Eccleston Square Hotel

Hotels
Design Hotels
8.8 (540 reviews)
37 Eccleston Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Modern rooms
Comfortable beds
Cons:
Inconsistent cleanliness
Breakfast issues
Room temperature control problems

Categories

Cleanliness
8.01
Several comments noted unclean rooms and dust issues.
Service
9.48
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.52
The location is considered good and convenient by multiple reviewers.
Room Quality
8.47
Mixed reviews; some appreciated the technology while others disliked the temperature control issues.
Amenities
9
Guests enjoyed the technological features, but some found them overly complex.
Value for Money
8.96
Guest perceptions of value were varied due to some negative aspects, but overall modern rooms were praised.
Food and Beverage
8.01
Several comments pointed to issues with breakfast variety and replenishment.
Overall Experience
8.98
General sentiment reflects a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Luxurious Accommodations with Hästen’s Beds
Experience the epitome of comfort with Hästen’s beds in every room, ensuring a restful night's sleep. Enjoy the added touch of luxury with curtains, sound systems, and large flat-screen TVs.

Top-Notch Amenities and Services
Indulge in a Nespresso machine with complimentary capsules and free Evian water. Benefit from a full concierge service and free phone calls to London landlines. The luxury marble bathroom boasts innovative features like a hidden TV and massage showers.

Convenient Location and Added Perks
Located in the heart of London, near Belgravia and Victoria, this hotel offers easy access to transportation. Take advantage of the proximity to Victoria Train and Underground Station. Enjoy a bar menu available all day and complimentary afternoon tea from 1pm to 6pm.

Book now to experience unparalleled luxury and convenience at Eccleston Square Hotel.

Important information:

Please be advised that a credit or debit card will need to be presented at check-in for any incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 540 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
I
Iain solo_traveller gb
10
2026-05-15 via Nuitee
I
Ingo couple de
10
Pros:

I recently had the pleasure of staying at this hotel, and I can honestly say it exceeded every expectation. From the moment I arrived, the staff made me feel genuinely welcome with their warm hospitality, professionalism, and attention to detail. Check-in was quick and seamless, and the front desk team went above and beyond to ensure my stay was comfortable from start to finish.

The hotel itself is absolutely beautiful — clean, modern, elegant, and incredibly well maintained. My room was spacious, spotless, and thoughtfully designed with comfortable bedding, high-quality amenities, and an amazing view. Every detail, from the lighting to the decor, created a relaxing and luxurious atmosphere that made it feel like a true getaway.

One of the highlights of my stay was the exceptional service throughout the property. Every staff member I encountered was friendly, courteous, and eager to help. It’s rare to find a place where customer satisfaction is clearly such a top priority. Housekeeping did an outstanding job each day, and the overall cleanliness of the hotel was impeccable. The staff remembered me from a previous stay.

The location was also perfect — convenient to nearby Victoria Station with its attractions, restaurants, and shopping while still feeling peaceful and quiet. The hotel amenities were fantastic as well. The pool area was relaxing, the fitness center was well equipped, and the dining experience was excellent. Breakfast each morning was fresh, delicious, and offered a great variety of options.

What truly sets this hotel apart is the overall experience. It’s not just a place to sleep — it’s a place where you genuinely feel cared for and valued as a guest. Everything was handled with professionalism and genuine kindness, which made my trip even more memorable.

I would highly recommend this hotel to anyone looking for comfort, luxury, outstanding service, and a stress-free stay.

2026-05-11 via Nuitee
S
Silvia extended_group it
9
2026-05-07 via Nuitee
E
Emma couple gb
9
2026-05-03 via Nuitee
R
Reena solo_traveller gb
9
Great Hotel in London
Pros:

Our 1 night stay at the Eccleston Hotel was exceptional. The staff arranged a free room upgrade with extra touches; birthday card and small gift on arrival. The attention to detail was great. Easy location and close to all amenities. I would highly recommend the Eccleston Hotel and would stay again.

2026-05-02 via Nuitee
B
Barbara couple fr
8
Hôtel confortable, personnel professionnel.
Pros:

Emplacement, literie

2026-04-27 via Nuitee
G
Gerard van Schoten solo_traveller nl
9
Pros:

Super locatie!

2026-04-24 via Nuitee
M
Matt couple gb
7
2026-04-19 via Nuitee
G
Giulia couple it
8
2026-04-13 via Nuitee
M
Maria Eduarda family_with_children pt
9
Pros:

I liked the location, the facities and the staff.

Cons:

How small the rooms are.

2026-04-09 via Nuitee
T
Tiagolop28555 NONE Lisbon, Lisbon District, Central Portugal
10
Wonderfull experience
Pros:

All the staff was wonderful and very professionals the stay was very comfortable we had a problem with our room but in minutes the staff solved and changed us to another one

2026-04-08 via Tripadvisor
V
VASILIKI couple gr
10
2026-04-07 via Nuitee
J
Julius Ryan solo_traveller de
10
Pros:

Nice and clean, very modern! Never had a bed with a massage function before. Staff are very friendly.

Cons:

Nothing!

2026-04-06 via Nuitee
K
Kizima couple pl
9
2026-04-06 via Nuitee
O
Owen couple gb
7
Very good got a complimentary upgrade as the first rooms TV was faulty
Pros:

The size of the bed was huge very comfortable and had a massage feature

Cons:

The bathroom was a tad small but was okay

2026-04-04 via Nuitee
L
Ludlow family_with_children gb
10
Pros:

The staff were very friendly, polite and helpful. The location was ideal and very quiet. The facilities were great and everywhere was super clean. Thank you.

Cons:

Nothing not to like about this hotel.

2026-04-03 via Nuitee
R
Rachel family_with_children gb
10
Fantastic stay in the perfect location
Pros:

Fantastic location with Victoria train station being just a few mins away. Staff were all really friendly and accom. The rooms were lovely, extremely comfortable and clean. We will definitely stay here again

2026-04-02 via Nuitee
A
Alessandra couple it
8
Molto piacevole
Pros:

Edificio molto bello, possibilità di accedere al giardino della piazza. Accogliente, interni molto curati

2026-04-02 via Nuitee
V
Vilborg couple ch
10
Elegant and comfortable beds.
2026-04-01 via Nuitee
F
Ferngren solo_traveller gb
10
Comfort, elegance and value for money
Pros:

I send staff to Eccleston everytime they need to stay close to our office and they love it!

Cons:

Breakfast is a bit bland but totally acceptable

2026-03-25 via Nuitee