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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located at Brindley Place near Broad Street, Hilton Garden Inn Birmingham is the prime choice for visitors to ICC, Symphony Hall, and Utilita Arena. Just a short stroll away from Bullring and Mailbox shopping centers, the hotel offers easy access to the city's attractions.
Modern Comforts
Featuring stylish rooms with floor-to-ceiling windows, comfort cooling, and in-room safes, the hotel ensures a comfortable stay. Enjoy complimentary WiFi, 42-inch flat-screen TVs, and access to the fitness room during your visit.
Dining and Events
Indulge in diverse dining options at Recess and savor international cuisines. The hotel also caters to events with versatile meeting spaces for up to 120 guests, equipped with the latest technology and services.
Ready to experience luxury and convenience in Birmingham? Book your stay at Hilton Garden Inn now!
Please note that the card used to make the booking must be presented at check-in. Bookings made with invalid card details will not be accepted.
When booking 8 rooms or more, difference policies and additional supplements will apply.
Please note, during the festive season, there maybe limited or no availability to dine in the Recess restaurant. Room service is provided between 17:00 and 22:00.
Parking on-site is from £24 per day, the charges may vary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 24 per day.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Nice location
N/a
No air conditioning. Wasn’t told on arrival. Room was 32 degrees
This was our second stay at the hilton garden inn and again it was fantastic
Clean and looked posh
Rooms were lovely and cool in the hot weather
Staff were fantastic especially Connor who served us in the restaurant, nothing was out of his way and even bought us more napkins without having to ask and clearly cares about his work and is an asset to the hotel
Some food/drink items were a little pricey but the food was absolutely beautiful so it was worth it
Everything was lovely
Nothing room was lovely and staff were very attentive
Air conditioning faulty....
The cleaningness and the location.
The restaurant was nice.
It was really hot and the aircon was hardly working, after an hour of arrival, it was still quite hot and the room had direct sunlight. I went down stairs to ask for help and one of the receptionists as like “so what do you want? a fan?”
quite unprofessional and I had to ask to change to a room that is not facing the sun. did not feel welcomed.
The initial welcome started the stay off on the right foot. From there onwards everything was perfect. We have stayed at the hotel before and we certainly will again - I have also recommended the hotel to friends who loved it too!
Nothing that I can think of
Perfect location for Arena. Friendly and attentive staff.
Nothing.
Close to the utilita arena so worth staying there.
Service,cleanliness, staff, rooms,locality, breakfast
I felt some brighter lighting in the rooms could be brighter..ie ceiling lighting
The hotel was very neat and the food was lovely especially the introduction of the omelette station near us .
Loved the comfort, room size, location, and staff. It was even right outside of a tram stop from the train station. It’s within walking distance to all the great things in Birmingham.
Nothing other than breakfast wasn’t included with the room. It was a very good breakfast though.
Great hotel, staff was lovely. Room was very clean, had waters in the fridge. Close to the Birmingham arena if you’re attending a concert or event.
Booked an overnight stay Genting Hotel as we were seeing a group at BP Pulse Live. The hotel was lovely. Our room was really nice. Everything was beautifulty clean. Nice fluffy white towels, hairdryer, ironing board and iron, tea, coffee, hot chocolate etc. Staff were lovely and added bonus of 90 mins free in the spa. Small pool, jacuzzi, steam room and you can book beautician and treatments. Breakfast was in the Skye Bar with views over the lake.
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