Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area

Hotels
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Microtel Inns & Suites
6.1 (613 reviews)
1047 Riverview Road , Rock Hill , US
+1 803-817-7700

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location (near highway)
Affordable / good price for short stay
Continental breakfast available
Large working TV
Clean bathroom/linen reported by some guests
Cons:
Rooms and hotel reported dirty (smoke, pee smell, wet carpet)
Small, dated rooms with broken fixtures and holes in walls
Front desk / reception staff issues and slow reimbursement
Safety concerns (loitering, drug activity near entrance)
Breakfast skimpy or late; broken breakfast equipment
Plumbing and maintenance problems (slow drains, non-working lights)
Bug sighting reported
Inconsistent housekeeping and room-to-room quality

Categories

Cleanliness
3
Multiple reports of cigarette smoke smell, wet/soiled carpet, visible dirt, a bug sighting and general room/hotel filth — cleanliness is poor.
Service
7.3
Service is inconsistent: several complaints about nonexistent front desk staff, receptionist drinking on property, and slow security-deposit reimbursements, but some guests reported helpful or friendly staff and the ability to manage checkout via app; overall adequate for a budget property.
Location
9
Frequently noted as conveniently located near the highway and useful for quick overnight stays; however some guests reported safety concerns (loitering/drug activity) immediately outside the property.
Room Quality
3.2
Rooms described as very small, dated and in disrepair (holes in walls, missing closet doors, broken fixtures, plumbing issues, damaged box spring) — overall poor room condition.
Amenities
7.8
Basic amenities present (continental breakfast, large TV, bathtub), which some guests appreciated, but there are reports of broken breakfast equipment, faulty hallway AC/fridge units and other maintenance issues.
Value for Money
8.8
Multiple guests commented that the price was good for a short stay and represented reasonable value despite property issues.
Food and Beverage
5.5
Continental breakfast is available and some liked options (e.g., hard-boiled egg), but it was described as skimpy compared to chains and there were complaints of late service and broken breakfast equipment.
Overall Experience
4.2
Overall experience is disappointing for many guests due to cleanliness, small/deteriorated rooms and safety/loitering concerns; positives (price, location, occasional helpful staff) reduce but do not offset the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a short distance from popular attractions like Billy Graham Library and Carowinds Amusement Park, Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area offers a prime spot for both leisure and business travelers.

Comfortable Accommodations
Each room at our 2-star hotel is equipped with modern amenities including a flat-screen TV, air conditioning, and a cozy seating area. The private bathrooms feature complimentary toiletries, ensuring a relaxing stay for all guests.

Exceptional Services
With a 24-hour front desk, a business center, and free WiFi throughout the property, we strive to provide top-notch service to make your stay as convenient and enjoyable as possible.

Book now to experience a seamless blend of comfort and convenience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.1
Based on 613 reviews
Cleanliness: 3
Service: 7.3
Location: 9
Room Quality: 3.2
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 5.5
Overall Experience: 4.2
C
Carlos Vazquez • family_with_children • us
10
2026-10-27 • via Nuitee
C
Cynthia • couple • us
8
2026-10-25 • via Nuitee
T
Terri • couple • us
8
2026-10-24 • via Nuitee
K
Karen • couple • us
6
Price was great for a quick overnight stay but it is not somewhere I would want to do an extended stay.
Pros:

Good location to highway

Cons:

Says it was 100% smoke free but our room still had a cigarette smoke smell. Our floor was wet next to the refrigerator. Beds were comfortable but my sister saw a bug in the morning on the bed… it sure what it was. The front desk staff was virtually nonexistent I finally gave up and checked out on the app(I like a paper receipt from the hotel because I always book online through a travel app and the hotel always wants a different credit card)

2026-10-18 • via Nuitee
H
Hugo Pagani • solo_traveller • us
9
2026-10-16 • via Nuitee
L
L. Marie • couple • us
7
2026-10-16 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Keith • couple • us
8
Pros:

good value...the television was big and it worked well.....nice bathtub...breakfast was a little skimpy compared to other hotel chains....but I liked the option of a hard boiled egg....that is usually not offered in other places.

Cons:

still waiting to be reimbursed for the security deposit that we placed at the time of our visit.....we have called and the hotel four days later and are now still waiting to see if the charges are reversed.

2026-09-17 • via Nuitee
F
FRANK • solo_traveller • us
2
Terrible room! The smallest room I ever stayed in. Loud generator or something right outside window kept going on and o
Pros:

Not much

Cons:

Old. First room bathroom light did not work. Had to go back to front desk and change room

2026-09-14 • via Nuitee
J
Jason • couple • us
7
Middle of the road
Pros:

Clean

Cons:

Room wouldn’t stay cold

2026-09-12 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-09-11 • via Nuitee
S
Stephen • couple • us
4
Disappointing.
Pros:

Price location

Cons:

Room was dirty as was the entire hotel disappointing.

2026-09-04 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-08-30 • via Nuitee
G
Gloria • solo_traveller • us
8
2026-08-23 • via Nuitee
R
Rick • couple • us
4
2026-08-18 • via Nuitee
M
Miguel • family_with_children • us
1
Very disappointed and discomforted
Pros:

Property has Good location

Cons:

Very bad rooms dirty closet with missing doors walls with holes and dirty carpet and room entirely small very bad. Receptionist people drinking on the front on the hotel and hanging out like a was their house.

2026-08-03 • via Nuitee
T
Tom • extended_group • us
7
2026-08-03 • via Nuitee
D
dawn • family_with_children • us
2
Don't stay here; tons of drug addicts and creepy people.
Pros:

Staff was nice and the room was very dated but fairly clean.

Cons:

There are seriously delinquents and drug users out front and all around and inside too. Creepy guys who follow you without shirts on, smokers in lawn chairs just out the front door, etc.

2026-07-20 • via Nuitee
M
Murletter • solo_traveller • us
7
2026-07-11 • via Nuitee