Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK

Hotels
•
Country Inn & Suites by Radisson Americas
6.1 (2019 reviews)
3141 Northwest Expressway , Oklahoma City , US
+1 405-252-7470

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hot tub noted positively by multiple guests
Some staff described as kind and helpful
Occasionally decent/acceptable breakfast
Attractive initial rates via booking platforms for some guests
Location was a positive for at least one reviewer
Cons:
Frequent cleanliness problems: smells, dirty sheets, roaches
Billing issues: unexpected charges, double charges, unreturned deposits
Check-in and front desk problems, rude or argumentative staff reported
Rooms outdated or needing updates; TVs locked or limited channels
Lack of towels and some broken facilities (treadmill)
Poor breakfast variety and water issues
Sketchy surrounding area/homeless presence noted by guests
Several guests reported an uncomfortable or unsafe atmosphere for families

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, dirty sheets, hallway and room smells (including strong marijuana odor), and roaches — clear negative sentiment on cleanliness.
Service
7.5
Mixed: several reports of rude or inattentive front desk, charge/deposit disputes and slow check-in, but some reviews specifically note kind, caring and helpful staff — overall slightly positive after balancing complaints.
Location
7.5
Mixed signals: one reviewer called location a pro, but others noted a sketchy area with homeless people around; rated slightly above average to reflect convenient location for some guests despite neighborhood concerns.
Room Quality
3.8
Rooms often described as outdated, needing updating, smelling, and in some cases lacking towels or having locked TVs; several guests called rooms among the worst they experienced.
Amenities
8.5
Hot tub is repeatedly mentioned positively; however TVs locked, treadmill out of order and limited towels/TV channels are noted. Overall amenities score is boosted by consistently-mentioned hot tub while acknowledging some failures.
Value for Money
3.8
Frequent complaints about unexpected charges, double payments, unreturned security deposits and billing discrepancies — value is judged poor by multiple guests despite some initially attractive rates.
Food and Beverage
6.5
Breakfast reports are mixed: a few guests said breakfast was decent while several others cited poor variety and issues (water problems); overall slightly below neutral.
Overall Experience
7.7
Overall impressions are mixed: many operational and cleanliness issues temper stays, but some guests praised staff and the hot tub; score reflects a balancing of negatives with a few notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location in Oklahoma City
Located in Oklahoma City, Country Inn & Suites by Radisson offers easy access to popular attractions like End of the Trail. Enjoy amenities such as express check-in/out, a seasonal outdoor pool, and free WiFi.

Comfortable Accommodations
Relax in non-smoking rooms equipped with modern conveniences like flat-screen TVs, coffee makers, and free toiletries. Upgrade to a room with a seating area for extra comfort.

On-Site Facilities
Take advantage of the fitness center, business center, and vending machines offering snacks and drinks. With a 24-hour front desk and family rooms available, your stay at Country Inn & Suites will be convenient and enjoyable.

Book your stay at Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK for a relaxing and convenient experience.

Important information:

Please note: guests must be 21 years of age or older to make reservations.

Please note that the outdoor pool is seasonal and may not be available at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 2019 reviews
Cleanliness: 3.5
Service: 7.5
Location: 7.5
Room Quality: 3.8
Amenities: 8.5
Value for Money: 3.8
Food and Beverage: 6.5
Overall Experience: 7.7
T
Thomas sr • solo_traveller • us
2
2026-10-31 • via Nuitee
F
Florencio • solo_traveller • us
1
2026-10-31 • via Nuitee
C
Celina • couple • us
5
Cons:

The smell of the hallways, and room felt like rooms haven't been clean. Poor variety of breakfast. We had water issues.

2026-10-30 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Great environment, quiet area, decent breakfast.

Cons:

Breakfast could have been better, amd the check in process wasn't all that great. We arrived after 6pm on a Sunday and the room still wasn't ready, they told me 5 minutes, then said 30 so after I went back they said they rented out the room I was originally supposed to have so they gave me another room leaving one person without a sleeping spot.

2026-10-30 • via Nuitee
J
James • couple • us
6
Adequate
Pros:

Seemed a little sketchy, but it was late and figured it would do for 1 night.

Cons:

Rooms need updating.

2026-10-26 • via Nuitee
L
Leis • couple • us
10
2026-10-24 • via Nuitee
A
ANTAYZIA • family_with_children • us
1
2026-10-21 • via Nuitee
E
Erica • couple • us
1
Unexpected charges, an unreturned deposit, and an uncomfortable atmosphere made this a disappointing stay.
Pros:

The rate offered through Booking.com initially seemed like a good deal, which is why I chose this hotel.

Cons:

The amount I was charged did not match the total I booked through Booking.com. I have contacted both the property and Booking.com, and I was told the investigation could take about a week even though my money was taken immediately. My deposit was also processed and has still not been returned. We only slept there; we didn’t even use the shower.

At check-in, the lobby smelled strongly of marijuana. Front desk staff were arguing with another customer about his deposit. Another man was speaking loudly on the phone and with a staff member about not being on drugs, offering a postdated check, dentures, and other topics that were inappropriate for children to hear. This made the atmosphere uncomfortable for my family.

The TVs were also locked so we couldn’t use our PlayStation. Staff said they did not have the remote needed to change the input or settings.

Based on my experience, I would not consider this a family-friendly property. I am still waiting for a callback and a resolution regarding the extra charge and my unreturned deposit.

2026-10-20 • via Nuitee
N
Neugebauer • solo_traveller • us
10
Pros:

the staff here are so kind and caring, they really are dedicated to making sure their guests are comfortable and feel safe during their stay.

Cons:

nothing to complain about.

2026-10-10 • via Nuitee
M
Melissa • family_with_children • us
1
If you have kids do not go here and if you have to cancel a reservation, make sure that they give you your refund
Pros:

Well, at first I like that the Front Desk was attentive and showed me the room and at that point I decided that I would just use the room to shower and me and my kids would leave. I just didn’t think it was a safe place. I was told by the Front Desk that my reservation was canceled and that I would only be charged for that night. They gave me my security deposit back after checking the room I was pleased with this until I found out that they actually charge me for the full three days and have not returned any of my messages from me or Booking.com

Cons:

I didn’t like being lied to about my reservation and rate I actually run to Lucky Star Casino hotels and this is absolutely unacceptable

2026-10-09 • via Nuitee
M
Melanie • couple • us
10
2026-10-09 • via Nuitee
L
Lea • solo_traveller • us
5
Below average
Pros:

Location

Cons:

Tread mill didn’t work. Staff rude and pushy.

2026-10-08 • via Nuitee
R
Ramona • family_with_children • us
1
Never again
Pros:

Ok

Cons:

Roaches
No towels
Tv only had 2 chaneks

2026-10-08 • via Nuitee
S
Sandra • couple • us
1
Maybe the worst room I’ve ever experienced.
Pros:

Nothing

Cons:

Room was dirty, the sheets were dirty, and it smelled

2026-10-07 • via Nuitee
D
Daniel • extended_group • us
2
Cheap and clean but would not recommend
Cons:

Homeless people surrounding the area.

2026-10-07 • via Nuitee
J
John • couple • us
10
Easy
Pros:

Hot tub

Cons:

Clean

2026-09-19 • via Nuitee
J
John • couple • us
10
Ok
Pros:

Hot tub

Cons:

Not enough towels and they griped about dirty towels

2026-09-19 • via Nuitee
H
herb • couple • us
1
Pros:

nothing

Cons:

so i paid the refundable process online and had me double pay in person. i want the 50$ that this app charged me for refunded immediately. or will send this to court.

2026-09-19 • via Nuitee
J
John • couple • us
10
Very good place to stay
Pros:

Hot tub

Cons:

Staff helpful

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • us
1
I star
Cons:

⭐ 1-Star Review
Very disappointing stay — would not return
Unfortunately, our stay at the Country Inn & Suites was extremely disappointing. We were exhausted and traveling for a difficult family situation, so having a comfortable and clean place to stay was especially important.
Our room was missing towels and a pillow, the bed was uncomfortable, and the room was cold. There was no hot water, so we couldn't even take a proper shower.
The jacuzzi was also dirty and unusable, and there were noticeable stains on the carpet. On top of all that, the deadbolt on the door was not functioning properly, which made us uncomfortable from a safety standpoint.
We weren't expecting luxury, but we did expect the basic necessities—cleanliness, hot water, working locks, and the items that should have been provided in the room.

2026-09-15 • via Nuitee