFi and catch up on work at the work desk provided.

Business and Leisure
Whether you're here for work or leisure, our hotel has you covered. Take advantage of our business centre with fax and photocopying services, and explore nearby attractions like the Greenville Zoo and Paris Mountain State Park.

Book your stay at the Holiday Inn Express Hotel & Suites Greenville-Downtown now for a memorable experience.

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 767 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
E
Elizabeth solo_traveller us
8
Loved the customer service from Nathaniel. He is reason I would return.
Pros:

Location was sufficient.

Cons:

Don’t like parking in the back of property. Felt spooked.

2026-02-14 via Nuitee
K
KARYN couple us
8
2026-02-14 via Nuitee
F
FREDERICK couple us
9
It was fine.
Pros:

Breakfast was good and the location was fine for what I came to this location area for.

Cons:

I didn't like how the deliveries being done by the trucks blocking the front parking lot when you need to leave???

2026-02-10 via Nuitee
M
Matthew solo_traveller us
10
Pros:

Staff was excellent, and went above and beyond during the snow storm.

Rooms were kept clean.

Location is right by downtown, so very convenient to get a good meal.

2026-02-10 via Nuitee
L
Louis couple us
10
2026-02-01 via Nuitee
P
Patricia couple us
10
2026-01-25 via Nuitee
C
Cintya solo_traveller br
9
Great , the only concern is the air conditioning noise
Pros:

Great , the only concern is the air conditioning noise

Cons:

Great , the only concern is the air conditioning noise

2026-01-22 via Nuitee
T
Thomas solo_traveller us
10
2026-01-20 via Nuitee
B
Bogacz family_with_children us
9
In general very clean, nice and very friendly stuff.
2026-01-20 via Nuitee
H
Howard family_with_children us
9
Pros:

Close to everything down town but away from the noise. Easy walk to Peace Center for our show and many great food options. Many other nearby hotels charged for parking but not Holiday Express- A value added bonus! Excellent beds and bathrooms!

Cons:

Breakfast was typical free buffet but did have some hot items - not highest quality but a nice free option - we ate it 2 of our 3 morning s.

2026-01-19 via Nuitee
L
Lori solo_traveller us
5
Pros:

Staff friendly and clean

Cons:

The pool wasn't available that was very disappointing as I was looking forward to it!

TV remote is not user friendly!

We ended up in a room right underneath the dining room so early in the morning we could hear all the noise from chairs scraping the floor it was very loud!

2026-01-19 via Nuitee
L
Lucius couple us
10
Very clean a quite place
Pros:

Location

Cons:

Not a thing

2026-01-19 via Nuitee
M
Morris couple us
10
Everything was so good Thanks so much 🙏
Pros:

Good

Cons:

Everything

2026-01-19 via Nuitee
P
Patricia couple us
10
Pleasant, comfortable, I love Greenville and would stay here again.
Pros:

The personal attention we received. Everyone went out of their way to express how grateful they were that we chose to stay with them.

Cons:

The people next to us, they stayed up all night with kids slamming doors and talking.
Not the hotels fault. Some people should not have children.

2026-01-19 via Nuitee
J
John family_with_children us
9
It was great! Greenville is quickly becoming our favorite southern town getaway
Pros:

Plenty of options to suffice 3 picky eaters

2026-01-19 via Nuitee
R
Richard extended_group us
10
2026-01-19 via Nuitee
L
Lucius couple us
10
2026-01-19 via Nuitee
A
Anthony solo_traveller us
9
Felt a bit pricy for the few nights but overall had a great stay! Would recommend !
Pros:

First off each staff member I spoke with was very friendly. I was unaware of their policy to provide toiletries to guests (toothbrush, shaving cream, razors etc) which was really nice. Room came withe a fridge/clothing iron/hair dryer which is nice. Otherwise I had a clean room which is great and what you would hope for. Breakfast was “meh”, but tough to complain about complimentary/quick food to get out the door. Didnt try any other amenities, pool seemed grimy but I had no intention of using it anyway.

2026-01-19 via Nuitee
E
Emily couple us
10
2026-01-19 via Nuitee
K
Kristina couple us
10
2026-01-19 via Nuitee