Embassy Suites Lubbock

Hotels
•
Embassy Suites Hotels
8.4 (826 reviews)
5215 South Loop 289 , Lubbock , us
+1 806-771-7000

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful property
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues
Dated fixtures
Room maintenance problems

Categories

Cleanliness
7.48
Some cleanliness issues noted in common areas and specific rooms.
Service
8.95
Staff were friendly and accommodating, with exceptional handling of guest issues.
Location
8.99
Convenient location near the South Plains Mall and other amenities.
Room Quality
7.94
Rooms were nice but showed some wear and tear; some issues with furniture.
Amenities
8.47
Good amenities like spacious rooms and a praised breakfast.
Value for Money
7.93
Value was generally good, but issues affected perception.
Food and Beverage
8.98
Breakfast was highlighted as a standout feature.
Overall Experience
8.45
Overall a positive experience despite initial challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:12

Property Description

Luxurious Suites with Modern Amenities

Located in Lubbock, Texas, the Embassy Suites hotel offers a convenient stay near Texas Tech University and the Buddy Holly Center. Each suite features a mini-refrigerator, coffee maker, and microwave, along with free Wi-Fi and flat-screen TVs.

Exceptional Services and Facilities

Enjoy a complimentary cooked-to-order breakfast and take advantage of the fitness room and indoor pool during your stay. The multi-lingual staff, luggage storage, and coin laundry facilities ensure a comfortable visit for all guests.

Nearby Attractions and Entertainment

Explore nearby attractions like Joyland Amusement Park and Llano Estacado Winery, just a short drive from the hotel. Book your stay at Embassy Suites Lubbock for a memorable and relaxing experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 826 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.45
O
Olivia • family_with_children • us
10
Great family fun stay
Pros:

The staff was nice the breakfast was good service clean. Love all the garden space and live music great atmosphere we will come back every year we come to Texas

2026-07-23 • via Nuitee
B
bethine • couple • us
9
2026-07-21 • via Nuitee
L
Luis • couple • us
10
2026-07-20 • via Nuitee
T
T • family_with_children • us
10
We were very surprised at how great the breakfast was. The staff was so friendly and helpful. I felt like it was the hig
Pros:

Clean and not mean!

Cons:

It’s in… Lubbock!

2026-07-19 • via Nuitee
H
Hathaway • solo_traveller • us
10
2026-07-19 • via Nuitee
J
Johnnie • family_with_children • us
10
2026-07-17 • via Nuitee
S
Sharla • couple • us
9
Loved it!
Pros:

Clean and efficient staff. Loved the free breakfast and happy hour!

Cons:

Slightly difficult to get to, but certainly not a deterrent to staying there.

2026-07-16 • via Nuitee
T
Taryn • family_with_children • us
10
2026-07-08 • via Nuitee
G
Garza • solo_traveller • us
10
2026-07-07 • via Nuitee
S
Shawna • couple • us
8
Relaxing and pretty vibe for Lubbock stay
Pros:

Very nice atrium at this hotel, beautiful plants throughout. Hotel staff very friendly. Breakfast set up was great.

Cons:

Not a fan of indoor pools, but that is just a personal preference. People were enjoying the indoor pool, it is nicely kept.

2026-07-06 • via Nuitee
L
Linnette • couple • us
10
Pros:

Staff had great customer service and friendly!

Cons:

The printer/scanner machine in the office center was not connected to the computer in the room.

2026-06-29 • via Nuitee
C
Coby • solo_traveller • us
9
2026-06-29 • via Nuitee
H
Hugen • family_with_children • us
7
Pros:

Typical embassy suites vibe. Older place but the staff was amazing and so friendly and accommodating. Busy vibe for the cocktail hour with great service. Breakfast was clean, plentiful and delicious. Bed was comfy!

Cons:

Older place-needs some renovations. A bit stuffy/dusty, and no extra pillows for us but answered promptly when i texted to ask.

2026-06-27 • via Nuitee
M
mayra • extended_group • us
10
2026-06-26 • via Nuitee
S
Susie • couple • us
10
Great stay
Pros:

Everything 😁

Cons:

N/A

2026-06-22 • via Nuitee
J
Jason • couple • us
10
2026-06-21 • via Nuitee
N
nubia • couple • us
10
2026-06-21 • via Nuitee
G
G6626PDcr • Family
2
Run away from this place
Pros:

Checked in room type reserved was given away, put in another room. Overall the room is disgusting. Blood on the blanket, dried vomit on the bathroom door frame, dirty tub.

2026-06-19 • via Tripadvisor
K
KEN • couple • us
9
2026-06-19 • via Nuitee
B
Bonita • couple • us
10
We were comfortable and slept good. A/C worked this time!!!
Pros:

Breakfast was excellent

Cons:

TV didn't work. Had to call for technician

2026-06-19 • via Nuitee