Embassy Suites Lubbock

Hotels
•
Embassy Suites Hotels
8.4 (756 reviews)
5215 South Loop 289 , Lubbock , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful property
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues
Dated fixtures
Room maintenance problems

Categories

Cleanliness
7.48
Some cleanliness issues noted in common areas and specific rooms.
Service
8.95
Staff were friendly and accommodating, with exceptional handling of guest issues.
Location
8.99
Convenient location near the South Plains Mall and other amenities.
Room Quality
7.94
Rooms were nice but showed some wear and tear; some issues with furniture.
Amenities
8.47
Good amenities like spacious rooms and a praised breakfast.
Value for Money
7.93
Value was generally good, but issues affected perception.
Food and Beverage
8.98
Breakfast was highlighted as a standout feature.
Overall Experience
8.45
Overall a positive experience despite initial challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:12

Property Description

Luxurious Suites with Modern Amenities

Located in Lubbock, Texas, the Embassy Suites hotel offers a convenient stay near Texas Tech University and the Buddy Holly Center. Each suite features a mini-refrigerator, coffee maker, and microwave, along with free Wi-Fi and flat-screen TVs.

Exceptional Services and Facilities

Enjoy a complimentary cooked-to-order breakfast and take advantage of the fitness room and indoor pool during your stay. The multi-lingual staff, luggage storage, and coin laundry facilities ensure a comfortable visit for all guests.

Nearby Attractions and Entertainment

Explore nearby attractions like Joyland Amusement Park and Llano Estacado Winery, just a short drive from the hotel. Book your stay at Embassy Suites Lubbock for a memorable and relaxing experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 756 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.45
M
Miguel • couple • us
7
Great amenities rooms need updating
Pros:

the staff was amazing and they told me all the amenities as I was checking in and directed me to all the facilities

Cons:

The rooms are pretty outdated but what are ya gonna do? These places were built like in the 70's

2026-03-26 • via Nuitee
R
Roman • family_with_children • us
10
2026-03-23 • via Nuitee
E
Elvis • solo_traveller • us
8
Pros:

Limpid, personal amable y buena ubicacion

Cons:

N/a

2026-03-21 • via Nuitee
J
Jacquacia • extended_group • us
10
2026-03-16 • via Nuitee
B
Bryan • family_with_children • us
1
Below average
Pros:

Location

Cons:

Old. Holes in window, not a classy hotel like before. All the staff is from the ghetto

2026-03-14 • via Nuitee
M
Marie • solo_traveller • us
10
Good... Would stay again!
Pros:

Everything, breakfast was great! Bar great! Staff great!

Cons:

Floor plan gets crazy... to find rooms, had to walk around looking, thinking this is the route. Don't walk with too many things in ur hands to look, get to ur room... Check out where ur room is first... It looked simple but it wound up being far around, etc ..

2026-03-07 • via Nuitee
L
Leslie • extended_group • us
9
Nice hotel, great price and location.
Pros:

Nice decor inside
Great breakfast
Nice beds

Cons:

Shower, non draining tub

2026-03-06 • via Nuitee
I
Inspire65451855826 • Business
4
nasty furniture
Pros:

Agree with the many other reviews. The rooms, mainly furniture, are just disgusting. If I wasn't part of a group staying there, I would have found other accommodations...If you're not going replace the furniture at least change the oil soaked in them

2026-03-03 • via Tripadvisor
B
bridget • couple • us
7
It was okay
Pros:

Convient

Cons:

Needs more lightening

2026-03-03 • via Nuitee
A
Amanda • couple • us
8
Cons:

I didn’t like how hot the rooms got. Even when adjusting the temperature it was still so hot in the room.

2026-03-01 • via Nuitee
D
Demron • family_with_children • us
7
Good overall regular hotel experience
Pros:

Breakfast was a regular

Cons:

The rooms could use a remodel with some bathrooms being a lil to small and shower corroded
And pillows were 3 to a bed not 4 and they flatted. Out

2026-02-25 • via Nuitee
R
Rupp • couple • us
8
Pros:

Staff was excellent

Cons:

Room needed upgrading and work. Toilet continued to keep running. Floor and base tile was cracked and coming g up.

2026-02-24 • via Nuitee
D
Debra • couple • us
8
2026-02-22 • via Nuitee
A
Adilene • couple • us
10
2026-01-29 • via Nuitee
J
Jilanne • solo_traveller • us
5
Pros:

Nice Atmosphere

Cons:

Beds were uncomfortable, some staff members were openly disrespectful.

2026-01-22 • via Nuitee
J
James • couple • us
6
Pros:

Heater not working right 😒

2026-01-19 • via Nuitee
D
Don • family_with_children • us
8
2026-01-19 • via Nuitee
J
Justin • family_with_children • us
9
2026-01-19 • via Nuitee
H
Harry • couple • us
6
TV remotes terrible
Pros:

Good

Cons:

TV remotes terrible

2026-01-19 • via Nuitee
D
Derek • couple • us
9
2026-01-19 • via Nuitee