Hotel Bristol

Hotels
8.2 (2097 reviews)
Calle Plaza Necaxa 17 , Mexico City , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness and organization
Cons:
Uncomfortable beds
Poor cleanliness in common areas
Issues with amenities

Categories

Cleanliness
7.7
Not very clean, with mentions of stained sheets and dirty bathrooms.
Service
8.7
Staff were kind during check out and generally attentive.
Location
9.2
Excellent location with easy access to key attractions.
Room Quality
7.2
Rooms were described as old, with uncomfortable beds.
Amenities
7.2
Issues with air conditioning and limited internet, but basic needs met.
Value for Money
8.2
Good location and conditions for the price.
Food and Beverage
8.7
Good food at the restaurant and positive reviews on meals.
Overall Experience
8.7
Generally positive with significant strengths in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:53

Property Description

Convenient Location
Hotel Bristol, located in Mexico City, offers free WiFi and an on-site restaurant, Rio 17, serving breakfast, lunch, and dinner. The iconic Monument to the Revolution is just a stone's throw away, making it a prime choice for travelers wanting to explore the city's landmarks.

Comfortable Accommodations
Each air-conditioned room at Hotel Bristol features essential amenities such as cable TV, telephone, and ironing facilities. Guests can also make use of the desk, private bathroom with a hairdryer, ensuring a comfortable stay.

Modern Facilities
Guests can take advantage of the hotel's fitness center and business center during their stay. The on-site bar provides a perfect setting to unwind after a busy day of sightseeing. With a 24-hour front desk, tour desk, and complimentary parking, convenience is key at Hotel Bristol.

Book your stay at Hotel Bristol now to experience comfort and convenience in Mexico City.

Important information:

Parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 2097 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
V
Victor Hugo extended_group mx
9
Pros:

La habitación estaba muy limpia, y la ubicación es excelente.

Cons:

El elevador fallaba, tuvimos que usar las escaleras de emergencia.

2026-07-04 via Nuitee
S
Sandoval family_with_children mx
8
2026-07-03 via Nuitee
A
Angel Francisco couple mx
9
2026-07-03 via Nuitee
J
Javier solo_traveller mx
3
Pros:

La ubicación

Cons:

Pésima actitud del señor en recepción, me dieron otra habitación de la que yo había reservado, el hotel no contaba con estacionamiento, según que estaba lleno, solicité factura y no me mandaron nada

2026-07-02 via Nuitee
R
Rieke solo_traveller de
8
Ich habe mich im Hotel Bristol rundum wohlgefühlt. Das gesamte Personal war ausgesprochen freundlich, herzlich und jeder
Pros:

Sehr nettes Personal, und komfortabel

Cons:

Das Zimmer roch etwas modrig, aber mittlerweile bin ich das aus sovielen Häusern in Mexiko gewohnt, Von daher weiß ich nicht ob das ein Problem ist was man hier nicht so einfach beheben kann.
Und der Fahrstuhl hat in meiner Zeit echt einige Technische Probleme gemacht. Man blieb öfters in einem Stock stecken bis man penetrant genug auf die Knöpfe drückte, die Türen gingen unheimlich langsam zu.

2026-07-01 via Nuitee
N
Nallecuevas solo_traveller mx
8
Cons:

Tuvo mucho detalle un elevador tuvimos que usar muy consecutivamente las escaleras para bajar el elevador no siempre quería bajar

2026-06-29 via Nuitee
G
Gerardo family_with_children mx
9
FUE MUY AGRADABLE
Pros:

MUY BUENA UBICACIÓN, LA HABITACIÓN LIMPIA

Cons:

LA PANTALLA DE TV ES MUY PEQUEÑA

2026-06-29 via Nuitee
A
Andres family_with_children mx
10
Muy buen lugar para quedarse en plan de turismo y trabajo, solo o con familia.
Pros:

La gente del hotel muy agradable y atenta. La zona muy bonita, adecuada para caminar. Muy buena ubicación (a 10 minutos caminando del Ángel).

Cons:

Todo bastante bien. La puerta del cuarto tenía un detalle y costaba un poco abrirla o cerrarla (nada grave).

2026-06-26 via Nuitee
H
Honore Andres couple mx
10
Pros:

El Hotel es muy bueno, está muy bien ubicado.

Cons:

Todo bien, gracias, no hay algo que no haya gustado.

2026-06-24 via Nuitee
N
NayeliLc25 solo_traveller mx
10
2026-06-24 via Nuitee
D
Deborah couple us
8
It was okay, with great staff and very clean..rooms a little outdated with different paint patches.
Pros:

Beds were very hard and uncomfortable. The hotel was a little outdated. Location was great. Wish there were some English channels or even channels to watch the FIFA games in room. Overall nice stay, and staff was excellent!

Cons:

Beds. TV no FIFA games.

2026-06-22 via Nuitee
A
Anibal couple mx
5
Pros:

Ubicación

Cons:

Las habitaciones no estaban limpias

2026-06-22 via Nuitee
A
Antonio solo_traveller mx
7
Alojamiento que podria mejorar mucho
Pros:

Cerca de Reforma

Cons:

Las camas no son tan cómodas y el internet no va nada bien. Podrían modernizar las habitaciones

2026-06-22 via Nuitee
J
Jens solo_traveller de
9
Gut für zwei, drei Übernachtungen
Pros:

Tolle Lage! 5min Fußweg zur Reforma, 20min zum Unabhängigkeitsengel

Cons:

Zimmer war etwas muffig, Fenster konnte nicht geöffnet werden.
Auch etwas wenig/ungünstig platzierte Lichtquellen. Allerdings waren wir ja im Sommer und fast nur zum Schlafen da :-)

2026-06-22 via Nuitee
C
Cecilia family_with_children us
8
BIen, soprendida con el aumento de precios
Pros:

Estoy bien en general

Cons:

Subieron los precios considerablemente

2026-06-22 via Nuitee
K
Karla Mariana solo_traveller mx
10
Pros:

El personal muy amable y las instalaciones muy limpias

2026-06-20 via Nuitee
A
AUREA couple mx
9
2026-06-15 via Nuitee
J
Jeffrey solo_traveller us
7
Good value for short stays and for getting around the city
Pros:

Reasonable price, friendly staff, good food and location

Cons:

Room felt a bit tight

2026-06-12 via Nuitee
E
Esthela D'JANIRA solo_traveller mx
8
2026-06-12 via Nuitee
E
Esthela D'JANIRA solo_traveller mx
8
Pros:

La ubicación

Cons:

El colchón y las toallas de baño, necesitan mejorar

2026-06-12 via Nuitee