AC Hotel Gran Canaria by Marriott

Hotels
•
AC Hotels by Marriott
8 (2387 reviews)
Eduardo Benot, 3-5 , Las Palmas , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.46
Several complaints regarding cleanliness and maintenance issues.
Service
9.43
Generally positive remarks about the staff being friendly and accommodating.
Location
9.47
Many positive mentions about the hotel's location being excellent.
Room Quality
7.42
Issues with room maintenance and older facilities were reported.
Amenities
7.95
Mixed feedback, with some positive notes on views but negative on room amenities.
Value for Money
8.41
Generally regarded as good, though some exceptions noted.
Food and Beverage
6.46
Negative feedback on the breakfast and restaurant options.
Overall Experience
8.43
General sentiment that despite issues, the location and service provided a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:22

Property Description

Luxury Stay Near Las Canteras Beach

Modern Rooms with City Views
Experience comfort and style in our air-conditioned rooms with wooden flooring and modern design. Enjoy city views from your private balcony, and choose from our selection of satellite TV channels and pillow menu.

AC Lounge Bar with Stunning City Views
Relax and unwind at our AC Lounge Bar located on the top floors, offering breathtaking views of the city. Sip on a cocktail while taking in the panoramic scenery.

Convenient Central Location
Located in the heart of Las Palmas, our hotel is just a short walk from the beach, harbour, and El Muelle Shopping Centre. Explore the vibrant streets filled with shops, bars, and restaurants during your stay.

Book now for an unforgettable experience at AC Hotel Gran Canaria.

Important information:

Please note that access to the gym and pool is not adapted for guests with reduced mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 16.28 per day.

Location

Guest Reviews

8
Based on 2387 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.46
Overall Experience: 8.43
R
Rostislav • couple • cz
5
Pros:

Bez snídaně, Byl jsem zde již dvakrát a bez problému.

Cons:

Nutná výměna balkonových dveří. Nápis ve výtahu a lepící páska na pokoji to nespraví.

2026-03-14 • via Nuitee
M
Melina • couple • de
8
Super Lage, das Zimmer neu und sauber. Empfehlt!
Pros:

Lage

2026-03-13 • via Nuitee
O
Oliver • family_with_children • es
6
2026-03-12 • via Nuitee
M
Marina • family_with_children • ba
9
Pros:

Odlicna lokacija. Sobe imaju dobru izolacuju s obzirom da smo boravili za vrijeme karnevala.

Cons:

Dorucak bi mogao biti bogatiji.

2026-03-08 • via Nuitee
N
Nicholas • family_with_children • es
10
2026-03-08 • via Nuitee
T
Thomas • family_with_children • ch
8
2026-03-08 • via Nuitee
I
Inmaculada • solo_traveller • es
8
Agradable
Pros:

Lo mejor el desayuno, las vistas y el personal. La habitación muy confortable

Cons:

Que hubiera aire acondicionado caliente en las habitaciones

2026-03-06 • via Nuitee
C
cees • couple • nl
10
2026-03-06 • via Nuitee
K
Kyrre Larenfeldt • family_with_children • no
9
Pros:

Store rom med balkong. Sentralt og hyggelig betjening.

2026-03-06 • via Nuitee
P
Pedro Blanco Antunes • family_with_children • pt
10
2026-03-05 • via Nuitee
E
Eunice • family_with_children • us
9
We relaxed and enjoyed the end of Carnaval. The shopping mall was very close to the hotel.
Pros:

That staff were incredibly helpful. We especially want to thank Elu for doing a superb job of cleaning our rooms. The matresses and pillows were excellent and we slept very well!

Cons:

The balcony doors were difficult to close. The wind was strong enough to blow them open. Also the first two machines in the gym could not be programmed.

2026-03-05 • via Nuitee
C
Czeslaw • couple • pl
6
Pros:

Lokalizacja idealna dla mojej podróży służbowej. Termin rezerwacji pozwolił również na obejrzenie karnawału w Las Palmas.

Cons:

Problemy techniczne w pokojach (zatkane odpływy, niedomykające się drzwi, hałas zewnętrzny z ulicy, etc). Brak alternatywnych rekomendacji dla parkingu samochodu w przypadku ograniczeń ruchu wokół obiektu.

2026-03-05 • via Nuitee
F
Finnbogi Rútur • couple • is
7
Cons:

Due to untight windows/door in the room, there was a lot of noise in strong wind. A dinner we had once in the restaurant was far below standard at a far too high price.

2026-03-04 • via Nuitee
M
Michel • solo_traveller • ca
7
It was ok
Pros:

The location and the big room

Cons:

The menu at the restaurant didn’t have much options

2026-03-04 • via Nuitee
G
Galan Martinez • solo_traveller • es
10
2026-03-03 • via Nuitee
M
Mateusz • family_with_children • pl
8
Pros:

Bardzo miła i pomocna obsługa, lokalizacja hotelu świetna, zależało nam na bliskości portu.

Cons:

Obiekt ma już swoje lata, gdzieniegdzie widać już znak czasu. Pokoje trochę słabo wygłuszone.

2026-03-03 • via Nuitee
R
Rafael • couple • es
10
2026-03-02 • via Nuitee
U
Ulla • family_with_children • se
7
Lyxigt läge. Trevlig personal
Pros:

Frukosten var lite fattig. Bacon var kokt istället stekt 😒

Cons:

Ingen poolbar.
Golven i baren var slitig , många hål som man var nära på att ramla.
Fattig meny också. Små rum.

2026-03-02 • via Nuitee
L
Luigia • family_with_children • it
9
2026-03-02 • via Nuitee
S
Sara • solo_traveller • es
10
2026-03-01 • via Nuitee