Best Western Plus Rio Grande Inn

Hotels
Best Western Plus
8.6 (833 reviews)
1015 Rio Grande Northwest , Albuquerque , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Comfortable rooms
Great location
Cons:
Traffic noise
Difficult access to side door
Limited amenities

Categories

Cleanliness
8.1
Reviews were mixed, with some positive mentions but negative aspects noted, such as the jacuzzi area and the need for window cleaning.
Service
9.1
Many reviews highlighted excellent service across various staff members, indicating a strong performance.
Location
8.6
The location was frequently praised for being close to attractions like Old Town and dining options.
Room Quality
8.6
Most guests found the rooms to be spacious, comfortable, and clean.
Amenities
8.6
Positive mentions of the restaurant and pet-friendly policy, though some specific amenities were lacking.
Value for Money
8.1
Concerns were raised regarding pricing in light of noted issues with the property.
Food and Beverage
9.1
The on-site restaurant received excellent feedback for the food quality and breakfast service.
Overall Experience
8.6
Most reviews indicated a happy experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:59

Property Description

Luxurious Amenities
Best Western Plus Rio Grande Inn boasts a covered outdoor pool with a relaxing hot tub, perfect for unwinding after a long day. Guests can also stay active at the modern fitness center or stay connected with complimentary high-speed internet access.

Dining Experience
Indulge in a delightful culinary journey at The Wild Avocado, offering scrumptious meals throughout the day in a laid-back setting. End your day on a high note by savoring a drink at the vibrant Cork & Tap lounge.

Convenient Services
Whether it's a refreshing swim, a satisfying meal, or a well-deserved cocktail, this hotel has everything you need for a memorable stay. Book now and experience the perfect blend of comfort and convenience at Best Western Plus Rio Grande Inn.

Important information:

The Hotel will not rent a room to an individual who resides within the Albuquerque Metro area and a thirty-five (35) mile radius beyond Albuquerque.

The Hotel will check identification documents of guests and confirm the guests’ residence addresses for the uniform application of the policy.

If a potential guest requests an exception to this policy (e.g., based upon an emergency or fulfilling of a lawful duty or service), the Hotel reserves the absolute right and discretion to decide the exception based upon evidence requested from and provided by the guest. Any such exception shall only be made by a member of the Hotel’s management. Exceptions may also be made for group blocks of rooms that are related to events at the hotel.

This policy will not be applied in a discriminatory manner – decisions will not be made based upon a person’s race, religion, color, sex, disability, national origin, sexual orientation, or any other characteristic protected by law.

Management reserves the right to amend this policy from time-to-time in its sole discretion.

The hotel does not accept cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 833 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
S
Shannon Denise solo_traveller us
6
Pros:

The art work.

Cons:

Very poor lighting in parking lot and in the halls. I felt unsafe

2026-08-28 via Nuitee
V
Verle family_with_children us
10
Good
2026-08-24 via Nuitee
S
Silvia solo_traveller it
9
Ottima scelta sia come sicurezza che posizione
Pros:

Best Western è un vero e proprio hotel, pulito e con tutti i servizi.
C'è un abbondante set di bagnoschiuma, creme e balsamo, asciugacapelli, busta biancheria, aria condizionata, frigo e macchina del caffè.
Nel motel c'è il servizio gratuito di refill acqua e dell'ottimo caffè (di ogni tipo) alla reception.
C'è possibilità di fare colazione e cena al ristorante (non incluso nel prezzo).
Pulito: nessun insetto.
La zona è tranquilla, ci sono pochi senzatetto e sono lontani, solo una volta ne ho trovata una fuori dall'hotel.
Ottimo servizio shuttle per l'aeroporto, personale gentile ed efficiente

Cons:

La prima sera il dispenser si sapone sia nella doccia che per le mani era finito ma mi hanno subito fornito un set di cortesia.
L'asciugacapelli non era ben funzionante (odore di bruciato) ma me l'hanno sostituito.
Tips for women solo traveler: ci sono homeless nei dintorni ma sono pochi, state lontane dal ponte, solo una volta ho trovato una senzatetto proprio davanti all'hotel, prestate attenzione quando vi recate a piedi ad Old Town in qualsiasi ora ed evitate se possibile i bus di linea, cercate di usare il servizio gratuito e on demand di ABQ Ride (ma copre poche zone) oppure Uber. Prestate anche attenzione ai fast food nelle immediate vicinanze poiché non sono ben frequentati, usate Uber Eats piuttosto.
Ristorante: se avete problemi di dieta specificate di non usare spezie anche se sul menù non sono indicate.

2026-08-24 via Nuitee
T
Teresa couple us
8
2026-08-23 via Nuitee
E
Elaine couple gb
8
We have stayed 5 times now and the standard is high each time.
Pros:

Shuttle to and from the airport. Good restaurant attached to hotel. Located close to Old Town and the Sawmill.

Cons:

The suggestion I have is that the broken stool used for entering and exiting your shuttle is replaced. Also it was disappointing that you no longer support the Pueblo Cultural Center by the shuttle taking visitors there. I am sure an innovative hotel like this one could work something round airport transfers.

2026-08-23 via Nuitee
S
Sue couple us
10
Great hospitality with clean rooms.
Pros:

Location was excellent as well as the availability of a restaurant on site. Food was excellent at the restaurant. Kind, efficient staff. We ate dinner but not breakfast. We like a property that provides breakfast but overall the facility was very nice. We would stay again next time in Albuquerque.

Cons:

The fact that there was no free breakfast. Otherwise the restaurant was very nice with good food.

2026-08-21 via Nuitee
L
Lisa solo_traveller ie
9
Pros:

The room was very spacious, clean, with comfortable beds. The pool was lovely. It was great to have clothes washing facilities onsite. The staff were very helpful. To have coffee and fruit to grab in the morning was fantastic. Proximity to the old town was great.

Cons:

The lighting in the bedroom could have been better. In general the hotel is a bit dated.

2026-08-20 via Nuitee
B
Brook solo_traveller us
10
2026-08-20 via Nuitee
L
Leslie solo_traveller us
8
Our go-to in Albuquerque
Pros:

Nice large rooms in a convenient location of the freeway near the old town. Good parking with a nightly security guard. We've stayed here a number of times and never had a problem. Very good breakfast in the restaurant attached to the hotel.

Cons:

There are double doors to enter that make bringing your luggage in and out a bit troublesome.

2026-08-18 via Nuitee
B
Bill couple us
10
Perfect for our purposes
Pros:

Clean, safe, convenient!

Cons:

Was not offered a breakfast voucher during our stay for the first time out of many, many stays there! Maybe because we booked through booking instead of Best Western web site!

2026-08-17 via Nuitee
M
Molina family_with_children us
8
Pros:

The staff was really nice and the room were confortable. I stayed here for a mariachi congress. Location was great.

2026-08-13 via Nuitee
K
Kenneth family_with_children us
9
Great place to stay, within walking distance to old town
2026-08-08 via Nuitee
J
Jose family_with_children es
8
2026-08-05 via Nuitee
R
Richard solo_traveller us
8
2026-08-04 via Nuitee
M
Merrit solo_traveller us
9
2026-08-04 via Nuitee
M
martin extended_group us
2
Sucked
Pros:

Dirty old place ever coming back, free coffee it never brewed in the morning

Cons:

Location and dirtynees

2026-08-03 via Nuitee
K
K5983EVmarks Family
2
Parking Sucks
Pros:

Specifically picked b/c the hotel's website states parking 'Motorcoaches, truck/RVs'. Smal tight parking lot. No place to park the 26 foot Uhaul. It is one way in and out, other gates are locked. Both front desk people said 'Yeah, parking here sucks'. Staff doesn't care, why should they for little pay they get. Never staying at another BW again

2026-07-25 via Tripadvisor
W
Wilson solo_traveller us
8
2026-07-23 via Nuitee
S
Sherrie couple us
10
Always great
Pros:

I stay here often-I keep coming back cause it’s a super great location-wonderful room rooms, comfortable beds-great restaurant next-door(it’s actually attached to the hotel)

Cons:

N/A

2026-07-18 via Nuitee
Y
Yolanda solo_traveller us
10
Nice, comfortable
Pros:

Convenient. Just off the freeway

2026-07-18 via Nuitee