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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Amenities and Comfort
Enjoy a stay at Hilton Garden Inn Bristol City Centre with modern gym facilities, free WiFi, and 42-inch flat-screen TVs in every room. Relax in stylish rooms with floor-to-ceiling windows offering park views.
Award-Winning Dining Experience
Indulge in the culinary delights of Recess, the hotel's lounge bar and restaurant serving modern European cuisine. Unwind on the terrace overlooking Temple Gardens for al fresco dining. Wake up to a delicious Continental or Full English breakfast.
Convenient Services and Nearby Attractions
Benefit from printing, photocopying services, and an onsite launderette. Explore Bristol easily, with the hotel located near Bristol Museum and Art Gallery, Broadmead Shopping Centre, bars, and theatres. Book your stay now for a memorable experience!
guests wishing to pay cash will be requested for a swipe of a credit or debit card upon arrival.
For advance purchase bookings, the same payment card used to make the booking must be presented upon check-in at the hotel.
Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.
Please note the lead guest must be 18 years and older.
Please note, there are a maximum of 2 adults per room.
Please note, public parking is possible on site and costs GBP 20 per day.
Please note note clear air zone is now enforced in Bristol city center, please check on the government website if your vehicle is chargeable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
Lovely clean hotel with pleasant staff and a great location
Happy Staffa day nice food
Difficulty’s locating car park entrance and small bathroom
Very welcoming and interested in giving you a relaxing experience.
The evening meal in the restaurant was not good. Choice was limited, presentation was poor and I did not think good value for the money.
Me gustó lo cerca que estaba de la estación.
No nos prepararon la habitación, ni baño ni cambio de toallas y tuvimos que ir a recepción. Al enviar un mensaje si había posibilidad de hacer el check out más tarde no nos contestaron. El baño es muy estrecho, te dabas con la puerta si estabas sentado en el WC.
While the location and some practical aspects are strong, significant comfort issues and noise problems noticeably reduced the overall experience, especially considering the hotel’s solid rating. Self check‑in worked very well and made arrival quick and straightforward. The hotel is conveniently located close to Bristol Temple Meads train station, which is especially practical for travelers arriving by train. The room offered plenty of useful furniture, including a proper closet, drawers and a chair, making it comfortable for a short stay. It is also positive that this property has completed “Travel Proud” training. Additionally, there is a bus stop directly in front of the hotel entrance with a direct connection to the train station, although it was unfortunate that the receptionist was not aware of this useful option.
It is difficult to understand why the hotel provides large 443 mL bottle of shampoo, 443 mL bottle of conditioner, 443 mL bottle of shower gel, 443 mL bottle of hand wash and 443 mL bottle of body lotion free of charge, yet does not provide potable drinking water in the room. Fresh water is available only in the gym, which requires going downstairs and having a suitable container, something that feels unacceptable in 21st‑century England. There was a very strong smell of bleach throughout the entire stay, to the point where it caused physical discomfort and breathing irritation after just one night. The smell was so intense it felt as if extreme cleaning had taken place shortly before arrival. The room was also equipped with a basic television offering only terrestrial channels, rather than a smart TV, which feels outdated for this category of hotel.
Noise was another issue. Loud music could be heard in the hallway, despite previous guest complaints and management promises that this problem would be resolved. Housekeeping staff were also noticeably noisy. Finally, breakfast is served only until 10:00 a.m., which feels restrictive, particularly for guests traveling for leisure.
The hotel was very neat, tidy and clean throughout and staff kind and welcoming. Comfortable night sleep, although I was a bit warm, but handily did have opening windows in our room rather than just air con - fresh air always a preference.
Great hotel, very comfortable bed and very close to city. Would definitely return again.
Nothing
Lovely quiet room overlooking the park
Nothing!
Great location, walking distance the station. Room was comfortable, bonus having air con as it was warm in the room. we were on 5th floor and although roadside couldn't hear traffic noise. Breakfast was plentiful, fresh and replenished promptly. Only gripe, coffee machine was a bit of a wait as only one working and took a while to pour request. All staff in bar and restaurant, helpful and welcoming. Equally reception staff friendly and helpful. Also useful to have an umbrella lending machine in the foyer as it was very wet on a few occasions! Didn't use gym facilities so can't comment however we walked everywhere as easy to get to main attractions from hotel. Bus stop outside hotel front door, the number 8 goes to Clifton Village from there.
Nothing to add here. All was to our satisfaction.
We always stay here when in Bristol. It is excellent value for money in a great central location and, of course, is immediately opposite a quiet little park containing the old Templar Church. The staff are consistently helpful. It is less than five minutes walk from Temple Meads railway station and within easy reach of numerous pubs, restaurants etc.
Nothing not to like.
Staff very friendly and couldn't do enough . Breakfast was excellent and hotel quiet. Map given to find way around and bus stop straight outside Hotel which we used to get further .
We had a lovely room with a view of the park. Beds were super comfy and shower pressure was superb.The restaurant and bar staff provided excellent service. A very quiet hotel for its location.
There were a few small chips in the shower tray which were discoloured which made it look a little dirty at first glance.
Parking was expensive.
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