Boutique Hotel H10 Villa de la Reina

Hotels
•
H10 Hotels
8.8 (1304 reviews)
Gran Vía, 22 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Attractive design
Cons:
Limited complimentary water
Breakfast confusion
AC management issues

Categories

Cleanliness
8.7
Rooms are clean and attractive, but minor complaints suggest a need for maintenance.
Service
9.2
Staff were friendly and helpful, accommodating special requests with no issues.
Location
9.2
Excellent location, very convenient for walking to major attractions.
Room Quality
8.7
Spacious and well-decorated rooms, although some aspects may need updating.
Amenities
8.2
Standard amenities provided but some expected features like complimentary water were lacking.
Value for Money
8.7
Overall satisfaction suggests good value, though there's room for improvement.
Food and Beverage
8.7
Food quality was generally good, but breakfast service had misunderstandings.
Overall Experience
9
A fulfilling stay with only minor issues overshadowed by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Central Location on Gran Vía
Boutique Hotel H10 Villa de la Reina boasts a prime location on Madrid's vibrant Gran Vía, making it the perfect base for exploring the city's cultural and historic attractions. Situated just steps away from iconic landmarks like Puerta del Sol and renowned museums, guests can easily immerse themselves in the heart of Madrid.

Elegant Rooms with Modern Amenities
Each room at Boutique Hotel H10 Villa de la Reina is a stylish sanctuary, featuring Madrid Style guidebook, Nespresso coffee machine, and complimentary mineral water. Stay connected with free Wi-Fi access and indulge in comfort while enjoying the upscale amenities provided for a memorable stay.

Delightful Dining and Services
Indulge in Mediterranean cuisine at the hotel's restaurant or unwind with a drink at the bar. With a computer corner offering free internet access and a 24-hour reception with a tour desk, guests can expect exceptional service throughout their stay. Don't miss out on the complimentary glass of cava upon arrival, adding a touch of luxury to your experience.

Book your stay at Boutique Hotel H10 Villa de la Reina now for a memorable and convenient Madrid getaway.

Important information:

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the full amount of the reservation is due before arrival. The property will send a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1304 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
Marcos • couple • br
10
Hotel Excelente mas valor da estadia pode afastar um pouco na alta temporada.
Pros:

Muito conforto e atencao aos detalhes. Chuveiro, toalhas, itens de banho e roupas de cama de muita qualidade. Localizacao excepcipnsl. Cafe da manha maravilhoso.

Cons:

O sistema de casting da tv nao funcionou e como nao era smart tv ficamos sem poder ver streaming

2026-05-07 • via Nuitee
N
Nancy • solo_traveller • us
10
Great Hotel in Central Madrid
Pros:

On the Gran Via, the Boutique Hotel H10 Villa de la Reina, is centrally located and in a beautiful area of Madrid. It's so easy to get around from this location. The room was very nice. I'll definitely recommend this hotel to friends and family when they go to Madrid.

Cons:

I was in two different rooms and in the second one the bed was so huge for the length of the room that it was difficult to get between the wall and the bed if you wanted to get to the bathroom. It was very inconvenient.

2026-05-06 • via Nuitee
D
Douglas • couple • ie
8
It’s nice hotel is a great location for a few days
Pros:

Great location, good staff, nice bar

Cons:

The bathroom was very small, I mean I’m not a big person and it was cramped.

2026-04-29 • via Nuitee
I
IHAB • solo_traveller • ps
9
2026-04-29 • via Nuitee
R
Radtel • Couples • Burnaby, British Columbia
10
The best staff, the best location
Pros:

We spent 11 nights at the Hotel H10 Villa de la Reina. The staff were very welcoming and their warmth continued right up to the minute that we left.

The location of Hotel H10 Villa de la Reina can not be beaten. No matter what we wanted, we could walk to. The busses 001 & 002 came by the hotel and often we would jump on to (mostly 001). Both are free, you just have to ask for a ticket, I guess that it’s to keep track of numbers.

The breakfast was wonderful. After a few days, we knew that we didn’t have to eat everything that was offered. This kept the limited variety different.

Our room (510) was a good size, with a very nice terrace. There were a few minor problems but we mentioned this to the staff and they corrected or fixed them right away. It faces north(ish). So, in the summer it would be a nice place to soak up the sun.

The bar was fun to hang out and have a drink in. Again, wonderful, attentive staff.

2026-04-28 • via Tripadvisor
3
378gabrielleg • Friends getaway
10
Trip to Madrid
Pros:

Good evening
Four ladies stayed in your beautiful hotel very recently and we feel the need to share our recommendation with future guests.

The location of the hotel is wonderfully central. There’s a lovely buzz about the foyer however never loud. From the first day we arrived until the day we left we were treated very well indeed. The staff are very friendly and eager to be solution focussed for all queries. Breakfast was amazing so full of variety.
We would like to particularly compliment Ainhoa in the bar as she couldn’t do enough for us. We ate in the hotel most nights and Ainhoa organised a table for us. Her service is exceptional. We would also like to mention a very kind gentleman in the bar he made sure our coffee and tea were very hot. He also assisted one of our group by wheeling a suitcase out of the hotel to the next corner. A big thank you to him also.

H10 hotels provided us with a great service and we would have no doubt in recommending to others. Well done!

Gabrielle Carol Marie and Frances

2026-04-27 • via Tripadvisor
N
Nick • family_with_children • us
10
If I come back to Madrid, I would definitely stay here again
Pros:

It was great to located so close to the shopping, coffee and restaurants on Gran Via. Everything we needed was in short walking distance so it was really convenient. Also, the lounge in the lobby was a great place to have a drink and unwind after a long day exploring Madrid.

Cons:

Leaving

2026-04-22 • via Nuitee
M
Maria Angélica • couple • br
10
2026-04-20 • via Nuitee
J
Joel • couple • ee
10
2026-04-19 • via Nuitee
C
Christophe • extended_group • fr
8
ageéable
Pros:

personnel agréable / Hotel bien situé

Cons:

Plafond de la chambre en mauvais état

2026-04-16 • via Nuitee
T
Teesall • Friends getaway
10
Wonderful!!!
Pros:

What a wonderful establishment! From the front desk to maintenance to housekeeping to the bar staff and right down to the breakfast staff, all staff members were friendly,accommodating, knowledgeable, and eager to help in any situation. I will stay there every time I visit Madrid and so should you!!

2026-04-15 • via Tripadvisor
L
Luis Fernando • family_with_children • mx
10
Pros:

Location and price vs value relation

2026-04-15 • via Nuitee
D
Daniel • couple • co
7
2026-04-06 • via Nuitee
5
531larryr • Couples • Chesterfield, Missouri
10
Elegant, small hotel in the traditional area of the Grand Via within walking distance of the Prado Museum and the Parque Retiro
Pros:

Elegant traditional hotel in a perfect setting within walking distance of The Prado and Parque Retiro.

2026-04-05 • via Tripadvisor
Y
yehuda • solo_traveller • il
9
מיקום טוב
2026-04-05 • via Nuitee
K
Kimberly • solo_traveller • us
10
Beautiful hotel in excellent location with very nice accommodations
Pros:

Location was fantastic, beautiful building, beautiful lobby. We didn’t have breakfast but it looked very nice. Beds were comfortable and the staff were fantastic.

Cons:

The room was very plain and basic, good enough but I was surprised by how un-plush the room was.

2026-04-02 • via Nuitee
P
patricia • couple • ie
10
2026-03-29 • via Nuitee
X
Xavier • solo_traveller • es
8
2026-03-29 • via Nuitee
P
Philip • couple • gb
8
Nice hotel but small rooms.
Pros:

Smart, clean, lovely reception/bar area for teas/coffee/cocktails & light food. Very central, everything walkable from here. Nice extras like water bottles refilled daily, dressing gowns…

Cons:

Rooms are rather small. A standard room had no drawers, 1 v small wardrobe, and we couldn’t open its doors properly, not enough space. We moved to a luxury room (paying extra) which was ok size-wise, still not generous, but with v small bathroom.

2026-03-23 • via Nuitee
A
Amparo • couple • es
9
2026-03-22 • via Nuitee