Hilton New Orleans Airport

Hotels
•
Hilton Hotels & Resorts
7.9 (617 reviews)
901 Airline Drive , Kenner , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Clean and comfortable stay
Outstanding customer service
Convenient location
Cons:
Paid parking
Carpet needs attention

Categories

Cleanliness
7.48
The hotel is generally clean but the carpet needs attention.
Service
8.45
Excellent service with multiple mentions of staff going above and beyond, especially Jenny and Tenny.
Location
8.49
Convenient location with easy access to the airport.
Room Quality
7.94
Rooms are comfortable and clean, ensuring a pleasant stay.
Amenities
7.97
Standard amenities for a hotel of this tier, with good offerings.
Value for Money
7.43
Reasonable value considering paid parking, but overall a good experience.
Food and Beverage
7.48
Service in the restaurant was friendly, but limited details on food quality.
Overall Experience
7.95
Highly positive experience with outstanding service and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Convenient Location: Located near New Orleans International Airport and a short drive to the city center, the Hilton New Orleans Airport offers easy access to both travel hubs and local attractions.

Luxurious Accommodations: Enjoy a restful night on goose-down duvets and make use of modern amenities like flat-screen TVs and MP3 compatible radios in every room.

Exceptional Amenities: Take advantage of the on-site restaurant, free shuttle service to the airport, and unwind in the hotel's pools after a day of exploring the nearby French Quarter, Garden District, golf courses, and parks.

Experience comfort and convenience at the Hilton New Orleans Airport – book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 617 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 7.95
C
Claudia • couple • ar
10
2026-04-18 • via Nuitee
B
Bernard • solo_traveller • be
8
Hotel proche de l'aéroport idéal pour un départ matinal
Pros:

Proximité immédiate du car return park (7 minutes à pied) et navette vers l'aéroport à partir de 3h15 le matin. Pratique quand départ matinal.

Cons:

Le "sourire" au desk d'accueil au moment du check-out. Dommage car le check-in avait été parfait.

2026-04-18 • via Nuitee
A
Amber • family_with_children • us
1
Pros:

Great location

Cons:

The key fob didn’t work and got locked out for about 2 hours as there was 1 staff working and couldn’t fix it. Had to wait outside the room until another staff arrived to replace the battery in the door.

2026-04-17 • via Nuitee
M
Mardenborough • extended_group • aw
8
2026-04-15 • via Nuitee
R
randallm961 • Family • Tipp City, Ohio
4
Next to the airport but a long way from the terminals
Pros:

I guess it wasn't the Hilton experience that I've had at other properties. While the check-in area is nice and the room was clean, the room itself was not noteworthy. Also, there was food scattered on one side of the elevator on our way up to the room after check-in and was still there a couple hours later when we went out to eat. We only stayed one night as our flight was early in the morning.

Since this was the first time I stayed at the property I was not aware of two things.

1. It is a 15 to 20 minute ride to the airport terminal from the hotel.
2. They charge to park you car even though there is an abundance of parking.

Apparently, the hotel used to sit right across from the terminals but since the airport redesign you have a long ride to the airport. I'm not sure why guests of the hotel are required to pay for parking. I understand why some hotels charge for parking where land is at a premium. That is not the case here.

Needless to say, I would not recommend staying here if your plan on being close to the airport to flyout the next day. While technically you are right across from the airport, you are a long way from the terminals.

2026-04-11 • via Tripadvisor
R
rjo104 • Solo travel
10
good
Pros:

5 star for jenny always smiling and very accomodating

2026-04-11 • via Tripadvisor
R
robertjohnm2017 • Friends getaway
10
Hotel is so good
Pros:

Jenny the hotel receptionist is very helpfull and accommodating to guest.

2026-04-11 • via Tripadvisor
O
omels2026 • Business
10
great!
Pros:

great hotel. Jenny was accomodating.!

2026-04-11 • via Tripadvisor
D
Departure09697353722 • Business
10
Great hotel to stay
Pros:

from carnival group we are so happy to stay here wiyh us. thank you Jenny from Front desk Agent. she gave us best service here. thank you will be back

2026-04-11 • via Tripadvisor
D
Deborah • extended_group • us
9
Pros:

It was clean and people were friendly. Shuttle was nice.

2026-04-09 • via Nuitee
K
Kraig • couple • us
10
This is a full service hotel with dining, & quiet!
Pros:

The hotel is right across the street from the airport.

Cons:

There’s nothing not to like.

2026-04-08 • via Nuitee
L
Lanika • couple • us
2
2026-04-06 • via Nuitee
7
748robyng • Family
10
Great Place for Airport Accessibility
Pros:

Tama made check in so easy after a busy day of travel with our family. He greeted us with a smile and got us a room asap. Room was clean and comfortable.

2026-04-05 • via Tripadvisor
R
Rachel • couple • us
9
Great place for a overnight after getting in late before we left for Florida
Pros:

Very clean and the staff were very friendly

Cons:

Loud doors

2026-04-04 • via Nuitee
K
Kraig • solo_traveller • us
10
2026-04-02 • via Nuitee
3
316egek • Couples
10
Perfect staying👌👌
Pros:

Shuttle service is so helpful. Hotel lobby is so big and amazing for me to can sit and take a rest. I want to shout out to Jenny at Front Desk always welcome us by her warm smile, she is so sweet!!!!

2026-03-29 • via Tripadvisor
P
Pioneer29546842577 • Couples
10
Good 🏨 hotel
Pros:

Recently I have been stayed in Hilton Airport Hotel for our trip. It was so perfect and sftaffs were so professional especially Jenny at front desk. She was so kind and helpful

2026-03-29 • via Tripadvisor
G
George • couple • us
10
Pros:

The Bar

2026-03-29 • via Nuitee
M
Michael • solo_traveller • us
1
2026-03-25 • via Nuitee
M
Manale • solo_traveller • us
9
2026-03-25 • via Nuitee