Homewood Suites by Hilton Chester

Hotels
•
Homewood Suites by Hilton
8.7 (288 reviews)
12810 Old Stage Road , Chester , us
+1 804-751-0010

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Roach in the kitchen
Minor cleanliness issue

Categories

Cleanliness
8.2
Most reviews mention clean rooms but one review cited a roach in the kitchen.
Service
9.2
Many reviewers praise the staff, particularly April and Tawanda, for their exceptional service.
Location
8.7
Multiple reviews indicate a convenient and enjoyable location.
Room Quality
8.7
Guests found the rooms to be nice and comfortable with ample space.
Amenities
8.7
Guest reviews generally reflect satisfaction with hotel amenities.
Value for Money
8.7
The general sentiment indicates good value considering the service and amenities.
Food and Beverage
9.2
Breakfast received high praise for variety and quality, especially from staff member Tywanda.
Overall Experience
8.2
Overall, guests express satisfaction and a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:36

Property Description

Luxurious Suites and Amenities

Located just a short drive from Pocahontas State Park, Homewood Suites offers a perfect blend of comfort and convenience. The spacious suites feature fully equipped kitchens, cable TV, and free Wi-Fi, ensuring a relaxing stay for all guests.

Recreational Activities for Everyone

Unwind and stay active with the hotel's basketball court, large patio with gas grills, hot tub, and fitness center. Whether you prefer a leisurely evening outdoors or an energizing workout session, there's something for everyone to enjoy during their stay.

Convenient Location and Services

Situated near Richmond International Airport and Fort Lee, Homewood Suites provides easy access to key attractions. With free on-site parking and a range of thoughtful amenities, your stay at our hotel will be nothing short of exceptional.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please not, the property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 288 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.2
H
hollifield • solo_traveller • us
10
2026-08-16 • via Nuitee
C
Cinquetta • family_with_children • us
10
2026-08-15 • via Nuitee
C
Chad • solo_traveller • us
10
2026-08-07 • via Nuitee
C
Cassie • family_with_children • us
9
2026-08-03 • via Nuitee
J
Jorge • family_with_children • us
10
2026-07-24 • via Nuitee
I
Ivan Cobena • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Amirah • family_with_children • us
8
2026-07-09 • via Nuitee
K
Kimberly • solo_traveller • us
9
Pros:

The Quietness the cooking grills and the pool of course

Cons:

The Pool should be open till Midnight with the amount of money you spend on the hotel room.
The kitchen didn't have everything i needed.
The elevator is shity and all the amount of walking with your things you have to do just to get to the raggedy elevator is insane.

2026-06-16 • via Nuitee
J
John • couple • us
10
Amazing
Pros:

The breakfast was good. The staff was amazing,the rooms were clean. One of a very few hotels with a pool.

Cons:

It wasn't a real negative. It was a lot of kids there. Probably a tournament .

2026-06-16 • via Nuitee
S
Sightseer48248198124 • Solo travel
10
Exceptional service
Pros:

I stayed at this Homewood Suites on 8 June 2026 after a long weekend visiting family. The lobby was clean and welcoming; actually all the spaces, inside and outside, were that way. I was greeted by a very friendly and professional front desk employee. My check in was quick and efficient. My room was spacious, clean and so, so quiet. I did not hear other guests at all and was able to relax, wind down and refresh. The full kitchen that comes fully equipped was so great to have - I love that I was able to spend my day reading, eating, snacking (I brought groceries) and did not need to leave my room. Because there was a small eating area, a loveseat and table, a desk and another armchair by the window, there were plenty of spaces to relax in and not feel closed in. The bed, a king, was super comfy and I slept through the night when I retired. I had a walk in shower that had a pull down bench and a handheld nozzle. Perfect! Breakfast was also surprisingly very good and the coffee was strong. Every staff member I came across was friendly, saying a pleasant “Hello” or gave me a smile. I enjoyed my stay so much that I plan on returning to this hotel. It is difficult to find hotels that provide even the bare minimum acceptable service - this Homewood Suites provides exceptional service for an extremely reasonable price.

2026-06-15 • via Tripadvisor
B
Brian • family_with_children • us
10
2026-06-15 • via Nuitee
T
Talia • couple • gb
10
2026-06-09 • via Nuitee
S
Sheri • couple • us
10
2026-06-07 • via Nuitee
W
Wykil • couple • us
10
Pros:

Everything from the location to the staff to the suite, it really made me feel at home and at peace

Cons:

The only thing I didn’t like was that some of the dishes had food residue on them for example a couple knives and forks, a plate or two and a pot. I simply saw how large the facilities were and I decided to wash dishes and make everything exceptional but other than that the facilities and dining and room and bathroom were excellent

2026-06-04 • via Nuitee
J
Journey23577811251 • Family
10
Breakfast stocked and friendly service
Pros:

April did a great job keeping the breakfast area restocked. She was friendly and helpful.

2026-05-29 • via Tripadvisor
M
maribelrG2600BH • Family
10
Amazing experience!
Pros:

Beautiful location! Amazing and friendly atmosphere. Rooms are great, home away from home! Amazing value, you get your money’s worth! Very clean! No noise at night, which was great! Service was outstanding! Food was excellent!

2026-05-28 • via Tripadvisor
J
joycekF1875IW • Family
8
Girls Trip
Pros:

The room is clean and spacious. The breakfast area is clean . The food was ok, but not very warm. The buffet on Wednesday evening was enjoyable. There was not enough towels and washcloths for a four-day stay. (I asked the front desk how often my room would be cleaned.)

2026-05-28 • via Tripadvisor
N
Nilsa • family_with_children • us
9
Great place to stay at
Pros:

Spacious suites and good complimentary food

Cons:

A minor issue that our room refrigerator was dirty something was left spilled in there and it was not cleaned out

2026-05-24 • via Nuitee
C
cindygW147IL • Family
8
Wedding experience
Pros:

Every thing was awesome. The breakfast was great.

2026-05-23 • via Tripadvisor
D
Debora(Deb) • solo_traveller • us
10
Pros:

Clerk at counter, room layout, breakfast

Cons:

Everything was great

2026-05-17 • via Nuitee