Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK

Hotels
•
Country Inn & Suites by Radisson Americas
7.2 (2171 reviews)
3141 Northwest Expressway , Oklahoma City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Unclean rooms
Poor service
Hidden fees

Categories

Cleanliness
5.41
Multiple mentions of unclean conditions and issues with hair and stains.
Service
9.88
Front desk staff willingness to help and prompt maintenance response.
Location
9.92
Close to necessary destinations, positively noted in various reviews.
Room Quality
6.37
Complaints about room issues such as broken amenities and pests.
Amenities
7.4
Limited amenities mentioned, with issues addressing guest needs.
Value for Money
6.36
Guests felt overcharged for poor service and additional fees.
Food and Beverage
5.91
Breakfast options lacking variety, negatives about food quality.
Overall Experience
6.38
General dissatisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:03

Property Description

Convenient Location in Oklahoma City
Located in Oklahoma City, Country Inn & Suites by Radisson offers easy access to popular attractions like End of the Trail. Enjoy amenities such as express check-in/out, a seasonal outdoor pool, and free WiFi.

Comfortable Accommodations
Relax in non-smoking rooms equipped with modern conveniences like flat-screen TVs, coffee makers, and free toiletries. Upgrade to a room with a seating area for extra comfort.

On-Site Facilities
Take advantage of the fitness center, business center, and vending machines offering snacks and drinks. With a 24-hour front desk and family rooms available, your stay at Country Inn & Suites will be convenient and enjoyable.

Book your stay at Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK for a relaxing and convenient experience.

Important information:

Please note: guests must be 21 years of age or older to make reservations.

Please note that the outdoor pool is seasonal and may not be available at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 2171 reviews
Cleanliness: 5.41
Service: 9.88
Location: 9.92
Room Quality: 6.37
Amenities: 7.4
Value for Money: 6.36
Food and Beverage: 5.91
Overall Experience: 6.38
J
John • couple • us
10
Easy
Pros:

Hot tub

Cons:

Clean

2026-09-19 • via Nuitee
J
John • couple • us
10
Very good place to stay
Pros:

Hot tub

Cons:

Staff helpful

2026-09-19 • via Nuitee
J
John • couple • us
10
Ok
Pros:

Hot tub

Cons:

Not enough towels and they griped about dirty towels

2026-09-19 • via Nuitee
H
herb • couple • us
1
Pros:

nothing

Cons:

so i paid the refundable process online and had me double pay in person. i want the 50$ that this app charged me for refunded immediately. or will send this to court.

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • us
1
I star
Cons:

⭐ 1-Star Review
Very disappointing stay — would not return
Unfortunately, our stay at the Country Inn & Suites was extremely disappointing. We were exhausted and traveling for a difficult family situation, so having a comfortable and clean place to stay was especially important.
Our room was missing towels and a pillow, the bed was uncomfortable, and the room was cold. There was no hot water, so we couldn't even take a proper shower.
The jacuzzi was also dirty and unusable, and there were noticeable stains on the carpet. On top of all that, the deadbolt on the door was not functioning properly, which made us uncomfortable from a safety standpoint.
We weren't expecting luxury, but we did expect the basic necessities—cleanliness, hot water, working locks, and the items that should have been provided in the room.

2026-09-15 • via Nuitee
D
Dariyan • couple • us
10
2026-09-15 • via Nuitee
F
Fischer • solo_traveller • us
6
Pros:

Location

Cons:

Cold shower for 2 days, no attention to detail...2 light bulbs out inn bathroom, , stained carpet., no kleenex,cards had to be reprogrammed for 2nd day.

2026-09-12 • via Nuitee
L
Laurice • couple • us
4
While the booking process was easy and seamless, I was quite let down by the actual accommodations. The room smelled bad
Pros:

Booking the room was very easy, but unfortunately, the stay itself was disappointing.

Cons:

The room had an unpleasant odor and was way too dark due to a lack of central lighting. The towel was dirty, the comforter was unpresentable, and the Wi-Fi connection was very poor. Additionally, there were a lot of homeless people hanging around the immediate area.

2026-09-10 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
M
Melissa Lavon • family_with_children • us
2
I am very disappointed in the actions and behavior of the woman that said to be manager
Pros:

Price and location

Cons:

Was five min late for check out and they wouldn’t give me my deposit and also wouldn’t let us book another night

2026-09-06 • via Nuitee
Y
Youngblood • solo_traveller • us
8
2026-09-02 • via Nuitee
L
littrell • solo_traveller • us
1
2026-09-02 • via Nuitee
D
Devin • solo_traveller • us
1
Cons:

The manager is so bad she needs to be fired immediately

2026-09-02 • via Nuitee
E
edwards • solo_traveller • us
5
2026-09-01 • via Nuitee
E
Ella • solo_traveller • us
1
I was not satisfied with the conditions of the hotel at all especially having the rooms.
Pros:

Nothing

Cons:

Everything

2026-08-31 • via Nuitee
J
julianne • couple • us
1
Horrible.
Pros:

Cheats and scammers! Property was not sanitary and had urine stains all over the mattress. Property is also in BAD AREA!!! There was multiple homeless people outside and was not in a great area. Tried to leave that night but was refused a refund and was told to come and talk to a manager in the morning. Came back in the morning and the manager was no help. They stated there was a policy that you would have 30 minutes to complain about the room from getting your room key. Well when we got there this policy was not explained to us and the policy sign was no where to be seen. We stopped by the hotel around 5:30 for a max of ten minutes to check in and immediately left due to reservation. We got back around 10pm that night and wanted to turn in for the night. We walked into the hotel and we were met with loud music coming from the event center. We think no big deal it shouldn’t effect our room. As we got in the room the music was shaking the room. We were directly right above the event center and we could hear music and people laughing/talking. We thought we could get over it so we begin to check for bugs and etc. Well as soon as we lifted the sheet we were met with a huge yellow stain where it looked like someone had urinated the bed. We were shocked and immediately began inspecting the room even more. We didnt want to be a bother so we looked at possibly using the pull out couch but the couch with mismatched cushions was also stained to high hell. We felt disgusted and wanted to leave. We ended up having to book a different hotel and was out even more money. When we came back in the morning to see if we could get a refund they all of a sudden now have the policies posted for everyone to see. Which is weird because the day where we booked it, they weren’t any anywhere to be seen. These people scam and lie and will do anything to keep ahold of your money.

Cons:

Unanitary conditions, customer service and bad area

2026-08-31 • via Nuitee
B
Bansari • couple • us
8
2026-08-29 • via Nuitee
P
Pamela • family_with_children • us
6
Could have been more accommodating
Pros:

I was traveling with my daughter because I was scheduled for surgery the next day and had to be at the hospital before 0600. I am 80 years old and I use an assistive device for walking. We were housed on the 3rd floor which was not accommodating with a walker and there were no accessible accommodations available. Also, the air was not adjustable, it stayed at 62 even when the thermostat was raised to 72. The blankets were thin and it was freezing in the room all night. Recommendations: 1st floor accommodations for guests using assistive devices and have accessible rooms or items available for guests with those specific needs.

Cons:

The air conditioner never shut off, and it was freezing all night long. The comforters while nice, fluffy and comfortable were not enough to keep you warm with the thermostat stuck at 62 degrees.

2026-08-28 • via Nuitee
B
Brandi • couple • us
9
The room was clean and comfortable. Not enough wall sockets we had to move the desk over to the dresser so we could plug
Pros:

Clean property and friendly staff

Cons:

Charged me a service fee to hold my deposit. When my deposit was returned short I called and asked why. I was told it was a service fee which I was not informed about.

2026-08-26 • via Nuitee
J
Jordyn • solo_traveller • us
10
2026-08-25 • via Nuitee