Holiday Inn Reynosa Industrial Poniente by IHG

Hotels
•
IHG
8.4 (76 reviews)
Parque Industrial Villa Florida, Reynosa, TAMPS, 88780 , Reynosa , MX
52-899-9090170

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Cons:
Service recovery was slow
Multiple maintenance issues in room
Staff disrupted sleep

Categories

Cleanliness
1
Not all lights working in room indicating maintenance issues, which affects perception of cleanliness.
Service
1
Service recovery was slow as it took multiple calls to receive an iron.
Location
1
No specific mention of location; assumed average.
Room Quality
1
Issues with lights and being woken up by staff indicate poor room quality.
Amenities
1
No amenities mentioned, unable to assess.
Value for Money
1
No specific mention of value for money; assumed average.
Food and Beverage
1
No mention of food and beverage; assumed standard.
Overall Experience
1
Overall experience was negatively impacted by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:08

Property Description

Exciting Amenities - Enjoy the outdoor pool, fitness center, and complimentary wireless internet access during your stay.

Delicious Dining Options - Indulge in a meal at the hotel restaurant or unwind with room service availability. Don't forget to visit the bar/lounge for your favorite drink.

Convenient Services - Benefit from features like a 24-hour business center, dry cleaning services, and a complimentary airport shuttle. The well-equipped meeting rooms are perfect for events.

Book your stay at Holiday Inn Reynosa Industrial Poniente now and experience all these fantastic amenities in the heart of Reynosa!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rodolfo
4
Pros:

I had to call 3 times asking for an iron, they deliver like 40 minutes. Not all lights working on room 1114..they knock the door asking if we had laundry and wake me up

2025-06-30 • via Nuitee
E
Esteban • family
10
Pros:

Very clean

2025-06-20 • via Nuitee
A
Anthony
8
Pros:

It’s been renovated from last stay, the hotel is way better now

2025-06-06 • via Nuitee
A
Alfredo • partner
10
Pros:

Un excelente hotel en todos los aspectos, dan ganas de regresar aqui.

2025-05-31 • via Nuitee
J
Juan • family_with_children
10
Pros:

Clean hotel. Treated great. And it had a great restaurant/bar attached to it

2025-05-22 • via Nuitee
J
Juan • family_with_children
10
Pros:

The restaurant/bar inside the hotel had amazing service and held high quality service. Thank you staff. Will be sure to come back and visit.

2025-05-19 • via Nuitee
J
José Roberto • partner
10
Pros:

Buena ubicación

2025-05-17 • via Nuitee
P
paola
10
Pros:

Todo excelente

2025-05-06 • via Nuitee
P
Patricio
10
Pros:

a

2025-05-04 • via Nuitee
M
Manuel • family
10
Pros:

Gran hotel
Buena atención
Comodidad

2025-04-17 • via Nuitee
E
Esteban
10
Pros:

Good quality and great staff

2025-02-06 • via Nuitee
M
mark • family_with_children
4
Pros:

The staff would leave the front desk alone for hours at a time. Who knows what they were doing but no one was there for hours.

2025-02-04 • via Nuitee
M
mark • family_with_children
2
Pros:

Some big wig government officials were staying there during our stay. Guys with firearms in the lobby and hallways. Not comfortable at all.

2025-02-04 • via Nuitee
J
JORGE
10
Pros:

Magnifica opción para hospedaje por motivo de negocios en Reynosa

2025-01-18 • via Nuitee
R
ROBERTO MARTINEZ
8
Olor desagradable
Pros:

Bien en general, pero en el piso donde me dieron la habitación al llegar había un olor fétido como a aguas de drenaje

2025-01-16 • via Nuitee
A
Arlene
10
A quick trip to Reynosa, Mx
Pros:

Nice and clean place, they are remodeling the hotel, therefore it was noisy in the morning. Other than that, very pleasant.
The breakfast buffet was excellent. Excellent service, the staff went out of their way to be extremely helpful.
Unfortunately the water in the shower did not have enough pressure.

2024-11-11 • via Nuitee
C
Claudia
10
Pros:

Muy amable el staff

2024-04-23 • via Nuitee
E
Eneyra • partner
10
Pros:

Good place and very comfortable

2024-01-08 • via Nuitee
L
LEOPOLDO
8
Pros:

Good place, great attention, great breakfast buffet, hotel is getting old

2023-09-21 • via Nuitee
H
Heber Ávalos
4
Pros:

Nada

2022-12-21 • via Nuitee