Extended Stay America Suites - Boston - Marlborough

Hotels
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Extended Stay America Suites
5.8 (795 reviews)
19 Northborough Road East , Marlborough , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
4.51
Many reviews mention poor cleanliness, with specific issues like unclean kitchens and bathrooms.
Service
7.48
Some positive mentions about staff being polite, but overall service is inconsistent.
Location
8.52
The hotel location received praise for being convenient.
Room Quality
4.97
There were mixed feelings about room conditions; some found it acceptable while others reported issues.
Amenities
5.5
Amenities were lacking according to reviews, especially regarding promised breakfast.
Value for Money
5.96
Overall value was not strongly rated but somewhat justified by location.
Food and Beverage
4.01
Multiple complaints about poor quality breakfast and limited options.
Overall Experience
5.48
General sentiment indicates a mixed to negative experience due to several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:07

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay experience.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have a fulfilling morning.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Take advantage of the free onsite parking and explore nearby attractions like the Solomon Pond Mall.

Book now for a delightful extended stay experience at Extended Stay America - Boston - Marlborough!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 795 reviews
Cleanliness: 4.51
Service: 7.48
Location: 8.52
Room Quality: 4.97
Amenities: 5.5
Value for Money: 5.96
Food and Beverage: 4.01
Overall Experience: 5.48
A
Alejandra • couple • us
8
2026-04-20 • via Nuitee
J
Jennifer • couple • us
1
Very disappointing stay!!!! Not what I had in mind.
Pros:

The bed was comfortable.

Cons:

No amenities!!!! Ran out of toasters, no microwave, coffeemaker, soap or sponges in rooms. No extra blankets. We went there for the weekend to be able to cook in the rooms and we weren’t even able to do that because they said that they have all the amenities for a king suit but they didn’t. Went downstairs to check out the breakfast and the coffee was cold.

2026-04-19 • via Nuitee
A
Adam • family_with_children • us
1
2026-04-17 • via Nuitee
N
Nicole • couple • us
10
Free morning coffee and comfy bed/hot showers. Can’t ask for more at the price.
Pros:

Easy access doors to all parking lots. Quiet stay. Vending machines for late night snacks! Stove and microwave along with a large fridge. Laundry room . Very accommodating. Clean and the room smelled fresh.

Cons:

Cigarette smell in halls however there are worse smells!l in the world! I’m guessing people break rules on the no smoking policy which is understandable.

2026-04-15 • via Nuitee
S
Salmon • solo_traveller • us
4
2026-04-11 • via Nuitee
T
Tiffany • family_with_children • us
10
Pros:

It was wonderful I didn't have a remote so they switched my room

Cons:

There was nothing that I didn't like it was a wonderful experience

2026-04-10 • via Nuitee
T
thomas • solo_traveller • us
10
I was a late night check in at 1030. Man at front desk had me set to go in less than 5 minutes.
Pros:

Right off rt 20

2026-04-05 • via Nuitee
R
Rayane • solo_traveller • us
7
2026-03-31 • via Nuitee
L
Laurie • family_with_children • us
8
2026-03-30 • via Nuitee
M
Miche • couple • us
3
Would never stay here again.
Pros:

Breakfast was jjust granola bars and muffins

Cons:

The smell.... cigarettes and Pot! All the hallways. Pot smell so strong when we used the bathroom fan. Thankfully we were not allergic to Pot. SO GROSS! Cigarette smokes trong too.

2026-03-30 • via Nuitee
P
pain • couple • us
8
2026-03-28 • via Nuitee
A
AZRA • family_with_children • us
1
2026-03-26 • via Nuitee
S
S. • couple • us
7
2026-03-23 • via Nuitee
B
Bianca • family_with_children • us
1
2026-03-22 • via Nuitee
E
Esvin • couple • us
10
2026-03-16 • via Nuitee
E
Esvin • couple • us
10
2026-03-16 • via Nuitee
N
Nick • couple • us
6
2026-03-16 • via Nuitee
W
Wilmer • couple • us
10
2026-03-15 • via Nuitee
L
Lopez • family_with_children • us
4
Cons:

The room, caper was worn, the hallway smell like smoke .

2026-03-09 • via Nuitee
M
Michele • solo_traveller • us
7
Pros:

Location

Cons:

Lack of amenities: hair dryer, iron

2026-02-24 • via Nuitee