Hotel Clarendon

Hotels
9 (2713 reviews)
57 Rue Sainte-Anne , Quebec City , ca
+1 418-692-2480

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location (Old Quebec, walkable to attractions)
Friendly, professional and attentive staff
Very clean rooms and comfortable beds
Good restaurant and attractive decor (Art Deco)
Cons:
Noisy air conditioning / strong AC
Some rooms are small
Fire alarm incident with poor staff communication
Outdated/non-working coffee machine; limited breakfast inclusion
Elevator/bar seating could be improved

Categories

Cleanliness
9.3
Multiple reviews explicitly praise cleanliness and 'propreté impeccable'; overall rooms and bathrooms described as very clean.
Service
9.2
Staff frequently described as professional, attentive and helpful, though a few reviews report a major communication failure during a nighttime fire alarm.
Location
9.6
Repeatedly and emphatically praised as 'excellent', 'in the heart of Québec', and walking distance to attractions—clear strong point in most reviews.
Room Quality
8.6
Beds and bathrooms often noted as comfortable and renovated, but several guests mention rooms being on the small side.
Amenities
8
Mixed feedback: valet and lobby water are positives, while noisy air conditioning, an outdated/non-functioning coffee machine and limited bar seating/elevator issues were cited as negatives.
Value for Money
9.5
Multiple remarks of 'excellent rapport qualité & prix' and recommendations to return indicate strong perceived value.
Food and Beverage
9
Restaurant repeatedly described as very good; breakfast is available but sometimes only à la carte which a few guests noted.
Overall Experience
8.8
Generally very positive overall experience driven by location, service and cleanliness, tempered by isolated but serious operational failures (fire alarm communication) and some amenity/room size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:55

Property Description

Historic Charm in Old Quebec:
Step back in time at Hotel Clarendon, a historic gem built in 1870 located in the heart of Old Quebec. Just a stone's throw away from iconic landmarks like Chateau Frontenac, this hotel offers a unique blend of history and modern comfort.

Delightful Dining Options:
Indulge in a culinary experience at Brasserie Les Mordus, where you can savor delicious breakfast spreads and fresh seafood dishes. Whether you're a food enthusiast or simply looking for a satisfying meal, our on-site dining options are sure to please your palate.

Convenient Location for Exploring:
With a prime location near shops, restaurants, and popular attractions like the Fort Museum, Clarendon Hotel is the perfect base for exploring Quebec City. Plus, with free WiFi and cable TV in every room, you can unwind in comfort after a day of sightseeing.

Ready to immerse yourself in history and luxury? Book your stay at Hotel Clarendon now for an unforgettable experience in Old Quebec.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

9
Based on 2713 reviews
Cleanliness: 9.3
Service: 9.2
Location: 9.6
Room Quality: 8.6
Amenities: 8
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 8.8
S
SERGIO • solo_traveller • mx
9
Ubicacion y Elegancia
Pros:

La ubicacion excepcional.
La elegancia de la habitacion y el baño super cómodo

2026-09-05 • via Nuitee
F
François • couple • ca
9
Pour une seule nuit, très agréable.
Pros:

Emplacement central dans le Vieux Québec, c'est la raison que nous avons choisi.

2026-09-05 • via Nuitee
C
Claude • solo_traveller • ca
9
Hôtel confortable, idéalement situé et excellent service
Pros:

Localisation

Cons:

Rien

2026-09-04 • via Nuitee
J
John • couple • us
9
Pleasant stay, great location
Pros:

Location, Room. friendliness of staff

Cons:

bed, too stiff, Top Cover too Heavy, warm...........

2026-09-03 • via Nuitee
E
Elisabeth • couple • at
8
Sehr angenehm, großes Zimmer, schalldichte Fenster
2026-09-02 • via Nuitee
M
Michael • family_with_children • ca
10
2026-09-02 • via Nuitee
L
Lorenzo81 • solo_traveller • it
9
Wonderful!
Pros:

Bellissimo hotel da cui è facile raggiungere qualsiasi attrazione del centro storico.

2026-09-02 • via Nuitee
J
JOSE MIGUEL • extended_group • ca
9
Excellent hôtel to tour Quebec City
Pros:

Location and installations

2026-09-02 • via Nuitee
M
Michael • couple • us
10
Great stay at a great location
Pros:

This is a great location. It is near many restaurants and shops. Even many of the local bus tours pick up near the hotel. You simply will not do better than this location. The staff was exceptional and very helpful. The bed was one of the most comfortable beds that I have slept in. There was plenty of room in our room to keep our bags open, etc.

Cons:

The fitness center is a bit small, with approximately 3 machines. It also has a weight bench, dumbbells and some medicine balls. It was sometimes full.

2026-09-02 • via Nuitee
L
Louise • solo_traveller • ca
8
Pros:

Le confort du lit.
La vue sur les toits.

Cons:

J'aurais aimé avoir une bouteille ou carafe d eau au frigo.
Des bornes pour les voitures électriques seraient appréciées.

2026-09-02 • via Nuitee
P
Peter • couple • ca
8
Cons:

We were thinking of going to the hotel bar for a drink one night but we felt that the lights were way too bright ! It didn't give us the "bar" vibe.

2026-09-01 • via Nuitee
K
Ken • couple • us
9
2026-09-01 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-09-01 • via Nuitee
F
Farshid • family_with_children • ca
9
Everything is close by !
Pros:

Best location if you want to explore the Old Quebec

Cons:

No complimentary water in the room but you can buy it !

2026-09-01 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

Room was very comfortable

2026-09-01 • via Nuitee
C
chris • solo_traveller • us
10
Perfect center of old Quebec gem
Pros:

Great hip vibe in a beautiful historic building. Perfect location in old Quebec.

Cons:

Everything was great.

2026-09-01 • via Nuitee
B
Bob • couple • us
8
Pros:

Location

Cons:

Small room

2026-09-01 • via Nuitee
E
Elsie Hoy Sze • family_with_children • ca
8
Pros:

Wonderful location and view

Cons:

room not as clean as expected. Pressure from shower is really weak

2026-08-31 • via Nuitee
Y
Yves • couple • ca
10
Pros:

Very good location and nice view from our room

2026-08-31 • via Nuitee
S
Sarah • couple • us
8
Charming and comfortable boutique hotel in a great location.
Pros:

Location and charm!

Cons:

I wish there was good coffee in the lobby and that the charger stations in the room worked.

2026-08-31 • via Nuitee