Best Western Chilworth Manor Hotel

Hotels
•
Best Western
8 (171 reviews)
Romsey Road, Chilworth Manor, Southampton, England, SO16 7PT , Southampton , GB
44-23-80767333

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good overall value for money
Cons:
Outdated room furnishings
Some cleanliness issues

Categories

Cleanliness
7.08
Multiple comments indicated dirty carpets and outdated decor, suggesting the need for improvement.
Service
9.05
The staff were consistently described as friendly and responsive, contributing positively to the experience.
Location
8.59
Convenient location for business travelers; positive general sentiment about the surroundings.
Room Quality
7.04
Some rooms described as outdated and basic; however, a few reports noted good room size and comfort.
Amenities
8.07
Guests enjoyed the pool and sauna, though there were some complaints about gym access.
Value for Money
8.03
Value considered decent, with a good balance of facilities provided for the cost.
Food and Beverage
8.08
Generally positive comments about breakfast and dinner, though dinner menu improvement is requested.
Overall Experience
8.05
Mixed experiences overall, but many guests had pleasant stays with notable issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:52

Property Description

Recreational Opportunities
Indoor pool, sauna, fitness center

Dining Experience
The Manor Restaurant, coffee shop/cafe, bar/lounge

Featured Amenities
Business center, 24-hour front desk, complimentary wireless internet access

With a stay at Best Western Chilworth Manor Hotel, you'll be centrally located in Southampton, within a 15-minute drive of New Forest National Park and Southampton Cruise Terminal. Book now for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SOU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 171 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mike
10
Pros:

Used the pool, sauna and steam room for the first time. Very nice added extra

2025-10-06 • via Nuitee
K
Kim
10
Pros:

We didn't get to use the gym

2025-10-06 • via Nuitee
I
Ian
10
Good hotel
Pros:

Have stayed many times as convenient for my office. Hotel is nice, nothing flashy, but beds comfy, rooms clean, breakfast nice and staff friendly.

Only area that needs improving is the evening food menu.

2025-10-06 • via Nuitee
S
Sarah
2
Pros:

Unfortunately our stay was not good. We really echo some other reviews in that the hotel bedrooms need a massive overhaul, out dated furniture, dull decor, dirty carpets, boiling hot (too hot to get a decent night sleep), mould on bathroom ceiling, we could add more but to be honest would just rather erase the experience!

2025-10-05 • via Nuitee
A
Amanda
10
Great over night stay
Pros:

Great room, definitely worth the extra for a suite, it was huge with lots of character.
Was there for an event the service behind the bar, despite being extremely busy was fabulous.

2025-10-04 • via Nuitee
S
Stan
8
Pros:

Just as expected with a quality facility and good value

2025-10-03 • via Nuitee
M
Michael
10
Pros:

Always a great stay

2025-10-02 • via Nuitee
G
Gilly • partner
8
Pros:

Room was clean but only one teabag and not enough milk - sign in door of bathroom informing guests to shut door when showering because condensation/steam makes the fire alarm go off - this happened at 6.45 ish in the morning !

2025-10-01 • via Nuitee
I
Ian
10
Nice simple hotel
Pros:

Stayed many times.

2025-09-28 • via Nuitee
S
Simon
8
Pros:

Lovely

2025-09-27 • via Nuitee
N
Nagja • partner
10
Pros:

Carpets need updating, food good.

2025-09-27 • via Nuitee
L
Linsey
8
Would recommend for couples
Pros:

Lovely hotel I would recommend but more suitable for personal/ couples stay not business trip, food was lovely. friendly atmosphere.
The only negative I would say is although I paid extra for an executive room - the room I was given was not up to that standard and was very basic and small compared to other hotels standards.

2025-09-24 • via Nuitee
P
Philip
10
Pros:

Excellent, efficient restaurant.
Only critique is the lack of a fridge in the room.
We had a fire alarm at 6:30am because someone took a shower with the bathroom door open. Despite notice on door so it must be a frequent false alarm.

2025-09-14 • via Nuitee
C
Carole • partner
6
Pros:

The grounds are very pretty the inside and rooms are a little tired, the breakfast was very good....however did not appreciate being woken at 6:40 am by the fire alarm and having to evacuate in my pj's....no apology received...i know these things happen and atleast it was a false alarm, but impaired our stay and sleep.

2025-09-14 • via Nuitee
D
Douglas • partner
10
Pros:

Everything about the hotel was just right

2025-09-12 • via Nuitee
W
Wendy
8
Pros:

Lovely grounds ,and main lobby is charming..
The rooms could do with sprucing up , especially the bath tub and carpet .
Also we were advised water works going on at the hotel on Sunday after 0900 which would affect the amount of water in rooms .we didn't think much of it ,but the next day ,there was actually no water at all after 0900,not even to flush toilets which I don't think is right for hotel rooms.

2025-08-31 • via Nuitee
P
Paul
4
Nice hotel but many problems in the room
Pros:

The hotel is very nice, the room was big, and the bed was comfortable. However, the main shower head did not work properly (no hot water), there was no shower gel in the dispenser, and the TV had no signal (no channels available). When I tried to contact reception using the room telephone it was constantly engaged. When I went down to the reception, the receptionist was talking on the phone to her friend using the main hotel phone. To be fair to the other hotel staff, they did respond promptly, fixed the TV and refilled the shower gel. I would not stay there again or recommend.

2025-08-29 • via Nuitee
D
Daniel • family
10
Pros:

Great place. Checkin super easy. Room was a twin and lovely. Shower pucker too which is important. Pool was a lovely touch and breakfast was monster.

2025-08-22 • via Nuitee
W
William
4
Pros:

Its a terrible shame that the gardens have been left to go wild. The stonework is crumbling and decaying badly. The room was tired ie bathroom
Silicone black in places.

2025-08-17 • via Nuitee
R
roger
8
Pros:

Very lovely building and surrounding gardens. I used the pool ot the Club each day and really enjoyed the facilities there.

2025-08-12 • via Nuitee