Boutique Hotel H10 Villa de la Reina

Hotels
H10 Hotels
8.8 (1262 reviews)
Gran Vía, 22 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Attractive design
Cons:
Limited complimentary water
Breakfast confusion
AC management issues

Categories

Cleanliness
8.7
Rooms are clean and attractive, but minor complaints suggest a need for maintenance.
Service
9.2
Staff were friendly and helpful, accommodating special requests with no issues.
Location
9.2
Excellent location, very convenient for walking to major attractions.
Room Quality
8.7
Spacious and well-decorated rooms, although some aspects may need updating.
Amenities
8.2
Standard amenities provided but some expected features like complimentary water were lacking.
Value for Money
8.7
Overall satisfaction suggests good value, though there's room for improvement.
Food and Beverage
8.7
Food quality was generally good, but breakfast service had misunderstandings.
Overall Experience
9
A fulfilling stay with only minor issues overshadowed by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Central Location on Gran Vía
Boutique Hotel H10 Villa de la Reina boasts a prime location on Madrid's vibrant Gran Vía, making it the perfect base for exploring the city's cultural and historic attractions. Situated just steps away from iconic landmarks like Puerta del Sol and renowned museums, guests can easily immerse themselves in the heart of Madrid.

Elegant Rooms with Modern Amenities
Each room at Boutique Hotel H10 Villa de la Reina is a stylish sanctuary, featuring Madrid Style guidebook, Nespresso coffee machine, and complimentary mineral water. Stay connected with free Wi-Fi access and indulge in comfort while enjoying the upscale amenities provided for a memorable stay.

Delightful Dining and Services
Indulge in Mediterranean cuisine at the hotel's restaurant or unwind with a drink at the bar. With a computer corner offering free internet access and a 24-hour reception with a tour desk, guests can expect exceptional service throughout their stay. Don't miss out on the complimentary glass of cava upon arrival, adding a touch of luxury to your experience.

Book your stay at Boutique Hotel H10 Villa de la Reina now for a memorable and convenient Madrid getaway.

Important information:

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the full amount of the reservation is due before arrival. The property will send a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1262 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
O
Olga couple at
10
2026-01-31 via Nuitee
T
Tobias solo_traveller lu
9
2026-01-30 via Nuitee
S
sharon couple il
9
חוויה ממש
Pros:

ראשית כל כל עובדי המלון היו נותני שירות מעולים , נחמדים מאוד ואדיבים מאוד.
מיקום המלון פשוט מצויין , בחלק הטוב של גרן ויה. שירות חדרים כל בוקר , הכל נקי באמת החלפת מגבות וניקיון החדר . חדר האוכל מאוד מאוד מזמין , נקי , מעוצב מדהים , לא יותר מדי מבחר בארוחת הבוקר אך מאוד מגוונת אין ספק מאוד ממליץ

2026-01-29 via Nuitee
H
Hosep couple ar
9
Pros:

La ubicación y el tamaño de la habitación con vista a la Gran Vía

Cons:

Nada

2026-01-23 via Nuitee
B
Ben extended_group ie
9
2026-01-22 via Nuitee
L
Leo family_with_children br
5
Razoavel
Pros:

Localizacao, dos funcionarios.

Cons:

Tamanho do quarto minusculo, nao cabe nada no espaco para roupas, o chuveiro estava nao funcionava direito - muito antigo e nao saia agua direito, barulho no aquecedor central, nao trocaram as toalhas diariamente.

2026-01-22 via Nuitee
J
Jane solo_traveller us
10
Great location for walking everywhere.
Pros:

I loved the location a few blocks from the harbor at the foot of the Historic Center. So convenient. The rooms are clean and attractive with everything you would want. Staff pleasant and helpful. I will book this hotel if I am back in Malaga.

Cons:

They only give you one complimentary bottle of water. Some hotels give you a new bottle when needed. As a four star hotel I think this should have been included.

2026-01-20 via Nuitee
M
Monica couple cl
8
Pros:

Bien ubicado

Cons:

El servicio de limpieza de la habitación tarde

2026-01-19 via Nuitee
L
Leonardo couple br
9
2026-01-19 via Nuitee
M
Mercedes couple ar
10
2026-01-19 via Nuitee
J
Jade couple mt
8
2026-01-15 via Nuitee
M
Mike Bain solo_traveller gb
8
Pros:

Great location and bar

Cons:

Nothing really room was a little small

2026-01-15 via Nuitee
G
Gürhan solo_traveller tr
8
2026-01-13 via Nuitee
G
Gürhan solo_traveller tr
8
2026-01-13 via Nuitee
E
Emy couple pr
10
Es la segunda vez que me hospedo allí.
Pros:

Cercanía a lugares de interés.

Cons:

N/A

2026-01-12 via Nuitee
S
Susana extended_group es
9
Repetiremos otra vez
Pros:

Era la segunda vez que ibamos a este hotel. La ubicación es genial. El personal del hotel super amable. La habitación correcta y está equipada con todo lo necesario. El baño amplio y con ducha.

Cons:

Una mañana nos estabamos acabando de arreglar para salir, teniamos el no molesten puesto y una camarera de habitación, nos picó para preguntar si queriamos que la limpiara. Nos estrañó mucho que picara con el letrero puesto, pero fue un caso puntual.

2026-01-07 via Nuitee
C
Chiara family_with_children it
10
2026-01-06 via Nuitee
L
Leonor couple ch
8
2026-01-06 via Nuitee
D
Dany couple be
6
2026-01-03 via Nuitee
Y
Yael couple il
10
אירוח מושלם, אנשי צוות המלון שירותיים ביותר, מיקום מעולה
Pros:

צוות שירותי, מקסים ונעים, מיקום מעולה על הגרנ ויה, נקי ומאובזר

2026-01-02 via Nuitee