Holiday Inn Express Hotel & Suites Olive Branch by IHG

Hotels
•
Holiday Inn Express
7.9 (231 reviews)
8900 Expressway Drive , Olive Branch , US
+1 662-893-8700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Complimentary breakfast (highly praised)
Comfortable beds (reported by some guests)
Outdoor pool
Accommodating check-in (service dog friendly)
Cons:
Inconsistent cleanliness (unclean bathroom, rust, loose tiles, dust)
Room maintenance issues (sagging mattress, noisy/leaking refrigerator, AC noise)
Inter-room noise (guests stomping above)
Spotty in-room Wi‑Fi

Categories

Cleanliness
6.6
Mixed reports: several guests called the property clean and welcoming, but others reported an unclean bathroom, rust in the tub, loose tiles around the fridge, and dust — indicating inconsistent housekeeping and maintenance issues.
Service
9.4
Consistently praised: staff described as exceptionally friendly, courteous, professional and accommodating; easy and pleasant check-in experiences and special accommodation for a service dog.
Location
7.9
Standard quality for this hotel tier.
Room Quality
6.5
Several problems reported: sagging/old mattress, noisy AC and refrigerator (including a leaking unit), room smells and ceiling noise from guests above — though some mentioned comfortable beds, overall room maintenance is an issue.
Amenities
8
Positive amenities like an outdoor pool and complimentary breakfast noted; however, in-room Wi‑Fi was reported as spotty at times.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
9.2
Strong positive sentiment: complimentary breakfast repeatedly praised (cinnamon rolls highlighted), and fresh ground coffee appreciated.
Overall Experience
7.7
Generally positive guest experiences and multiple recommendations for repeat stays, but tempered by notable maintenance and cleanliness issues that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a short drive from central Memphis, Tennessee, the Holiday Inn Express Hotel & Suites in Olive Branch, Mississippi offers easy access to city attractions while providing a peaceful retreat.

Modern Amenities
Enjoy complimentary high-speed internet, a microwave, and a mini-refrigerator in every guestroom. Start your day with a free hot breakfast featuring a variety of nutritious options. Unwind by the outdoor pool or stay active at the on-site fitness centre.

Nearby Attractions
Explore the vibrant music scene and dining options on Beale Street, or visit iconic landmarks like Graceland and the Memphis Zoo, all just a quick drive away.

Book your stay now at Holiday Inn Express Hotel & Suites Olive Branch for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

7.9
Based on 231 reviews
Cleanliness: 6.6
Service: 9.4
Location: 7.9
Room Quality: 6.5
Amenities: 8
Value for Money: 7.9
Food and Beverage: 9.2
Overall Experience: 7.7
D
Deanna • family_with_children • us
6
2026-10-22 • via Nuitee
S
Savanious • solo_traveller • us
9
2026-10-13 • via Nuitee
N
Nancy • couple • us
10
The office manager was the sweetest person. Very friendly and has a love of animals like me. She is exceptionally
Pros:

It was clean and welcoming. The beds were very comfortable.

2026-09-14 • via Nuitee
R
Robin • couple • us
7
2026-09-05 • via Nuitee
S
Sharon • couple • us
5
2026-07-06 • via Nuitee
R
Raelynn • couple • us
10
2026-07-06 • via Nuitee
C
Christy • solo_traveller • us
7
Pros:

Pool

Cons:

The bathroom wasn't super clean

2026-06-20 • via Nuitee
C
Christine • family_with_children • us
10
2026-06-15 • via Nuitee
M
Melendez • couple • us
8
2026-06-15 • via Nuitee
K
Kristina • couple • us
9
This is my second stay here while visiting Graceland and would recommend.
Pros:

The complimentary breakfast was very good. Cinnamon rolls were my favorite. Outdoor pool was nice and welcoming. All the staff was exceptionally friendly and attentive to us.

2026-06-01 • via Nuitee
E
Ericka • extended_group • us
5
2026-05-31 • via Nuitee
L
Lori • family_with_children • us
6
It’s was fair.
Pros:

Easy check in

Cons:

Smell, ac made noise

2026-05-30 • via Nuitee
B
Brian • couple • us
2
Holiday Inn needs to build a new hotel and sell this one.
Pros:

The staff was courteous and professional. The fresh ground coffee and breakfast was good.

Cons:

The mattress felt like it needed to be replaced. My wife and I ended up in the middle of the bed. We just kind of sunk there. Also the people in the room above us seemed like they were stomping on the ceiling until about 12:00am. Finally at 5:07am the refrigerator in our room started clicking and I had to unplug it. Then it started leaking water in the floor. It appears that it had done this before because the ceramic tiles around it were loose. There was also rust in the bathtub and the lights above the headboards had dust hanging off of them.

2026-05-26 • via Nuitee
B
BARON • solo_traveller • us
8
2026-05-16 • via Nuitee
Y
young • family_with_children • us
10
2026-05-13 • via Nuitee
J
James • couple • us
9
2026-05-09 • via Nuitee
M
Michael • couple • us
8
Pros:

Breakfast was good. Clean and well prepared.

2026-05-08 • via Nuitee
K
Karisa • family_with_children • us
10
Wonderful Experience
Pros:

Breakfast was the best I have ever had at a hotel!! The service was wonderful and the staff was very friendly and accommodating! Check-in was a breeze and they put us on the bottom floor because I had my service dog with me! I was never treated differently or asked any questions!

Cons:

The wi-fi in the room was very spotty at times. It would cut in and out and before long we just turned it off and used our data.

2026-05-07 • via Nuitee
• couple • us
10
2026-04-30 • via Nuitee
B
Bales • couple • us
2
The room was dirty, stains on the floor, bathroom had not been cleaned
Pros:

Convenience

Cons:

The room was dirty

2026-04-26 • via Nuitee