Homewood Suites by Hilton Chester

Hotels
•
Homewood Suites by Hilton
8.3 (182 reviews)
12810 Old Stage Road , Chester , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very friendly and professional staff
Clean, spacious suites with full kitchens
Complimentary breakfast is well-stocked and tasty
Quiet rooms and comfortable beds
Pool and outdoor grills
Convenient location (near I-85)
Good overall value for the price
Cons:
Occasional cleanliness lapses (dish residue, dirty fridge, hairs)
Shower slow to heat
Not enough towels/washcloths for some stays
Elevator issues and extra walking with luggage
Pool hours limited
Self-serve bar prices high outside happy hour
Some food served not very warm; noisy when tournaments/kids present

Categories

Cleanliness
7.6
Rooms are regularly described as clean, but several guests reported issues: food residue on dishes, a dirty refrigerator, and a few hairs found in the kitchenette—minor but recurring cleanliness negatives.
Service
8.9
Service is consistently praised across reviews—staff described as amazing, phenomenal and friendly; specific mentions of quick, professional check-in and attentive breakfast staff.
Location
8.6
Location is noted as convenient (off I-85) and attractive by multiple guests; described as a beautiful and practical location for travel and visits.
Room Quality
8.6
Suites are spacious, with full kitchens, comfortable king beds and quiet rooms. Some issues noted (dirty fridge, occasional missing towels) but overall room quality is strong.
Amenities
7.8
Good amenities (pool, grills, full kitchens, buffet evenings) are highlighted, but there are complaints about limited pool hours, elevator problems and occasional lack of kitchen supplies.
Value for Money
8.6
Multiple guests comment on excellent value and reasonable pricing for the quality and services provided, despite a few extra-cost items (bar prices).
Food and Beverage
7.6
Breakfast is frequently praised and well-stocked; buffet evenings enjoyable. Some negatives include food served not very warm at times and a self-serve bar perceived as overpriced outside happy hour.
Overall Experience
8.7
Overall sentiment is positive with many guests planning to return—clean, quiet rooms, excellent service and good value—tempered by occasional cleanliness and amenity-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Suites and Amenities

Located just a short drive from Pocahontas State Park, Homewood Suites offers a perfect blend of comfort and convenience. The spacious suites feature fully equipped kitchens, cable TV, and free Wi-Fi, ensuring a relaxing stay for all guests.

Recreational Activities for Everyone

Unwind and stay active with the hotel's basketball court, large patio with gas grills, hot tub, and fitness center. Whether you prefer a leisurely evening outdoors or an energizing workout session, there's something for everyone to enjoy during their stay.

Convenient Location and Services

Situated near Richmond International Airport and Fort Lee, Homewood Suites provides easy access to key attractions. With free on-site parking and a range of thoughtful amenities, your stay at our hotel will be nothing short of exceptional.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please not, the property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 182 reviews
Cleanliness: 7.6
Service: 8.9
Location: 8.6
Room Quality: 8.6
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.7
S
Steven • family_with_children • us
10
Pros:

The staff was AMAZING!!!!

Cons:

The self serve bar prices were ridiculous outside of happy hour

2026-10-29 • via Nuitee
T
Trisha • couple • us
10
2026-10-22 • via Nuitee
G
Glenda • couple • us
7
2026-10-18 • via Nuitee
I
Ian • couple • us
7
Staff were phenomenal we checked in at 11:30 at night and they greeted us with a smile. We left at 6 am and were also tr
Pros:

Conveniently off 85 worked well for our travel plans.

Cons:

Shower took a very long time to heat up and found a few hairs in the kitchenette that weren’t ours. Not a big deal though we had a short stay.

2026-10-13 • via Nuitee
H
hollifield • solo_traveller • us
10
2026-08-16 • via Nuitee
C
Cinquetta • family_with_children • us
10
2026-08-15 • via Nuitee
C
Chad • solo_traveller • us
10
2026-08-07 • via Nuitee
C
Cassie • family_with_children • us
9
2026-08-03 • via Nuitee
J
Jorge • family_with_children • us
10
2026-07-24 • via Nuitee
I
Ivan Cobena • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Amirah • family_with_children • us
8
2026-07-09 • via Nuitee
K
Kimberly • solo_traveller • us
9
Pros:

The Quietness the cooking grills and the pool of course

Cons:

The Pool should be open till Midnight with the amount of money you spend on the hotel room.
The kitchen didn't have everything i needed.
The elevator is shity and all the amount of walking with your things you have to do just to get to the raggedy elevator is insane.

2026-06-16 • via Nuitee
J
John • couple • us
10
Amazing
Pros:

The breakfast was good. The staff was amazing,the rooms were clean. One of a very few hotels with a pool.

Cons:

It wasn't a real negative. It was a lot of kids there. Probably a tournament .

2026-06-16 • via Nuitee
S
Sightseer48248198124 • Solo travel
10
Exceptional service
Pros:

I stayed at this Homewood Suites on 8 June 2026 after a long weekend visiting family. The lobby was clean and welcoming; actually all the spaces, inside and outside, were that way. I was greeted by a very friendly and professional front desk employee. My check in was quick and efficient. My room was spacious, clean and so, so quiet. I did not hear other guests at all and was able to relax, wind down and refresh. The full kitchen that comes fully equipped was so great to have - I love that I was able to spend my day reading, eating, snacking (I brought groceries) and did not need to leave my room. Because there was a small eating area, a loveseat and table, a desk and another armchair by the window, there were plenty of spaces to relax in and not feel closed in. The bed, a king, was super comfy and I slept through the night when I retired. I had a walk in shower that had a pull down bench and a handheld nozzle. Perfect! Breakfast was also surprisingly very good and the coffee was strong. Every staff member I came across was friendly, saying a pleasant “Hello” or gave me a smile. I enjoyed my stay so much that I plan on returning to this hotel. It is difficult to find hotels that provide even the bare minimum acceptable service - this Homewood Suites provides exceptional service for an extremely reasonable price.

2026-06-15 • via Tripadvisor
B
Brian • family_with_children • us
10
2026-06-15 • via Nuitee
T
Talia • couple • gb
10
2026-06-09 • via Nuitee
S
Sheri • couple • us
10
2026-06-07 • via Nuitee
W
Wykil • couple • us
10
Pros:

Everything from the location to the staff to the suite, it really made me feel at home and at peace

Cons:

The only thing I didn’t like was that some of the dishes had food residue on them for example a couple knives and forks, a plate or two and a pot. I simply saw how large the facilities were and I decided to wash dishes and make everything exceptional but other than that the facilities and dining and room and bathroom were excellent

2026-06-04 • via Nuitee
J
Journey23577811251 • Family
10
Breakfast stocked and friendly service
Pros:

April did a great job keeping the breakfast area restocked. She was friendly and helpful.

2026-05-29 • via Tripadvisor
M
maribelrG2600BH • Family
10
Amazing experience!
Pros:

Beautiful location! Amazing and friendly atmosphere. Rooms are great, home away from home! Amazing value, you get your money’s worth! Very clean! No noise at night, which was great! Service was outstanding! Food was excellent!

2026-05-28 • via Tripadvisor