LHotel

Hotels
8.5 (2447 reviews)
262 Saint Jacques Ouest , Montréal , CA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location
Very helpful and friendly staff
Spacious rooms with character
Comfortable beds/luxury sheets
Art-filled, quirky decor
Generally clean and tidy
Good breakfast for some guests
Cons:
Frequent elevator breakdowns
Occasional maintenance/electrical issues in rooms
One report of uncomfortable mattress
Mixed/limited breakfast for some
A few complaints about decor/art being disliked
One report of unfriendly staff and spider webs

Categories

Cleanliness
8.8
Generally described as very clean and tidy in multiple reviews, though one report mentioned spider webs and a less welcoming feel in one stay.
Service
9.7
Staff repeatedly praised as gracious, helpful and fantastic; guests frequently called out friendly, helpful service and bag storage assistance.
Location
9.7
Consistently praised as excellent and central (near Victoria Square metro, walkable to Old Montreal and downtown), a major positive across reviews.
Room Quality
8.2
Rooms described as spacious, elegant, with great beds and old-world character; some issues noted (one uncomfortable mattress report, awkward electrical outlet placement, shower/head placement).
Amenities
7
Elevator reliability is a recurring negative (multiple reports of the elevator breaking down), which lowers the amenities score despite a fun bar/quirky public spaces.
Value for Money
8.5
Not explicitly discussed in most reviews; overall positive experience, so assigned the target overall rating as a neutral baseline.
Food and Beverage
8
Breakfast received mixed but generally positive notes (some called it perfect or lovely; others said it was minimal—croissant and coffee only).
Overall Experience
8.1
Overall stays described as enjoyable, charming, and fun with outstanding staff and character, though repeated facility issues (elevator, occasional maintenance) temper the perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:36

Property Description

Historic Charm and Modern Comforts

Elegant Rooms and Amenities
Step into a room at LHotel and immerse yourself in luxury with large windows, antique furniture, and modern conveniences like cable TV and a work desk.

Convenience and Leisure
Indulge in a delicious breakfast each morning and unwind at the on-site lounge and bar offering a variety of beverages. Take advantage of the business and fitness centers, as well as concierge services and valet parking for a seamless stay.

Book your stay at LHotel in Old Montréal today to experience a perfect blend of historic charm and modern comforts.

Important information:

Please note, a pre-authorization will be held on the client’s credit or debit card the evening before their arrival date. The pre-authorized amount is equal to the total amount plus taxes and an additional CAD 50 per night to cover any incidentals. The release of the pre-authorization will depends on the card type.

If guests choose to pay the balance with another credit card or method of payment, the pre-authorization will be canceled. Please note this could take a few working days to be cleared from the account.

For any individual or group reservation exceeding 10 consecutive nights, different policies and additional supplements may apply.

When booking for more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Guest Reviews

8.5
Based on 2447 reviews
Cleanliness: 8.8
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.1
M
Michele • couple • ca
9
Pros:

Art work. Large rooms.

2026-10-24 • via Nuitee
K
Kim • solo_traveller • us
8
Excellent location and ambiance
Pros:

NIce and comfortable. The art work was great, however, the hotel needs to do a one pager to help guests learn about the art (or at least what artworks are displayed!). The breakfast croissants were very nice...odd there was such a mediocre jam or peanut butter? Coffee okay. Proximity to various parts of Old Town superb.

Cons:

See above

2026-10-23 • via Nuitee
D
Denise • couple • ca
10
2026-10-21 • via Nuitee
C
Carol • couple • us
7
Campy retro hotel
Pros:

Great location in Old town, minutes from Notre Dame Basilica and blocks away from St Paul Street. Great eclectic hotel with wonderful art from the 60's and 70's. Rooms were spacious and furnished in old French antique style. Breakfast was served every morning consisting of coffee, juice, and croissants.

Cons:

The check in process was awful. We arrived early one morning. We were told to come back at 1:00, then 2:00, the 3:00, then 3:30. Meanwhile other guest were arriving for the same kind of room and being checked in immediately. The staff was surly and unapologetic about the delays. If the staff had been friendly and customer focused, the rating would have been excellent.

2026-10-21 • via Nuitee
E
ERIC • family_with_children • fr
9
je recommande vivement !!!
Pros:

L'hôtel est bien situé et facile d'accès en voiture. Il est magnifiquement décoré avec semble-t-il des œuvres originales, ce qui est assez exceptionnel !!!!
La chambre était spacieuse et très propre et le personnel à l'écoute

Cons:

le choix des vins proposés au bar

2026-10-21 • via Nuitee
R
Ramon Rebel • couple • us
10
2026-10-18 • via Nuitee
S
Susan • extended_group • us
5
Disappointed
Pros:

Location, size of room, cleaning staff did a really good job and were friendly

Cons:

Very run down lobby, entrance.. poor room lighting , bed way too soft.

2026-10-18 • via Nuitee
V
Victoria • couple • ca
8
Pros:

Расположение, дизайн, удобства, персонал, бесплатный завтрак

Cons:

Я делала запрос на смену перьевых подушек и одеял. Мой запрос не был выполнен.
Wi-Fi в номере был плохим

2026-10-17 • via Nuitee
D
David • couple • gb
8
2026-10-16 • via Nuitee
J
Joseph • couple • us
10
Fantastic stay. Exceeded expectations. Clean, unique, quirky, close to everything I needed
Pros:

Location. Art. Boutique

Cons:

I liked everything

2026-10-16 • via Nuitee
J
Jill • couple • us
9
Would stay there again!
Pros:

Location was great. Rooms were big, comfortable and clean. Staff were tremendous, friendly and so helpful.

2026-10-15 • via Nuitee
T
Thomas • family_with_children • us
10
2026-10-15 • via Nuitee
S
Shayna • couple • us
4
Wouldn’t stay here again
Pros:

It was artful, fun and pretty

Cons:

Thin walls, no bath mat, spoiled Prosecco, unhelpful staff, windows that don’t open, no fan in room, housekeeping who sings and shouts back and forth to each other in early hours

2026-10-13 • via Nuitee
O
Oliver • extended_group • de
9
Ein charmantes Kunsthotel in bester Lage, ideal für einen Kongressaufenthalt in Montreal.
Pros:

Ein schönes historisches Haus mitten in der Altstadt mit geschmackvoller Ausstattung und einer bemerkenswerten Kunstsammlung, die dem Hotel viel Charakter gibt. Mein Zimmer war groß und sehr komfortabel, das Personal freundlich und hilfsbereit, und das inkludierte Continental Breakfast war ein angenehmer Start in den Tag. Der Alte Hafen und die Altstadt sind bequem zu Fuß zu erreichen.

Cons:

Eigentlich nichts Wesentliches. Kleinigkeiten fallen bei einem so stimmigen Gesamteindruck kaum ins Gewicht. Leicht abgewohnt vielleicht. Aber heh, das ist der französische Charme!

2026-10-13 • via Nuitee
B
Barbara • couple • us
8
Delightful!
Pros:

Breakfast rolls were great. Size of room and bed comfort very good. Location was great and staff very helpful!

Cons:

Lighting in room could have been better. Need more outlets to plug in and charge all of todays electronics.

2026-10-12 • via Nuitee
Y
Yvan • solo_traveller • fr
9
Découverte du vieux Montréal â partir d'un superbe spot
Pros:

Emplacement idéal pour découvrir le vieux Montréal. Chambres spatieuse, bien équipée.Personel très agreable.
Ambiance de l'hôtel très sympa, atmosphère très décontractée et originale
avec une déco sympa.

Cons:

Éviter chambre rdc sur cour , vue pas terrible

2026-10-12 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-10-12 • via Nuitee
C
chris • couple • ca
9
Very comfortable place to stay
Pros:

Location

Cons:

The included breakfast could be improved. Coffee was bland and pastry selection was limited.

2026-10-12 • via Nuitee
D
devdutt • couple • us
9
i will stay here the next time i’m in Montreal
Pros:

clean, spacious, quirky, modern meets traditional, the art

Cons:

the coffee wasn’t great, the breakfast could have more variety and be healthful. but with all the eateries around and for the cost, it was fune

2026-10-12 • via Nuitee
J
Judith • solo_traveller • us
8
We were sightseeing. This is a good location and very comfortable.
Pros:

The ART! The morning coffee and croissants.

2026-10-10 • via Nuitee