Holiday Inn Express Hotel & Suites Laurinburg by IHG

Hotels
•
Holiday Inn Express
8 (190 reviews)
400 Plaza Road , Laurinburg , US
+1 910-291-3300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to destinations like the softball field)
Friendly staff and easy check-in reported by several guests
Good/affordable value for money
Breakfast frequently described as delicious
Comfortable beds noted by multiple reviewers
Some rooms reported as clean and updated
Cons:
Cleanliness concerns: mildew, damp carpets/linens, stains and bugs reported
Rooms need updating: peeling furniture, wobbly fixtures, dated decor
In-room failures: TVs and fridges reported not working for some guests
Amenities issues: pool closed and towel shortages reported
Service problems for some guests: rude staff interactions and a reported unauthorized charge

Categories

Cleanliness
7
Multiple reports of mildew, wet/damp carpets and linens, visible stains and bugs in some rooms; however several guests also noted rooms were clean and free of bugs, yielding a mixed but below-excellent cleanliness score.
Service
7.5
Staff described as friendly and efficient by many (easy check-in, helpful breakfast) but there are several serious service complaints (rude front desk interactions, towel limits, slow/ineffective resolution of broken TV/fridge, and one report of an unauthorized charge), producing a mixed service impression.
Location
9
Consistently praised as very convenient and close to event locations (softball field); multiple guests specifically call out excellent location.
Room Quality
7
Frequent comments that rooms need updating (peeling couch, worn furniture), issues with wobbly toilets, malfunctioning TVs/fridges, mosquitoes and occasional stains — rooms are functional but dated and in need of repair.
Amenities
7.5
Breakfast is repeatedly praised, but the pool closure, towel shortages and intermittent in-room appliance failures (fridge/TV) reduce the amenities score.
Value for Money
8.5
Several guests mention affordability and good value for the price despite dated rooms, indicating generally strong perceived value.
Food and Beverage
8.5
Breakfast described as delicious and appreciated by multiple guests; no major complaints about F&B beyond limited offerings implied by scale of property.
Overall Experience
9
Overall impressions skew positive due to excellent location, comfortable beds and good breakfast; however, recurring maintenance and service issues temper the stay for some guests, resulting in a favorable but not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location and Charming Architecture

This Laurinburg hotel, just 2 miles from the historic John Blue House, offers a glimpse into Steamboat Gothic architecture.

Comfortable Rooms and Modern Amenities

Each guest room at the Holiday Inn Express comes with essential appliances and entertainment options, ensuring a cozy stay with Wi-Fi access.

Relaxing Facilities and Delicious Breakfast

Guests can unwind in the gym or sauna, enjoy a complimentary hot breakfast, and take advantage of the business center during their stay.

Ready to experience a blend of comfort and convenience at the Holiday Inn Express Hotel & Suites Laurinburg. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 190 reviews
Cleanliness: 7
Service: 7.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
L
Leiser • family_with_children • us
1
Pros:

They stole $150 from me and won't refund my money

2026-10-15 • via Nuitee
L
Lorenzo • couple • us
9
2026-10-15 • via Nuitee
K
Kotaya • family_with_children • us
8
Cons:

The WiFi wasn’t working properly

2026-10-11 • via Nuitee
V
Veronica • family_with_children • us
8
Good value good staff!
Pros:

I reserved three rooms. Two of the rooms were beside each other. All were on the same floot.

Cons:

Rooms need updating but clean. I didn’t see any bugs and that’s always great for me.

2026-09-13 • via Nuitee
L
LaRhonda Alford • couple • us
7
2026-09-05 • via Nuitee
R
Robin • couple • us
6
Nice staff and great location but it’s time for a re model.
Pros:

Location

Cons:

The mosquitoes in the lobby and the mosquitoes in my first floor room. Also the wet carpet from supposedly cleaning the carpets. And the bed linens, blankets, all felt damp.

2026-09-01 • via Nuitee
R
Rivers • solo_traveller • us
8
2026-08-25 • via Nuitee
N
Nadine • extended_group • us
9
It was good, staff was friendly.
Pros:

The accommodations & location was good.

2026-08-24 • via Nuitee
L
Leo • couple • us
10
2026-08-17 • via Nuitee
R
Rice Smith • solo_traveller • us
7
Decent place
Pros:

The location and staff.

Cons:

The room. It wasnt bad just needs to he updated. The couch had a bed and the couch was peeling. When we let the bed out it had stains on it and we closed it back up and shared the king bed.

2026-08-17 • via Nuitee
P
Preshus • couple • us
10
Quick Pit Stop with Convenience.
Pros:

Perfect location, beds felt amazing and the breakfast was delicious.

Cons:

N/A

2026-08-12 • via Nuitee
W
Wall III • couple • us
10
I was satisfied with my visit
Pros:

Good experience and glad to have breakfast

Cons:

Everything was fine

2026-08-07 • via Nuitee
E
Edna • solo_traveller • us
9
Pros:

The room was clean and furniture was more up to date.

Cons:

Didn't have extra towels

2026-08-07 • via Nuitee
O
Olamide • solo_traveller • us
10
2026-08-05 • via Nuitee
S
Sabrina • couple • us
8
Good
Pros:

Location and clean

Cons:

The toilet was wobbly

2026-07-25 • via Nuitee
B
barbara • family_with_children • us
9
2026-07-20 • via Nuitee
J
Jason • solo_traveller • us
2
Pros:

The only thing I liked about the hotel was the location was close to the softball field for the tournament

Cons:

They staff was rude when I told them I had to end my trip early, the room smelled of mildew, the TV in our room did not work and staff knew it did not work, our fridge did not work we told them and a few hours later they came and replace the fridge but only to replace it with another fridge that did not work, the pull out couch had no sheets or pillow and they only gave us 2 towels for our room with 4 people when we asked for more they said they weren't allowed to give us anymore than 2 and when the brought us new towels the next day they only gave us one bc the rest were dirty and never saw another towel after that, I would not recommend staying here

2026-07-19 • via Nuitee
J
Jeremy • solo_traveller • us
9
Pros:

Nice rooms
Affordable
Breakfast

Cons:

Pool was closed

2026-07-02 • via Nuitee
T
Tina • solo_traveller • us
10
2026-07-01 • via Nuitee
P
Paul • couple • us
10
2026-06-28 • via Nuitee