Park Regis Griffin Suites

Hotels
8.4 (120 reviews)
604 St Kilda Road , Melbourne , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice location
Helpful and friendly staff
Comfortable rooms
Great service
Cons:
Cleanliness issues
Value for money concerns
Noisy hallways and rooms
Inconsistent room amenities

Categories

Cleanliness
7.3
Overall, guests appreciated the cleanliness of the rooms, although some mentioned specific cleanliness issues like mold in the bathroom and unpleasant odors.
Service
8.4
Service was a highlight for many guests, with staff being described as helpful, polite, and professional. Some guests experienced delays and noises in the hallways.
Location
8.5
The hotel's location near public transport and key landmarks was well-received by guests, providing convenience for their stay.
Room Quality
7.8
Guests found the rooms spacious, comfortable, and nicely decorated, with some mentioning noise from neighboring rooms as a nuisance.
Amenities
7.4
Satisfactory amenities were provided, with some guests noting issues like limited parking, freezing fridge, and unpleasant smells.
Value for Money
6.3
Mixed reviews on value for money, with some guests feeling it was reasonable while others found it poor due to cleanliness, comfort, and noise issues.
Food and Beverage
8
Breakfast and restaurant services were generally well-received, although some guests wanted more variety in the offerings.
Overall Experience
8.7
Most guests had a positive overall experience, praising the staff, location, and room quality, with a few mentioning maintenance and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:59

Property Description

Centrally Located Luxury Accommodation
Park Regis Griffin Suites offers modern studios and apartments just minutes away from St Kilda and Chapel Street. The convenient tram stop outside connects you to all of Melbourne's hotspots effortlessly.

Comfort and Convenience
Enjoy air-conditioned rooms with kitchen facilities, flat-screen TVs, and free WiFi. Indulge in a boxed breakfast or take advantage of room service. The hotel also offers free internet in the lobby, laundry facilities, and event spaces.

Unmatched Hospitality
Experience exceptional service at Park Regis Griffin Suites with a range of amenities to make your stay memorable. Book now for a luxurious and hassle-free Melbourne getaway.

Important information:

Please inform Park Regis Griffin Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid credit card upon check in. The person checking in must be at least 18 years of age and show a valid photo ID. Both the credit card and photo ID must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 1.27% charge when you pay with a Visa, 1.64% for Mastercard or Bankcard credit card.
Please note that there is a 3.5% charge when you pay with an American Express and Diners Club credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 21 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 120 reviews
Cleanliness: 7.3
Service: 8.4
Location: 8.5
Room Quality: 7.8
Amenities: 7.4
Value for Money: 6.3
Food and Beverage: 8
Overall Experience: 8.7
A
Andrew partner
6
Pros:

Check-in abysmal!!! We let them know we would be arriving around 7.30 after our flight from Auckland. Unable to gain access. After hours buzzer wasn't working and nor was the after hours phone no. that just rung unanswered!!! Fortunately a member of the team happened to turn up not related to us and was able to access the key box. I've read other similar reviews. Entirely unacceptable. Our view was of the car park and an alley with bins that were overflowing!!! Only basic TV channels. The cafe was closed the entire time but thankfully there were places close by. On a positive note, we had a very nice welcome pack including a bottle of wine and it was very clean and very close to Albert Park for the GP. Four star it's not.

2025-03-22 via Nuitee
J
Jim partner
10
Pros:

Room was clean and comfortable, and when i had to stay an extra night the front desk staff were most accommodating, to ensure i could stay in the same room.

2025-03-15 via Nuitee
G
Glenda
10
Pros:

The gentleman who was there when l checked in went above and beyond to help me so very much appreciated

2025-02-21 via Nuitee
G
Glenda
10
Pros:

Wonderfully helpful friendly staff

2025-02-19 via Nuitee
S
sekor2025 NONE Melbourne, Victoria
8
Lovely hotel, but the hallways give the vibe of one of those dodgy 'B-grade movie' motels!
Pros:

Lovely rooms, but the hallways, including the wall paint and the carpets are dingy and give off the vibe of one of those dodgy motels you see in 1980's B-grade movies. I'm not sure if they're about the paint the walls, but there are patches near the floor area, plus the carpets are really dirty. It's such a shame, as the actual rooms are lovely. Yes, the bathrooms and kitchenettes are tired, but clean. It's just those horrible hallways....

2025-02-12 via Tripadvisor
B
Ba Thai
6
Pros:

This hotel was okay.

2025-02-12 via Nuitee
V
Vacation36211931521 NONE Randburg, Johannesburg, Greater Johannesburg, Gauteng
10
Night near the city
Pros:

We were meeting friends in the city and didn't want to travel back down the peninsula afterwards. Hotels in the CBD were premium priced because of the Chinese New year so went for somewhere out of the city but easily accessible. Loved the old school, separate clearly marked taps. Proximity to tram line & Spacious

2025-02-08 via Tripadvisor
G
Gordon
8
Pros:

Great price. Simple but clean and parking is easy

2025-02-05 via Nuitee
M
mitchellm998 NONE
8
Value
Pros:

Good value and location, convenient to the central business distriction and bayside suburbs. Room was neat and tidy and more than big enough. Given the work-from-home trend St Kilda Road, at least in January, was quiet. A practical base from which to experience central Melbourne.

2025-01-26 via Tripadvisor
9
964gabrielc Business
10
Great place to stay
Pros:

The location outside CBD is great and then easy to access. Neighborhood is nice. Not to much shop close though.
Close to parks and beach. The hotel is quiet and clean. I definitely recommend this place. Restaurant was close as they are renewing the place so don't count on it

2025-01-21 via Tripadvisor
5
594zeldaw NONE Forest Hill, Whitehorse, Greater Melbourne, Victoria
6
Early check-in incurs $25 charge
Pros:

We booked direct with the hotel. The young man was lovely and very helpful.
However, we didn't know that arriving before the 2pm check-in time you are charged an additional $25. There is no disabled car park in the underground secure parking area - you park in the driveway at the front of the building.
The room had a small kitchenette with microwave.
The bed was large and comfortable but the room was old and tired and not what we expected.
We won't be staying there again.

2025-01-20 via Tripadvisor
D
daitch0811 NONE
8
Not as advertised
Pros:

Was advertised as fully self contained apartment yet there was no savoury supplies (salt/pepper etc). There was no small kitchen utility knife only a huge chefs knife. If you are going to advertise as fully equipped, make sure it is fully equipped. Otherwise the accommodation was good and clean. The staff were nice and friendly.

2025-01-14 via Tripadvisor
S
Sam
10
Pros:

Very big rooms great staff

2025-01-02 via Nuitee
K
kathrynsH1785QU Business
2
Do not stay here
Pros:

Never ever ever ever stay here as a word of advice it’s the worst check in service of a hotel in all of my life - I was hung up on 8 times waiting to check in stuck outside the door at 8pm at night. Then I had to provide a $250 bond with photos stuck outside - for what? What on Earth could you need bond for $250 it’s empty with no mini bar. I don’t trust it at all.

Then after finally getting in at 8.30 washed my hair and the dryer broke straight away and no one is at reception to fix anything as it shuts at 7 and I’m gojng to bed with wet hair as the reception isn’t manned away from 7-7x

I’m mortified

It’s a dump that is obviously going broke - stay WELL AWAY spend $10 and go up the road. What a dreadful experience

2024-12-26 via Tripadvisor
T
Tony
8
Pros:

Great stay.

2024-12-26 via Nuitee
M
Michael partner
6
Pros:

Serviceable, room smelt and bare minimum essentials provided. Probably wouldn’t come back

2024-12-25 via Nuitee
F
frankkD6251KE Business
10
A Review
Pros:

Park Regis St Kilda Road
offers Great service Very clean and functional rooms Location perfect for Albert Park and The Alfred and easy tram ride everywhere else So super value for money Thanks all Frank and Anne.
No need to write more this says it all

2024-12-14 via Tripadvisor
M
Matt
8
Pros:

Bathroom could do without the bath and a larger shower, but otherwise perfect.

2024-12-12 via Nuitee
N
Nadine
10
Pros:

Easily accessible and easy to find.

2024-12-10 via Nuitee
R
Ross partner
6
Pros:

The property is ageing and tired and in need of a refurbish the shower head was loose and wobbly the caps on all the taps we loose which I hand tightened and the rooms smelt slightly musty due to lack of air circulation it was slightly better when the heat pump fan was on to create circulation

2024-12-06 via Nuitee