Hilton Garden Inn Bristol City Centre

Hotels
Hilton Garden Inn
8.4 (4147 reviews)
Temple Way , Bristol , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Staff disorganization
Missing amenities
High breakfast prices

Categories

Cleanliness
8.21
Clean and comfortable, nice room and bathroom. Foyer and lifts nice way to accessible.
Service
8.88
Staff were helpful and friendly, with several positive mentions throughout the reviews.
Location
8.72
Good location central to many attractions, but some comments about blandness.
Room Quality
8.67
Spacious, clean and comfortable rooms with good quality bedding.
Amenities
8.2
Basic TV choices and some concerns regarding the amenities offered in the room.
Value for Money
8.16
Good value but some guests noted that certain items were overpriced.
Food and Beverage
7.71
Breakfast had good offerings but some items were lacking in quality.
Overall Experience
8.68
Overall, guests enjoyed their stay, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:58

Property Description

Modern Amenities and Comfort
Enjoy a stay at Hilton Garden Inn Bristol City Centre with modern gym facilities, free WiFi, and 42-inch flat-screen TVs in every room. Relax in stylish rooms with floor-to-ceiling windows offering park views.

Award-Winning Dining Experience
Indulge in the culinary delights of Recess, the hotel's lounge bar and restaurant serving modern European cuisine. Unwind on the terrace overlooking Temple Gardens for al fresco dining. Wake up to a delicious Continental or Full English breakfast.

Convenient Services and Nearby Attractions
Benefit from printing, photocopying services, and an onsite launderette. Explore Bristol easily, with the hotel located near Bristol Museum and Art Gallery, Broadmead Shopping Centre, bars, and theatres. Book your stay now for a memorable experience!

Important information:

guests wishing to pay cash will be requested for a swipe of a credit or debit card upon arrival.

For advance purchase bookings, the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.

Please note the lead guest must be 18 years and older.

Please note, there are a maximum of 2 adults per room.

Please note, public parking is possible on site and costs GBP 20 per day.

Please note note clear air zone is now enforced in Bristol city center, please check on the government website if your vehicle is chargeable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 4147 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
M
Marjan family_with_children nl
8
2026-04-18 via Nuitee
M
Maria solo_traveller gb
10
2026-04-18 via Nuitee
N
Nicole extended_group gb
8
Pros:

location is great for a night out, whetherspoons just around the corner and is close to the centre. Very tidy and bed was comfy! Staff were great help, very friendly

Cons:

We paid on the day due to some issues so the price was a bit expensive but nothing against them. Would definitely stay again but just book beforehand

2026-04-18 via Nuitee
A
Alvarim couple pt
8
Pros:

The location

Cons:

The room needs to be renewed

2026-04-18 via Nuitee
F
Fay G solo_traveller gb
9
Excellent chain hotel
Pros:

Very clean, good size bed, staff really welcoming

Cons:

Noisy air conditioning unit, that didnt respond to wall controls. Really disrupted my sleep and it wasn't either making the room cool.

2026-04-17 via Nuitee
A
Amelia solo_traveller gb
10
2026-04-17 via Nuitee
S
stephen couple gb
6
OK but needs improving
Pros:

Location

Cons:

Shower didn’t work properly & tv remote was problematic

2026-04-16 via Nuitee
M
Murphy solo_traveller gb
7
Good location, decent hotel minor issues
Pros:

Comfy bed, nice room, nice location. Barman in hotel was lovely.

Cons:

Room smelt of mould and the water pressure on shower was abysmal, it took almost 10 minutes of running the hot water for hot water to come out.

2026-04-16 via Nuitee
P
Phil couple gb
7
2026-04-16 via Nuitee
Z
Zara solo_traveller gb
9
Great location, comfortable and clean, staff friendly and work hard
Pros:

Great room and location.

Cons:

was only allowed 2 bottles of water for a 3 night stay, breakfast was not great

2026-04-15 via Nuitee
N
Noah solo_traveller gb
10
2026-04-15 via Nuitee
L
Leah couple gb
6
2026-04-14 via Nuitee
S
Stephen solo_traveller au
10
Pros:

Great hotel and great service

2026-04-14 via Nuitee
M
Maria couple es
8
Confortable
Pros:

La habitación es grande con una cama súper cómoda

Cons:

La cisterna de los baños (2) no funciona bien

2026-04-14 via Nuitee
B
Buffy couple us
1
No heat in room for two days
Pros:

The location of the property was good, albeit there was some construction in front of the facility during our visit, but that didn’t affect our visit.

Cons:

We informed the staff on the first night there was no heat in our room. They gave us an extra blanket. Day 2, in the evening when we told them, a member of staff came to the room and tried to turn the heat on with no avail. He said unfortunately because they were sold out, we would have to wait until the next day to change rooms. At this point we were told we would be compensated for two nights of no heat. The next day we were moved to a new room but when inquiring about compensation for two days of no heat, we were told management was working on the issue. The next day upon check out, we inquired about compensation from two nights of no heat and the representative told us management would reach out to us. As of this review, it is now one week later and no response from management.

2026-04-14 via Nuitee
A
Alexander couple je
9
An amazing experience
Pros:

Loved the property, its proximity to Bristol city centre and its staff were so helpful and friendly.

Cons:

No EBIs!

2026-04-13 via Nuitee
L
Lauren extended_group gb
8
Great central stay and value for money
Pros:

It was a nice central location, clean and lovely smelling. Staff were accommodating and efficient at check in. As well as answering any questions we had. Black out curtains were a dream.

Cons:

The rooms never seemed to cool. We had the air con on all night and it never seemed to get below 20 degrees. I understand it a part of the space but the bathroom was a little small but functional.

2026-04-13 via Nuitee
A
Andrew couple gb
8
Nice Hotel, not quite a Hilton, and dissapointed to not get Hilton Rewards as I had booked elswhere
Pros:

check-in and efficiency of staff. The location was ideal.

Cons:

The TV did not work, and the solution was to change rooms, but this was when we were just going out for the evening and deparfting the following morning.

2026-04-13 via Nuitee
M
Marie couple gb
9
2026-04-13 via Nuitee
L
Leon couple gb
10
Pros:

Excellent hotel

Cons:

Excellent

2026-04-13 via Nuitee