Holiday Inn Express & Suites Greenville-Downtown by IHG

Hotels
•
Holiday Inn Express
8.8 (855 reviews)
407 North Main Street , Greenville , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small parking lot
Breakfast hours too early

Categories

Cleanliness
8.78
Generally clean and comfortable rooms mentioned positively.
Service
9.25
Staff described as friendly, accommodating, and helpful.
Location
9.29
Great location with proximity to downtown and attractions.
Room Quality
8.74
Overall satisfaction with room size and quality.
Amenities
8.27
Breakfast quality could be improved as per some reviews.
Value for Money
8.73
Good value highlighted multiple times in positive remarks.
Food and Beverage
8.28
Breakfast options received mixed reviews.
Overall Experience
9.05
Overall experience was positive, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing dip in our outdoor pool or break a sweat at our 24-hour fitness centre during your stay.

Convenient Amenities
Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for your comfort. Stay connected with free WiFi and catch up on work at the work desk provided.

Business and Leisure
Whether you're here for work or leisure, our hotel has you covered. Take advantage of our business centre with fax and photocopying services, and explore nearby attractions like the Greenville Zoo and Paris Mountain State Park.

Book your stay at the Holiday Inn Express Hotel & Suites Greenville-Downtown now for a memorable experience.

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 855 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
A
Auke • solo_traveller • nl
8
2026-07-18 • via Nuitee
L
Lisa • couple • us
9
Very pleasant people and great area.
Pros:

The only thing really was the air conditioner unit was noisy- it wasn’t the new style of central air- but everything else was great.

2026-07-17 • via Nuitee
J
Janka Ágnes • couple • hu
3
Tisztának tűnt, nem volt vele gond, de a találkozásunk a csótánnyal elrontotta az élményt.
Pros:

A személyzet kedves volt, először mondták, hogy küldenek takarítót, de mikor mi másik szobát kértünk azt is megoldották. Végül kicsekkoltunk és másik hotelben szálltunk meg. Azt nem ajánlották fel, hogy ne fizessük ki az első éjszakát. A bookingtól még várjuk a lemondás miatti visszatérítést, de ez nem a szállás vagy a személyzet hibája.

Cons:

Az első reggelen egy 10cm-es csótányt találtunk a fürdőben ami aztán kimászott és a szobában a plafonon szaladgált. Azonnal kértünk másik szobát, de végül úgy döntöttünk, hogy nem maradunk a szálláson. A személyzet kedves volt és a szoba is tiszta volt, de ez a tapasztalat sajnos az egész élményt elrontotta. Nem tudom mennyire jellemző ez, lehet, hogy csak nekünk volt balszerencsénk és még sosem fordult elő. Mindenesetre a másik szállodában nem volt ilyen problémánk...

2026-07-15 • via Nuitee
U
Uwe • solo_traveller • de
9
Pros:

Zu empfehlen und eine tolle Lage.
Greenville isf eine wirklich wunderschöne Stadt.

2026-07-13 • via Nuitee
R
Robinson • family_with_children • us
10
2026-07-13 • via Nuitee
D
Denise • couple • us
7
Disappointed
Pros:

The facility was nice and clean

Cons:

I was very disappointed with my experience regarding housekeeping during my stay.
At approximately 9:00 a.m., housekeeping knocked on our door only once and then entered our room while we were still in bed resting. This was a complete invasion of our privacy and made us feel very uncomfortable. I even asked the housekeeper if it was standard protocol to enter a guest’s room without first verifying whether the guest had checked out or waiting for a response after knocking.
I immediately reported the incident to the front desk and requested to speak with the manager. The front desk associate informed me that the manager, whom I believe was named Johnathan, would contact me regarding the matter. I am still waiting for that phone call.
To make matters worse, when we checked out, the front desk associate approached the manager about our concern while we were standing there. Rather than acknowledging us or taking a moment to speak with us, he acted as though we did not exist.
I understand that mistakes can happen, but entering an occupied room without receiving a response and then failing to follow up with a guest’s complaint is unacceptable. I expected better communication, respect for our privacy, and a timely response from management. I hope this matter is taken seriously so future guests do not have a similar experience.

2026-07-10 • via Nuitee
M
Maria • family_with_children • us
9
Pros:

Good

Cons:

N/A

2026-07-10 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing I didn't like

2026-07-10 • via Nuitee
R
Rita • couple • us
8
2026-07-09 • via Nuitee
S
Sharif • couple • us
6
Good
Pros:

Near downtown

2026-07-09 • via Nuitee
D
Diane • couple • us
8
We enjoyed Marty’s birthday!!!!
Pros:

Closeness to good downtown restaurants.

Cons:

The swimming pool looked in need of chemicals. The doors to the rooms were extremely loud when opened or closed.

2026-07-06 • via Nuitee
W
William • couple • us
8
Every thing was good except for the floors need a little more cleaning
Pros:

The location the beds where comfortable

Cons:

Not much the floors could have been a little cleaner

2026-07-06 • via Nuitee
P
Patricia • couple • us
9
Three days in Greenville
Pros:

Walking distance to food and the Falls Park

Cons:

Nothing

2026-07-05 • via Nuitee
B
Bertram • solo_traveller • us
5
The parking lot in the rear is scary.
Pros:

parking was scary. 3 lights in the rear parking lot were out and it was very dark

Cons:

rear parking lot no light

2026-07-04 • via Nuitee
K
krzysztof • solo_traveller • mx
8
2026-07-03 • via Nuitee
C
Christy • family_with_children • us
8
Would stay again!
Pros:

Clean, pool was nice and breakfast good. Good location.

Cons:

Nothing

2026-07-01 • via Nuitee
H
Heike • solo_traveller • de
9
Schönes Hotel in der Innenstadt
Pros:

Schöne, saubere Zimmer und eine gute Lage zur Innenstadt. Der Service war sehr gut, die Mitarbeiter freundlich. Es war ruhig, trotzdem es in der Innenstadt liegt. Das Frühstück war für amerikanische Verhältnisse in Ordnung.

2026-07-01 • via Nuitee
K
Kelli • solo_traveller • us
8
2026-06-30 • via Nuitee
S
Sammy • couple • us
7
2026-06-29 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-06-29 • via Nuitee