SureStay Plus Hotel by Best Western Auburn

Hotels
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SureStay Plus Hotel by Best Western
8.8 (424 reviews)
225 Touring Drive , Auburn , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great staff
Comfortable beds
Good breakfast selection
Convenient location
Cons:
Some cleanliness issues
Certain amenities lacking
Room could have been tidier

Categories

Cleanliness
8.7
Some issues mentioned regarding cleanliness, but overall considered standard for this hotel tier.
Service
9.2
Friendly and attentive service throughout the stay.
Location
9.2
Conveniently located near amenities and main roads.
Room Quality
8.7
Rooms were comfortable but some mixed reviews on specific amenities.
Amenities
8.2
Basic amenities provided, with some minor shortcomings highlighted.
Value for Money
8.7
Affordable rate for the level of service and comfort provided.
Food and Beverage
8.7
Breakfast was better than average with a decent selection.
Overall Experience
9
Overall experience was very positive, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:36

Property Description

Victorian Themed Boutique Inn with Modern Amenities

Luxurious Rooms and Relaxing Facilities
Indulge in the charm of Victorian décor in our spacious rooms equipped with modern amenities like a coffee maker, ironing facilities, and free WiFi. Enjoy the comfort of air conditioning and hand-made soaps in your private bathroom for a truly relaxing stay.

Delightful Dining Experience and Cozy Ambiance
Start your day with a delicious full buffet breakfast and end it on a sweet note with fresh cookies and milk in the evening. Unwind by the fire in our inviting lobby or enjoy the fresh air on the screened-in porch for a cozy and memorable stay.

Convenient Location for Exploring
With Downtown and the Auburn-Cord-Duesenberg Museum just a short drive away, and attractions like the Auburn Conference Center within walking distance, our hotel is the perfect base for your adventures. Book now for a delightful stay at SureStay Plus Hotel by Best Western Auburn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 424 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
D
David • family_with_children • us
7
Pros:

It was easy to find and comfortable.
A decent, safe place to sleep.

Cons:

The breakfast was ok but not great.
It had a weird after taste.

2026-04-09 • via Nuitee
K
Katie • family_with_children • us
10
2026-04-08 • via Nuitee
J
Jaelynn • couple • us
4
Cons:

I came in from out of town early and I booked my reservation from 13th-15th well I had asked if I could check in early because I didn’t know i couldn’t check in til 3pm and it was going on 1am and I’m pregnant, the nice girl said yes but failed to mention since I checked in early I had to check out a day early and left me having to check out the 14th instead of the 15th so I had to leave with nowhere to go on the 14th because of it.

2026-03-30 • via Nuitee
L
Leticia • couple • us
10
2026-03-28 • via Nuitee
B
Bethany • solo_traveller • us
10
It was wonderful!
Pros:

I love how clean it is!

Cons:

Nothing

2026-03-27 • via Nuitee
D
David • solo_traveller • us
8
2026-03-23 • via Nuitee
M
Mark • extended_group • us
6
Not quite what I expected.
Pros:

The bed was comfortable and the main areas were well renovated. I like the vintage car theme in accordance with the area. The staff were very friendly and helpful. The breakfast was adequate to start your day.

Cons:

From the outside the property looked quite run down, especially the entrance, and the surrounding area didn’t present very nicely. It’s situated near the Walmart parking lot and behind several other shops that had a lot of debris outside. The small drive into the property had several very large holes in the road. The room walls were quite grubby and the biggest let down was the bathroom, I was quite shocked that this was rated 3 star.

2026-03-22 • via Nuitee
S
Scattergood • family_with_children • us
8
2026-03-22 • via Nuitee
K
Knebel • solo_traveller • us
10
Very comfortable and the homemade cookies at days end was a very nice gesture.
Pros:

It is beautiful inside. Great Breakfast and even has a very nice little laundry room and BRANDI the Manager is great. Very, Very clean. Just beautiful.

Cons:

Not one thing

2026-03-17 • via Nuitee
B
Budders • family_with_children • us
8
2026-03-16 • via Nuitee
S
Santos • couple • us
8
We had a nice stay
Pros:

We chose to spend a night while visiting garret an the hotel was pretty nice. The staff was friendly. Breakfast was good. Bedroom was nice and clean. I would stay at it again

2026-03-16 • via Nuitee
M
Michelle • couple • us
6
Not our first choice for a return visit.
Pros:

Had some interesting history.

Cons:

It was ok. Older place. Pretty dark and gloomy, but for some all the dark woodwork wouldn’t be a negative. People smoking on porch so sitting out there not an option for us.

2026-03-14 • via Nuitee
D
Dennis • family_with_children • us
9
Great value
Pros:

The room was spacious, liked the fridge and microwave availability. Overall, good value.

Cons:

Road noise. Need bigger shampoo/conditioner bottles 😉. If I stay 2 days, I will need more. Breakfast was good, but gravy wasn't hot enough.

2026-03-11 • via Nuitee
Y
Yasuyoshi • solo_traveller • us
8
2026-03-11 • via Nuitee
D
Donna • couple • us
10
Located right off of the interstate,easy in and out lots of eateries around
Pros:

Old time feel,loved the decor of the lobby.

Cons:

Breakfast bar could have been better.

2026-03-09 • via Nuitee
G
gabriel • solo_traveller • us
4
2026-03-07 • via Nuitee
M
Morgan • family_with_children • us
8
2026-03-02 • via Nuitee
J
Jodi • couple • us
10
Will stay again, very nice!
Pros:

Loved the theme of the hotel, clean and beds were comfortable, awesome staff!

Cons:

Nothing bad except it was cold, which has nothing to do with this review.

2026-02-27 • via Nuitee
G
gabriel • solo_traveller • us
9
2026-02-26 • via Nuitee
S
Scott • extended_group • us
7
2026-02-24 • via Nuitee