Comfort Inn & Suites Rochester South Mayo Clinic

Hotels
•
Comfort
8.5 (517 reviews)
7320 Airport View Drive Southwest , Rochester , US
+1 507-218-7903

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Very clean rooms (multiple mentions)
Excellent/good breakfast (sausage frequently praised)
Great value for the price
Friendly/helpful staff (many mentions)
Shuttle service reliable and on-time
Close to hospital/airport; convenient for Mayo visitors
Safe and quiet property
Cons:
Major front-desk booking dispute; rude clerk and unresponsive manager
Hot tub issues (not working, not hot, small/lukewarm)
Uncomfortable beds and some poor couch/bed comfort
Isolated bed-bug incident reported
Occasional disappointing breakfast (minimal options, soupy eggs)
Wi‑Fi failures and lack of local information in some rooms
Shower water pooling on the floor in some rooms

Categories

Cleanliness
9.2
Multiple guests described the property and rooms as very clean; one serious exception (bed bug incident) noted, but overall housekeeping is strong.
Service
6.5
Several reports of friendly, helpful staff and an excellent shuttle, but a prominent negative incident (rude desk clerk who threatened police and an unresponsive manager) substantially lowers the service score.
Location
9.5
Frequently cited as convenient (close to hospital/airport, useful for Mayo visitors); a few guests noted it was farther from the city, but location is generally a strength.
Room Quality
6.8
Mixed room comfort: multiple complaints about very hard beds, uncomfortable pull-out couch, shower water on the floor and an isolated bed-bug incident — room comfort and condition are notable weaknesses.
Amenities
7.2
Shuttle service and pool received praise, but repeated complaints about the hot tub (not working, not hot, or too small) and some Wi-Fi issues reduce the amenities score.
Value for Money
10
Numerous comments highlight excellent value and good pricing (e.g., 'great hotel for the price', 'best hotel for the price'), making value a clear strong point.
Food and Beverage
8.8
Breakfast was often praised (excellent breakfast bar, good sausage), though a few guests found options minimal or eggs soupy — overall food is a positive with occasional shortcomings.
Overall Experience
10
Most stays were described as clean, quiet and satisfactory with helpful staff and good breakfasts; despite some serious isolated negatives (service incident, bed bug) the dominant sentiment is highly positive, driven by cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location near Airport
Situated just a 2-minute drive from Rochester International Airport, AmericInn Rochester Airport offers a perfect stay for travelers looking for comfort and convenience.

Relaxing Amenities
Unwind in the heated indoor pool or hot tub, stay active at the fitness centre, and start your day right with a complimentary continental breakfast.

Business and Leisure Facilities
Whether you're here for work or leisure, take advantage of the business centre, meeting facilities, and the proximity to Rochester International Event Center and downtown Rochester.

Book your stay at AmericInn Rochester Airport now for a seamless and enjoyable visit to Minnesota!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property offer an Airport shuttle, on Monday, Thursday and Friday, from 6 a.m. to 6 p.m.
Guests need to call ahead of arrival to make arrangements for pick up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RST

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 517 reviews
Cleanliness: 9.2
Service: 6.5
Location: 9.5
Room Quality: 6.8
Amenities: 7.2
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
F
Flores Montaño • couple • us
10
2026-10-31 • via Nuitee
N
Nancy • couple • us
10
Great hotel for the price
Pros:

Very clean and well priced. Excellent breakfast bar.

Cons:

Further away from the Mayo but worth the savings.

2026-10-29 • via Nuitee
B
Block • solo_traveller • us
8
Will never stay there again!!!
Pros:

Everything about the property was good.

Cons:

I booked another two-night stay a few weeks later but didn’t stay because of a booking dispute with the desk clerk on the night of the booked stay. I asked him to call the Hotel manager but he refused. He even threatened to call the police if I didn’t leave immediately. I have rarely interacted with a more rude customer service representative.
The next day I called the Hotel Manager. Dan seemed understanding so I asked him to discuss this incident with his clerk and get back to me. He didn’t. Perhaps the Manager’s response explains the clerks behavior.

2026-10-26 • via Nuitee
J
John • couple • us
10
Great for a quick stop!
2026-10-25 • via Nuitee
C
Cocker • couple • us
1
2026-10-23 • via Nuitee
K
Kirsten • solo_traveller • us
8
2026-10-21 • via Nuitee
W
William • couple • us
10
2026-10-21 • via Nuitee
T
Todd • couple • us
10
Great stay.
Pros:

Clean and comfortable. Great breakfast. Helpful hosts.

Cons:

Nothing

2026-10-20 • via Nuitee
R
Rochelle • couple • us
9
2026-10-17 • via Nuitee
G
Gutierrez • couple • us
6
Bed was very uncomfortable
Pros:

Breakfast was good. Location was close to the airport but far from the city.

Cons:

Bed was terrible. It was too hard, slept terribly. Pillows were large fluffy and full. I personally like flatter pillows.

2026-10-17 • via Nuitee
A
Amber • couple • us
7
Pros:

Super friendly staff at check in and out.

Cons:

The hot tub was not working and that was the main reason I booked this hotel is because it had a hot tub.

2026-10-12 • via Nuitee
Y
Yocum • couple • us
8
Overall we were pleased by some things and not by others.
Pros:

I was there for Mayo. I loved that it had decent sausage EVERY morning for breakfast! It tasted good and I needed the protein in the morning. Some days I had to fast and it worked out well for my schedule. The person at the reception desk seemed very friendly and helpful.

Cons:

We had a room with a walk in shower. I wasn't sure I could get in and out of the tub shower. They let me have one which I was glad. But, unfortunately,, every shower we had there, the floor in front of the shower got lots of water on it. I didn't like that. In the room we had the bed was almost right on the floor. The person at the desk did tell my husband we could maybe change rooms after the first night. I just wasn't sure I could use the tub.

2026-10-12 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-10-09 • via Nuitee
M
Marvin • solo_traveller • us
10
2026-09-18 • via Nuitee
J
Janet • couple • us
6
Pros:

Close to hospital

Cons:

The hot tub wasn’t hot

2026-09-15 • via Nuitee
G
Gary • family_with_children • us
10
2026-09-14 • via Nuitee
A
Ariel • couple • us
4
2026-09-12 • via Nuitee
J
Josh • couple • us
5
We wouldn’t seek this location out for future stays.
Pros:

The location was nice

Cons:

The hot tub was very small, lukewarm water.

2026-09-08 • via Nuitee
A
ainur • extended_group • es
2
2026-09-08 • via Nuitee
I
Ion Iulian • solo_traveller • it
10
2026-09-05 • via Nuitee