Best Western Plus Rio Grande Inn

Hotels
Best Western Plus
8.6 (692 reviews)
1015 Rio Grande Northwest , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Comfortable rooms
Great location
Cons:
Traffic noise
Difficult access to side door
Limited amenities

Categories

Cleanliness
8.1
Reviews were mixed, with some positive mentions but negative aspects noted, such as the jacuzzi area and the need for window cleaning.
Service
9.1
Many reviews highlighted excellent service across various staff members, indicating a strong performance.
Location
8.6
The location was frequently praised for being close to attractions like Old Town and dining options.
Room Quality
8.6
Most guests found the rooms to be spacious, comfortable, and clean.
Amenities
8.6
Positive mentions of the restaurant and pet-friendly policy, though some specific amenities were lacking.
Value for Money
8.1
Concerns were raised regarding pricing in light of noted issues with the property.
Food and Beverage
9.1
The on-site restaurant received excellent feedback for the food quality and breakfast service.
Overall Experience
8.6
Most reviews indicated a happy experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:59

Property Description

Luxurious Amenities
Best Western Plus Rio Grande Inn boasts a covered outdoor pool with a relaxing hot tub, perfect for unwinding after a long day. Guests can also stay active at the modern fitness center or stay connected with complimentary high-speed internet access.

Dining Experience
Indulge in a delightful culinary journey at The Wild Avocado, offering scrumptious meals throughout the day in a laid-back setting. End your day on a high note by savoring a drink at the vibrant Cork & Tap lounge.

Convenient Services
Whether it's a refreshing swim, a satisfying meal, or a well-deserved cocktail, this hotel has everything you need for a memorable stay. Book now and experience the perfect blend of comfort and convenience at Best Western Plus Rio Grande Inn.

Important information:

The Hotel will not rent a room to an individual who resides within the Albuquerque Metro area and a thirty-five (35) mile radius beyond Albuquerque.

The Hotel will check identification documents of guests and confirm the guests’ residence addresses for the uniform application of the policy.

If a potential guest requests an exception to this policy (e.g., based upon an emergency or fulfilling of a lawful duty or service), the Hotel reserves the absolute right and discretion to decide the exception based upon evidence requested from and provided by the guest. Any such exception shall only be made by a member of the Hotel’s management. Exceptions may also be made for group blocks of rooms that are related to events at the hotel.

This policy will not be applied in a discriminatory manner – decisions will not be made based upon a person’s race, religion, color, sex, disability, national origin, sexual orientation, or any other characteristic protected by law.

Management reserves the right to amend this policy from time-to-time in its sole discretion.

The hotel does not accept cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 692 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
M
Mitchell family_with_children us
10
2026-03-07 via Nuitee
A
Angela solo_traveller us
8
2026-03-07 via Nuitee
D
Doole family_with_children us
10
Pros:

Very clean and comfortable room and facility. Would highly recommend it and would stay there again.

2026-03-02 via Nuitee
T
thomas solo_traveller us
10
2026-03-01 via Nuitee
P
Pamela extended_group us
10
Very comfortable stay
Pros:

Very good breakfast

Cons:

Room was over the freeway, booked through booking.com

2026-02-28 via Nuitee
J
Juan couple us
1
Cold showers
Pros:

It was very clean and secured

Cons:

I’m a plumber/pipefitter for 18 years, licensed in about 4 states (New Mexico being one of them), I called to tell them we had to take a cold shower if someone can come fix it (it was a shower cartridge issue) the ignorant man at the front desk said “it’s cause it’s a full hotel and many people are showering at once” I told him “that’s not true, you guys have a boiler system to withstand this type of problem, and clearly a recirc line cause I’m getting instant hot water at the lav sink” and he hung up, when I went to the front desk, the lady said he left, told the lady what happened and she said she can’t do anything cause it’s a full house, and I asked for them to simply fix it then, told them the cartridge brand and part number, no one ever came

2026-02-27 via Nuitee
A
Arden couple us
6
Cons:

Breakfast was not free.

2026-02-25 via Nuitee
P
Pao family_with_children us
8
Pros:

Clean n good location

Cons:

Wish there was a microwave

2026-02-25 via Nuitee
L
Lisa couple us
10
Pros:

We got a quiet room. I can see how if you got a room on the interstate that wouldn't be the case, but for us, it was great.

2026-02-24 via Nuitee
V
Vicki couple us
10
We are always happy when they have available rooms.
Pros:

Restaurant on site, decorations, location, pet friendly

Cons:

N/A

2026-02-24 via Nuitee
M
MICHAEL couple us
9
Dog friendly
2026-02-23 via Nuitee
P
P2172GYkellyw Friends getaway
4
No house cleaning
Pros:

I guess it's fine if you don't mind not getting your room cleaned for three nights, and a pool/jacuzzi full of screaming kids.

2026-02-17 via Tripadvisor
P
Pathfinder232421 Family Albuquerque, New Mexico
2
Horrible Customer Experience
Pros:

We booked a room on 1/14/2026 paid in full for the weekend of 2/13 for a dance competition my daughter is in near by. We live out of the city about 35 minutes and it’s easier to stay in town due to 7am call times. The day of they called and said they cancelled the reservation because we are not 35 miles out of town. This is not posted anywhere on their website site, and they wait until day of to cancel. Now I do not have a room and my money is tied up with them. I have no issue if this is their policy but I have huge issues with it not be clear on their website before booking. We are not in the metro area and not even in the same county. If this is their policy they should have the decency to notify their PAID guest in enough time to locate another room. This is a horrible practice!!!

2026-02-13 via Tripadvisor
Z
Z2496LNtimothyd Solo travel
10
In Albuquerque, the Rio Grande Inn should be your lodging location!
Pros:

The owner of this franchised hotel (Best Western Rio Grande Inn) goes over and above what most hotels would provide. The staff and service are exceptional! Breakfast in the attached restaurant was also exceptional. I have stayed at this particular hotel several times, and never have I been disappointed. I would easily recommend the Rio Grande Inn to anyone staying in or passing through Albuquerque.

2026-02-13 via Tripadvisor
T
Tenny couple us
9
2026-02-12 via Nuitee
T
Tenny couple us
9
2026-02-11 via Nuitee
F
Fred family_with_children us
10
Pros:

Staff was great

Cons:

Perfect hotel

2026-01-26 via Nuitee
F
Fred family_with_children us
10
2026-01-26 via Nuitee
B
Barbara couple us
10
Pros:

Super friendly staff. They even had a goody bag for our dog. Dinher attached restaurant was deliscious as was the complimentary made to order breakfast.

2026-01-22 via Nuitee
L
Loretta couple us
9
Wonderful place. Quiet and clean with plenty of extras.
Pros:

Great place with restaurant and bar. Quiet and clean. Wonderful perks and pet friendly too.

Cons:

No microwave in room.

2026-01-20 via Nuitee