Hilton Garden Inn Birmingham Brindley Place

Hotels
Hilton Garden Inn
8.3 (5507 reviews)
1 Brunswick Square, Brindleyplace , Birmingham , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Dirty toilet on arrival
Noisy room

Categories

Cleanliness
7.76
Room was cold and the toilet was dirty on arrival.
Service
9.23
Staff were super helpful and very welcoming.
Location
9.27
Perfect location near the centre, not too crowded.
Room Quality
7.22
Small and noisy room, not meeting 4-star expectations.
Amenities
8.25
Standard amenities provided; the heating system was slow.
Value for Money
7.71
Not really worth the money paid, especially for the birthday treat.
Food and Beverage
8.26
Breakfast was lovely, but some issues with service.
Overall Experience
8.73
Enjoyed stay despite some issues; would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

Convenient Location
Located at Brindley Place near Broad Street, Hilton Garden Inn Birmingham is the prime choice for visitors to ICC, Symphony Hall, and Utilita Arena. Just a short stroll away from Bullring and Mailbox shopping centers, the hotel offers easy access to the city's attractions.

Modern Comforts
Featuring stylish rooms with floor-to-ceiling windows, comfort cooling, and in-room safes, the hotel ensures a comfortable stay. Enjoy complimentary WiFi, 42-inch flat-screen TVs, and access to the fitness room during your visit.

Dining and Events
Indulge in diverse dining options at Recess and savor international cuisines. The hotel also caters to events with versatile meeting spaces for up to 120 guests, equipped with the latest technology and services.

Ready to experience luxury and convenience in Birmingham? Book your stay at Hilton Garden Inn now!

Important information:

Please note that the card used to make the booking must be presented at check-in. Bookings made with invalid card details will not be accepted.

When booking 8 rooms or more, difference policies and additional supplements will apply.

Please note, during the festive season, there maybe limited or no availability to dine in the Recess restaurant. Room service is provided between 17:00 and 22:00.

Parking on-site is from £24 per day, the charges may vary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5507 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.73
S
Sue couple gb
6
Pros:

Breakfast not great. All the usual choices but not great cooking. Hard stale pastries.

Cons:

Pillows were too soft,

2026-02-14 via Nuitee
I
Isaac couple gb
10
2026-02-13 via Nuitee
J
Joanne family_with_children gb
10
Good
Pros:

Good

2026-02-13 via Nuitee
T
Tracey couple gb
10
2026-02-13 via Nuitee
M
Marie couple gb
10
2026-02-13 via Nuitee
R
Rita solo_traveller gb
9
relaxing
Pros:

Perfect for the ICC and the staff were really helpful and happy. Great that the taxis are right outside too

Cons:

Not your fault :) but fire alarm at 10pm

2026-02-12 via Nuitee
J
jon couple gb
8
Pros:

Location

Cons:

Small beds

2026-02-12 via Nuitee
E
Ed solo_traveller gb
10
2026-02-12 via Nuitee
H
Harper couple gb
9
2026-02-11 via Nuitee
C
Chloe couple gb
10
2026-02-10 via Nuitee
P
Panda Patton extended_group gb
8
2026-02-10 via Nuitee
E
Emma couple gb
8
2026-02-09 via Nuitee
A
Alex solo_traveller gb
10
2026-02-08 via Nuitee
E
emma family_with_children gb
10
Excellent value for money, clean and comfortable
Pros:

Location is great !
Clean warm and comfortable

Cons:

N/a

2026-01-31 via Nuitee
J
Jenny extended_group gb
9
Very good, I would recommend this hotel.
Pros:

The room was spacious, beds were comfortable, very clean.
Convenient for the Utilitarian Arena

2026-01-31 via Nuitee
G
Gwenan couple gb
9
2026-01-31 via Nuitee
J
Jay couple gb
10
2026-01-31 via Nuitee
Z
Zoe family_with_children gb
6
Good location, reasonably clean and comfortable, nice- but so badly organised and run by management.
Pros:

Good breakfast.

Cons:

Could not check in at 3pm as rooms were not ready. Hanging about for 40mins.
Ridiculous bar - so slow on tills!
Lifts out of action next morning so could not get to my room - and toilets were closed for cleaning as well! More hanging about!

2026-01-30 via Nuitee
L
Lauren family_with_children gb
9
2026-01-30 via Nuitee
A
Angie couple gb
9
Nice room
Pros:

Tom at the front desk is one the nicest people I have yet to meet. He was so professional and helpful. Nothing was too much trouble.

Cons:

Car parking information to be a bit clearer

2026-01-29 via Nuitee