Mövenpick Hotel & Apartments Bur Dubai

Hotels
•
Accor
8.7 (117 reviews)
19th Street, Oud Metha Area, Dubai, 32733 , Dubai , AE
+971 4 336 6000

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Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named staff praised)
Very convenient, central location (Bur Dubai; near restaurants/shops/hospital)
Clean property and diligent housekeeping
Spacious rooms/apartments for many guests
Good value / reasonable price
Flexible check-in/late checkout accommodations
Cons:
Occasional noise from club downstairs and lobby/restaurant audible in rooms
At least one report of a heavy cigarette smell in a room
Pool rules described as restrictive and some criticism of pool staff
Some apartments are tired and in need of cosmetic upgrades

Categories

Cleanliness
9
Generally praised across reviews — multiple guests complimented housekeeping and the property being clean; one report of heavy cigarette smell in a single room appears to be an isolated incident.
Service
8.9
Strong positive sentiment: numerous mentions of friendly, helpful staff (Sandra, Priyanka, Fareh, Eka, Javid, etc.), early check-in and attentive reception and doormen. A few comments note pool staff/perception issues which slightly temper the rating.
Location
9.2
Very favourable — many guests mention excellent, convenient location (Bur Dubai), proximity to restaurants, shops, coffee shops and American Hospital.
Room Quality
8
Mixed feedback: several guests report spacious, excellent rooms/apartments, but others note tired-looking apartments in need of cosmetic upgrades and occasional noise from club/lobby impacting room experience.
Amenities
8
Mixed impressions: facilities are acceptable overall but pool rules were described as restrictive and some guests criticized pool staff treatment, which lowers this score.
Value for Money
8.9
Positive — described as a very reasonable price and good value by multiple reviewers; many guests say they would stay again.
Food and Beverage
8.6
Limited but positive mentions: some guests note good food; restaurant/lobby areas can be noisy which slightly impacts dining experience.
Overall Experience
9
Overall very positive — many guests call the stay excellent and praise staff and cleanliness; isolated negatives (noise, one smoking-smelling room, tired apartment decor) do not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Recreational Amenities: Explore our nightclub, 24-hour health club, and outdoor pool for ultimate relaxation and entertainment.

Dining Options: Indulge in international cuisine at The Fountain Restaurant or savor snacks at our coffee shops. Enjoy poolside drinks or unwind at our bars/lounges.

Convenient Services: Benefit from complimentary internet access, concierge services, and a free shuttle to the beach. Plus, access our business center, event spaces, and a limo/town car service.

Book now to experience a luxurious stay at Mövenpick Hotel & Apartments Bur Dubai.

Important information:

  • Up to 8 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.7
Based on 117 reviews
Cleanliness: 9
Service: 8.9
Location: 9.2
Room Quality: 8
Amenities: 8
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 9
M
Mohammed • partner
2
Pros:

Unfortunately I only needed the room for a couple of hours prior to my flight. I was given a non smoking room that smelt of heavy cigarette. To the point I got a headache and my clothes even on return still smelt of the smoke smell. It really irritated my throat. Didn’t have the energy to change rooms. Instead checked out after 2 hours.

2025-09-23 • via Nuitee
K
Kartik
10
Pros:

Lovely staff and very convenient location.

2025-09-16 • via Nuitee
A
Aya • partner
10
Pros:

It was greatttttttt

2025-08-31 • via Nuitee
A
Ajaz
10
Pros:

Excellent hotel

2025-08-27 • via Nuitee
M
Manpreet Singh
10
Pros:

Good food

2025-08-15 • via Nuitee
A
Ajaz • family
10
Pros:

very convenient location, clean

2025-08-01 • via Nuitee
Q
Qurban Ali • family
10
Pros:

We stayed at the apartment hotel for 10 days. Staff were very caring and helpful. We were welcomed warmly every time we entered the premises and my kids had great time. Sandra and Priyanka at the reception were very professional and helpful always. House keeping staff were very diligent in their work at our apartment and I thank them especially Fareh and her team of other 4 gentlemen. We would definitely stay there again if we end up in Dubai again. Thank you guys so much for your hospitality.

2025-07-29 • via Nuitee
A
Ajaz
10
Pros:

Swesome

2025-07-22 • via Nuitee
N
Nigel • family_with_children
10
Pros:

I felt the rules about the swimming pool to be restrictive. Otherwise this hotel exceeded all my expectations and I will visit again at the first opportunity.

2025-07-15 • via Nuitee
S
suzan
10
Pros:

I recommend any one to stay there. Great location. There are lots of stores, restaurants and coffee shops around

2025-07-08 • via Nuitee
D
Darrell
10
Pros:

Personnel was very nice and professional.

2025-06-26 • via Nuitee
A
Ahmed
10
Pros:

I arrived early, like 930 am, they let me check in early and gave me a room in a few minutes. I was very tired and their kindness is very much appreciated.

2025-06-15 • via Nuitee
C
catherine
10
Pros:

Great staff especially Eka and Javid. Hotel is comfortable even though it gets a bit noisy in the lobby/ restaurant area that can be heard in the rooms .

2025-06-14 • via Nuitee
S
Saaib
10
Pros:

Great hotel

2025-06-07 • via Nuitee
F
Fahd • family_with_children
10
Pros:

This was our best stay in Dubai so far. The staff is friendly and the property is clean. The area is close to many good restaurants. Every thing was maintained properly

2025-05-11 • via Nuitee
M
Madhavi • family
10
Pros:

Incredible hotel at a very reasonable price

2025-05-01 • via Nuitee
F
Fasar • family
10
Pros:

A very pleasant hotel and well located.

The staff were excellent and the hotel itself was very clean.

We stayed in the 2 bedroom apartment which was incredibly spacious - it had 2 bathrooms and a separate visitor wc as well as a kitchen, lounge and ironing room.

The apartments were really tired looking and are in need of some cosmetic upgrades.

2025-04-15 • via Nuitee
T
Taylor
10
Pros:

Great!

2025-04-07 • via Nuitee
B
Babita • family
10
Pros:

Great location and friendly staff.

2025-03-25 • via Nuitee
C
Caroline
10
Pros:

I had a good stay at hotel for my 10 nights. Most of the staff were pleasant and helpful. The cleaning staff was great. The pool staff needs to improve their perception and treatment of people. The doormen were really nice and helpful. I would stay again.

2025-03-18 • via Nuitee