Hilton Garden Inn Birmingham Brindley Place

Hotels
Hilton Garden Inn
8.3 (5833 reviews)
1 Brunswick Square, Brindleyplace , Birmingham , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Dirty toilet on arrival
Noisy room

Categories

Cleanliness
7.76
Room was cold and the toilet was dirty on arrival.
Service
9.23
Staff were super helpful and very welcoming.
Location
9.27
Perfect location near the centre, not too crowded.
Room Quality
7.22
Small and noisy room, not meeting 4-star expectations.
Amenities
8.25
Standard amenities provided; the heating system was slow.
Value for Money
7.71
Not really worth the money paid, especially for the birthday treat.
Food and Beverage
8.26
Breakfast was lovely, but some issues with service.
Overall Experience
8.73
Enjoyed stay despite some issues; would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

Convenient Location
Located at Brindley Place near Broad Street, Hilton Garden Inn Birmingham is the prime choice for visitors to ICC, Symphony Hall, and Utilita Arena. Just a short stroll away from Bullring and Mailbox shopping centers, the hotel offers easy access to the city's attractions.

Modern Comforts
Featuring stylish rooms with floor-to-ceiling windows, comfort cooling, and in-room safes, the hotel ensures a comfortable stay. Enjoy complimentary WiFi, 42-inch flat-screen TVs, and access to the fitness room during your visit.

Dining and Events
Indulge in diverse dining options at Recess and savor international cuisines. The hotel also caters to events with versatile meeting spaces for up to 120 guests, equipped with the latest technology and services.

Ready to experience luxury and convenience in Birmingham? Book your stay at Hilton Garden Inn now!

Important information:

Please note that the card used to make the booking must be presented at check-in. Bookings made with invalid card details will not be accepted.

When booking 8 rooms or more, difference policies and additional supplements will apply.

Please note, during the festive season, there maybe limited or no availability to dine in the Recess restaurant. Room service is provided between 17:00 and 22:00.

Parking on-site is from £24 per day, the charges may vary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5833 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.73
G
Gemma solo_traveller gb
10
Pros:

Friendly staff. Very clean room

Cons:

There wasn't anything

2026-05-16 via Nuitee
J
john couple gb
10
Pros:

Staff were fantastic

2026-05-16 via Nuitee
P
Pinto dos Santos solo_traveller ch
2
Pros:

Nothing

Cons:

The reception and restaurant team. No way to have a power adaptor UK/EU even to buy!!!! Room dirty, pillows extra soft… food at the restaurant really poor quality !

2026-05-16 via Nuitee
H
Hitchen solo_traveller gb
8
2026-05-15 via Nuitee
T
Tracey solo_traveller gb
9
Pros:

Clean, comfortable rooms.
Good quality breakfast

Cons:

No biscuits to go with coffee in room!!

2026-05-15 via Nuitee
J
Jason couple gb
9
Brilliant!
Pros:

Excellent location. Very clean and comfortable. Staff very friendly and helpful.

Cons:

No issues.

2026-05-15 via Nuitee
K
Katharine family_with_children gb
9
Very comfortable and convenient location
Pros:

Breakfast was very good, staff friendly and helpful. Great location for utilita areana.

Cons:

Lifts when busy

2026-05-14 via Nuitee
L
Lesley couple gb
9
Great for a weekend in Birmingham. It’s an excellent location for utilita, have stayed before and will stay here again.
Pros:

Lovely greeting on arrival. Spacious and clean room. Great location.

Cons:

Nothing.

2026-05-13 via Nuitee
Z
Zoe solo_traveller gb
8
Great stay great breakfast
Pros:

Room and location lovely breakfast

Cons:

Nothing

2026-05-12 via Nuitee
T
timothy couple gb
10
Our train was cancelled so we had to get a much earlier one Mawa checked us in with no trouble at all
Pros:

Great location

2026-05-11 via Nuitee
N
Nicholas family_with_children gb
9
2026-05-11 via Nuitee
N
Nicolas couple fr
9
Pros:

Great location, reasonable price and very comfortable

2026-05-11 via Nuitee
M
Michelle family_with_children gb
10
We will definitely stat here again.
Pros:

Very convenient location for the Utilita Arena, with bars, restaurants & convenience shops all within 2-5 mins walking distance. Lovely breakfast too.

Cons:

Pillows were too soft for me.

2026-05-11 via Nuitee
D
Deborah solo_traveller gb
9
Convenient , friendly Service oriented staff
Pros:

Clean, central , comfortable

Cons:

Traffic around

2026-05-11 via Nuitee
J
Jacqui couple gb
5
Charged too much for the room.
Pros:

Location.

Cons:

I originally secured and booked a room on a certain amount of £129.60 via bookings .com. On arrival the firm was already there and I was asked just to sign. I was charged too much at £144.00. I queried it and also crossed out the incorrect higher rate and signed the update and the reception confirmed the higher amount had already been charged. I showed proof of booking however they said they needed to check and if the case they would refund. I still gs d not been refunded or not had a reply to an email recently.

2026-05-11 via Nuitee
C
Christopher Watkins solo_traveller gb
10
From arrival to checkout the hotel and staff where perfect
Pros:

Clean hotel and friendly polite staff breakfast was amazing value

Cons:

Nothing

2026-05-11 via Nuitee
S
Suzie couple gb
10
2026-05-10 via Nuitee
E
Emma couple gb
10
Another great stay at the Hilton
Pros:

Every time we come and watch a show, we stay here and have always had a lovely welcoming.

Cons:

The only thing I would say is maybe breakfast could be till 10am

2026-05-10 via Nuitee
G
Gevain solo_traveller gb
10
2026-05-10 via Nuitee
V
Victoria couple gb
8
Brilliant!
Pros:

Friendly staff, clean hotel, lovely food

Cons:

Not enough lights in the room

2026-05-10 via Nuitee