Hampton Inn & Suites Birmingham-Pelham - I-65

Hotels
•
Hampton Inn
8.1 (284 reviews)
232 Cahaba Valley Road , Pelham , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (multiple mentions)
Clean and comfortable rooms reported by many
Excellent breakfast with good selection
Convenient location near restaurants and interstate
Quiet property/away from highway noise
Cons:
Serious cleanliness issues reported (mold, hair, leaks)
High pet fees / perceived overcharging for pets
Humidity/musty smells and lack of bathroom fan in some rooms
Poor baggage carts and some maintenance/service inconsistencies
At least one refund/billing issue and occasional front-desk friction

Categories

Cleanliness
6.5
Mixed signals: several guests praised cleanliness, but multiple reports of visible mold, hair in rooms and a leaking sink lowered this score.
Service
9.2
Consistently positive mentions of staff (Brook and others), helpful and accommodating even during system outage; pleasant check-in experiences.
Location
8.8
Frequently noted as convenient to restaurants and the interstate and described as quiet/away from highway noise.
Room Quality
7.6
Many guests liked the rooms and beds, but issues cited include humidity, musty smells, and lack of bathroom fan; some maintenance problems reported.
Amenities
8.3
Breakfast and on-site offerings were praised widely, though baggage carts, shared/limited breakfast appliance layout and absent bathroom fans were drawbacks; pet policy seen as part of amenities negatively.
Value for Money
7.2
Generally acceptable value for many guests, but multiple strong complaints about high pet fees (e.g., $75 for a cat) and at least one refund/billing issue decreased perceived value.
Food and Beverage
9.3
Breakfast repeatedly described as excellent/the best, with good selection and omelet options; a clear strength for the property.
Overall Experience
7.9
Overall positive stays and repeat guests contrasted with some significant negative incidents (mold, cleanliness failures, pet fee disputes), yielding a generally good but mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Scenic Location in Oak Mountain Foothills
Nestled in the picturesque foothills of Oak Mountain, the Hampton Inn & Suites Birmingham-Pelham (I-65) offers a tranquil escape with an outdoor pool for relaxation.

Comfortable Rooms and Luxurious Suites
Indulge in the comfort of well-equipped guest rooms featuring free Wi-Fi, microwave, and refrigerator, while suites boast a minibar and spa bath for a touch of luxury.

Convenient Amenities for a Relaxing Stay
Stay active at the gym and jogging track, take care of business at the on-site business center, and enjoy the convenience of laundry facilities during your stay at Pelham Hampton Inn & Suites Birmingham.

Experience the perfect blend of comfort and convenience at our hotel - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 284 reviews
Cleanliness: 6.5
Service: 9.2
Location: 8.8
Room Quality: 7.6
Amenities: 8.3
Value for Money: 7.2
Food and Beverage: 9.3
Overall Experience: 7.9
L
lisa • couple • us
10
We had an awesome experience at this hotel with Debbie. The room was clean and we were helped quickly with anything we n
Pros:

Debbie was the best! She had the best customer service and was super friendly

Cons:

Nothing

2026-11-07 • via Nuitee
M
Michele • couple • us
10
Brooke checked me in and was very nice. She was easy to talk to and helped me.
Pros:

Clean and room was big

Cons:

N/a

2026-11-03 • via Nuitee
M
Moore • couple • us
10
Great stay!
Pros:

Great staff and very accommodating

Cons:

Clean and well maintained

2026-10-31 • via Nuitee
C
Cannon • family_with_children • us
10
Pros:

Brook took care of me.

Cons:

na

2026-10-27 • via Nuitee
C
Clay • family_with_children • us
8
2026-10-26 • via Nuitee
M
Mary Beth • extended_group • us
10
Pros:

Awesome room!

Cons:

Nothing

2026-10-22 • via Nuitee
C
Crissie • couple • us
10
Pros:

Quiet. Away from interstate

2026-10-22 • via Nuitee
M
Michael • couple • us
9
Pros:

The hotel was very comfortable. It was quiet. Would I recommend it to others? Yes

2026-10-21 • via Nuitee
K
Kelsie • family_with_children • us
10
2026-10-15 • via Nuitee
N
Nancy • couple • us
10
2026-10-12 • via Nuitee
A
Amy • family_with_children • us
3
Definitely not worth the stay.
Pros:

Mold visible on the walls and smell of mold very uncomfortable.

Cons:

Attention to facilities.

2026-10-08 • via Nuitee
J
JAMES • couple • us
9
2026-09-19 • via Nuitee
M
Michelle • extended_group • us
10
We only stayed for one night but the room was nice and clean and the breakfast was excellent
Pros:

Good location and nice rooms

Cons:

Nothing

2026-09-14 • via Nuitee
M
Marjorie • couple • us
8
2026-09-05 • via Nuitee
A
Almond • solo_traveller • us
10
Wonderful stay😀
Pros:

Excellent in every way!

Cons:

I liked all things!

2026-08-25 • via Nuitee
S
Steve • couple • us
7
Good stay and have stayed here before.
Pros:

Convenient, and clean

Cons:

Clean

2026-08-18 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-08-02 • via Nuitee
S
Shannon • solo_traveller • us
10
Pros:

The room was great. They had a great breakfast.
The guy who checked us in was very nice. He was pleasant even in a stressful situation,when we got there the entire system was down. He had to go back to the paper check in.

2026-08-02 • via Nuitee
Y
Yolanda • couple • us
10
I enjoyed my stay
Pros:

What I liked about the property was its convenience to restaurants and the interstate.

Cons:

Every was fine

2026-07-24 • via Nuitee
C
Carol • couple • us
9
We had stayed at a Hampton Inn the night before our stay here and it was nasty! So it was lovely to come into a clean fa
Pros:

It was clean!

Cons:

The dog fees are way too high!

2026-07-17 • via Nuitee