Hôtel de L'univers Arras

Hotels
8.1 (2654 reviews)
3&5 Place De La Croix Rouge , Arras , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Good breakfast
Cons:
Cleanliness issues
Dated decor
Limited breakfast options

Categories

Cleanliness
7.48
Some comments indicate issues with cleanliness, such as dusty rooms and unclean bathroom floors.
Service
8.45
Reviews highlight friendly staff and good service, contributing positively.
Location
8.99
Many guests praised the hotel’s central location and proximity to attractions.
Room Quality
6.94
Some reviews noted dated decor and discomforts such as hard pillows.
Amenities
8.47
Positive remarks about private parking and breakfast offerings support this rating.
Value for Money
7.93
Generally perceived as good value, despite noted issues that can affect perceptions.
Food and Beverage
8.48
High praise for breakfast and dinner, although some concerns were expressed about breakfast variety.
Overall Experience
8.05
General satisfaction is reflected in the overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:15

Property Description

Charming Hotel in the Heart of Arras

Luxurious Accommodations: Hotel De L'univers offers en suite guestrooms equipped with TV and Wi-Fi, ensuring a comfortable stay for all guests.

Exquisite Dining Experience: Indulge in local dishes and seasonal specialties at the hotel's gourmet restaurant, a perfect culinary journey for food enthusiasts.

Convenient Location and Amenities: Explore nearby attractions like the Beffroi d’Arras and Fine Arts Museum, with Arras Train Station just 500 meters away. Don't forget, there's also a charging station for electric cars available at the property.

Ready to experience the charm of Hotel De L'univers? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2654 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.05
G
Gerard • couple • be
8
Pros:

L'emplacement

Cons:

Rien

2026-03-21 • via Nuitee
K
Kirk • couple • gb
6
Pros:

Staff were nice, Breakfast was pleasant

Cons:

Over bearing smell of cleaning products.
Moved room due to above smell and grotty floor carpet.

2026-03-16 • via Nuitee
H
Hilde • couple • be
9
2026-03-15 • via Nuitee
I
Isabella • couple • be
8
Pros:

Bel hôtel, confort.

Cons:

Le repas du soir. Petite quantité, n'ont pas indiqué la présence de lactose. Dommage...

2026-03-15 • via Nuitee
R
Ramette • couple • fr
9
Pros:

Le personnel très sympathique
La proximité avec le centre ville
Le calme

Cons:

Ras

2026-03-13 • via Nuitee
L
Linda • couple • gb
8
All good
Pros:

Wear it is

2026-03-11 • via Nuitee
D
Daniel • couple • fr
8
2026-03-10 • via Nuitee
T
Thierry • solo_traveller • fr
8
2026-03-09 • via Nuitee
D
David • solo_traveller • gb
9
Fab hotel and great location
Pros:

Breakfast pretty bland

Cons:

Breakfast

2026-03-09 • via Nuitee
C
Claire • couple • fr
7
Pros:

Bonne situation, confortable

Cons:

Les buffets du petit déjeuner n'étaient pas souvent remplis

2026-03-09 • via Nuitee
S
Stephen • solo_traveller • gb
7
Efficient overnight stay
Pros:

Location

2026-03-09 • via Nuitee
M
michel • solo_traveller • fr
8
Pros:

Calme et très confortable, bon accueil

Cons:

Petit déjeuner un peu plus original

2026-03-08 • via Nuitee
L
Leendert • couple • nl
7
2026-03-08 • via Nuitee
H
HAMISH • couple • gb
10
A perfect stop over 1 hour from the Channel Tunnel
Pros:

We have stayed at this hotel many times and never disappointed. Perfect location, secure pre-bookable parking, excellent restaurant and lovely staff.

Cons:

Nothing

2026-03-05 • via Nuitee
L
Lucia • couple • gb
9
Pros:

Clean, comfortable, very near the centre. Secure parking.

2026-03-04 • via Nuitee
A
Anthony • couple • fr
10
Pros:

Nous avons aimé le confort, la sécurité, le calme, le service, la propreté et le bon petit-déjeuner.

2026-03-04 • via Nuitee
L
Ludovic • couple • fr
8
Pros:

Son côté historique, sa localisation, le calme.

2026-02-27 • via Nuitee
E
Eric • solo_traveller • fr
5
Pros:

Très bon emplacement en centre ville proche Gd Place, stationnement relativement facile si vous acceptez de marcher 5-10 mn, chambre spacieuse (n° 217).
Hotel vieillissant, une belle rénovation des espaces communs (réception, salle PDJ) ne serait pas du luxe et redonnerait un fier caractère à ce bel édifice.
PDJ médiocre pour un établissement de cette catégorie (jambon, ananas coupé en quart, yaourts à température ambiante...

Cons:

PDJ à revoir (qualité, variété, présentation, fraicheur (yaourts).

2026-02-27 • via Nuitee
X
XAVIER • couple • fr
9
2026-02-27 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Great location, interesting building, secure parking. We also enjoyed dinner in the restaurant.

2026-02-26 • via Nuitee