Extended Stay America Suites - Elizabeth - Newark Airport

We was staying at another hotel as we had a event with my company at the airport and we throught we would move to this hotel for 1 night because of the location next to the mall we could do a bit of shopping before we went home first thoughts wasnt great at all, Rooms were really dirty, smelt of dog/cat urine, dirty floors i had throw my socks away, noisey fan in bathroom, found lump of knotted hair in the bath, toilet seat was all loose hallways smelt of weed, no Safe, staff were friendly when u finally found someone,didnt felt safe there at all as there were druggys living in the hotel long term, and standing outside the front entrance smoking weed i did not sleep at all, the hotel said you get free breakfast thinking a full breakfast no a groula bar or a small muffin,i would never stay there again evening if you payed me if my mates that had room each as well which was evening worse then mine

Shuttle service none on Sunday
Room phone did not work
Water in shower was not hot just warm

Better continental breakfast
Shuttle bus allday
Stay 4 days wish after 2 nites better discount

Better rates Friday- Monday
Full time shuttle
Serving coffee and tea up to 11 am

- Hotel location , did not feel safe travelling, the first day we went, police were doing investigation for some crime happened there recently.
- very bad public transport connectivity if you are going to anywhere
- no grocery stores
- no coffee available in the room
- room were not cleaned properly, dust everywhere, floors were not moped, hairs on the floors and in bathroom
- no shuttle available during weekend, while other hotels in the area provide that. Super inconvenient as we were relying on it for our travels.
- will not come back or recommend to anyone

They told me I could check in early on the phone, then didn’t allow me to. The front desk staff was away from the front desk for a 20 min wait at one point. The room had hair all over it from an animal or something.

We had booked 3 rooms. When we reached after a long flight at around 9pm, we were told that one of the room has been given to some one else since we did not paid in advance. We then contacted Booking.com customer services who then advised us to book at another nearby hotel. The hotel is a run down dump, with smell of marijuana coming from carpets in the corridors. There is no breakfast at the hotel except for coffee. Do not get drawn in with the cheap price and location on the map. Its best to AVOID this hotel or face disappointment at your risk.

Think i got a bad stove only 1 coil was working
Other than that everything else was on point 💯

We were greeted by a woman who was clearly an addict and high on something. 5 min later police arrived responding to a 911 call. We didn’t feel comfortable staying so we cancelled

Olyan alakok voltak a szálláson hogy konkrétan féltünk. A reggeli nem értelmezhető reggeliként, bár tény hogy csak grab and go reggelinek is írja, kávéból és muffiból állt. A szobában a konyha részen nincs se tányér se pohár se semmi.

Everything

When I first arrived my room wasn’t completely cleaned. The floor had crumbs on it, the bed sheets were dirty, and when I first opened the door bugs were running all over the floor. My son opened the draw on the desk and it was dirty used napkins in it. I had to go to the store and buy my own cleaning products to clean before I let my kids sit down to eat when we first got there. Then, you have to ask for clean towels and wash cloths everyday. I didn’t like that you have to take the trash out yourself then go ask for new trash bags. They don’t have someone to come clean the rooms daily. Everything that you need you have to go back and forth to the front desk the entire time during your stay. Some of the ladies were extremely nice at the front desk. The overnight lady was so rude. My family and I came in late we needed fresh towels and she told me that I needed to bring the dirty ones down in order to get new ones. The entire 3 days I was there no one informed me of that policy.