Hyatt Place Indianapolis Carmel

Hotels
•
Hyatt Place
8.8 (141 reviews)
12045 ILLINOIS STREET, Carmel, Indiana, 46032 , Carmel , US
1-3173436400

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Great breakfast options
Clean location
Good overall experience
Cons:
Rough towels
Night noise from AC
Poor service experience

Categories

Cleanliness
8.05
Issues with cleanliness noted, such as trash upon arrival.
Service
9.55
Some negative service experiences, but overall good.
Location
9.05
Conveniently located close to hospital and restaurants.
Room Quality
7.55
Negative feedback about room amenities such as AC and pillows.
Amenities
8.55
Breakfast and cleanliness positively noted.
Value for Money
9.05
Overall value considered reasonable, despite some complaints.
Food and Beverage
9.55
Breakfast was praised and offered a variety.
Overall Experience
9.05
Generally good stay with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:10

Property Description

Recreational Amenities - Dive into relaxation with our indoor pool and fitness center, perfect for unwinding during your stay.

Dining Options - Indulge your taste buds at our coffee shop, bar/lounge, and snack bar/deli, offering a variety of delicious options to suit every craving.

Meeting Spaces - Host your event in style with our expansive 20000 square feet of event space, ideal for conferences and gatherings.

Plan your visit to Carmel now and experience the luxury and comfort of Hyatt Place Indianapolis Carmel.

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
N
Najma • family
10
Pros:

Good location but very expensive

2025-10-12 • via Nuitee
B
Babette • family
10
Pros:

Really nice hotel, I will definitely look for this hotel in future visits.

2025-10-09 • via Nuitee
K
Kendra • partner
10
Pros:

The staff at the front desk during the day was great. The bar tender at the end of the evening had her AirPods and took minutes just to recognize that someone was waiting on her. She was also unfamiliar with the prices and the drinks that the bar had.

2025-10-08 • via Nuitee
L
louise
6
Pros:

If this were a $100 a night motel, I would consider it adequate. But at $250 per night, it’s overpriced and not up to standard. The shower handle fell off in my hand, no water glass in the bathroom, at breakfast the coffee served in paper cups, breakfast room not kept clean. I would not recommend this hotel.

2025-10-06 • via Nuitee
G
Greg
10
Pros:

Property looks brand new or at least recently redone.
Very nice! Check in was a little slow due to new system, but overall very good.

2025-09-19 • via Nuitee
C
Cindy
10
Pros:

Very nice Hotel.

2025-08-18 • via Nuitee
J
Julie
2
Pros:

Not up to the standards of most Hyatt places

2025-08-13 • via Nuitee
T
Thomas A.
4
Pros:

Hate the soft/slimy water. Towels very rough. No staff around for check in. AC unit comes on VERY loudly throughout the night as you’re trying to sleep. Pillows were terrible.

2025-08-06 • via Nuitee
J
Jonathan
10
Pros:

Breakfast was amazing!!

2025-07-31 • via Nuitee
M
Marcia • partner
10
Pros:

Convenient. Close to hospital. Clean.

2025-07-28 • via Nuitee
K
Kimberley
10
Pros:

It was very clean and in a great location to restaurants and The Grand Park Sports Complex.

2025-07-27 • via Nuitee
B
Brigette
10
Pros:

The breakfast was fantastic. They had part milk for my coffee and tons of choices for food.

2025-07-20 • via Nuitee
S
Sylvester • family
2
Pros:

The trash was falling out the trash can upon arrival. The manager or Stephanie Was Rude and gave me an attitude when I asked why my tv dint work.I spent my hard earned money on this hotel only to be treated poorly. Don't come here it's not worth the Rate they charge!

2025-07-15 • via Nuitee
B
Bonnie • family
8
Pros:

Great stay

2025-07-13 • via Nuitee
D
Diane
8
Pros:

Nice room, friendly staff. Breakfast was just mediocre.

2025-07-09 • via Nuitee
A
Amy • family
6
Pros:

Overall fine stay. Bathroom door didn’t close/lock

2025-07-09 • via Nuitee
P
Phoebe
10
Pros:

Staff was very friendly, room was clean & very nice.

2025-07-09 • via Nuitee
S
Susan
10
Pros:

Big room. Quite. Clean. Nice place to stay.

2025-07-08 • via Nuitee
K
Kris • family
8
Pros:

Dead end very quiet

2025-07-06 • via Nuitee
S
Steven
8
Pros:

Business trip

2025-07-05 • via Nuitee