AC Hotel Palencia by Marriott

Hotels
AC Hotels by Marriott
8.4 (1740 reviews)
Avenida de Cuba, 25 , Palencia , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Slow service
Gym facilities
Location concerns
Heating issues

Categories

Cleanliness
8.1
Most reviews mention cleanliness as satisfactory, though some issues were noted.
Service
8.7
Some negative comments regarding staff interactions, but overall service was found friendly.
Location
8.3
Location mentioned as convenient for some, but others found it a bit far from the city center.
Room Quality
8.5
Rooms generally described as comfortable and modern.
Amenities
8.1
Some concerns about the inadequacy of gym facilities and lack of heating in common areas.
Value for Money
8.4
Most guests felt the overall value was decent, though some specific criticisms of pricing were noted.
Food and Beverage
8.6
Breakfast received positive remarks, although there were some issues with replenishment.
Overall Experience
8.5
A mix of positive and negative experiences overall, leading to a balanced impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:09

Property Description

Convenient Location: Located near Palencia's centre, AC Hotel Palencia offers easy access to Valladolid, Burgos, and Santander.

Luxurious Amenities: Unwind in the sauna and Turkish bath post-workout at the gym. Socialize in the cozy AC Lounge with friends or colleagues.

Accessibility: Situated 2 km from both the bus and train stations, with Valladolid airport just 56 km away.

Experience convenience, luxury, and accessibility all in one place at AC Hotel Palencia. Book now for a memorable stay!

Important information:

Please note that breakfast is served from 07:00 to 10:00 from Monday to Friday, and from 08:00 to 11:00 on Saturday and Sunday.

Please note that extra beds are available for children under 12 years old only. These are subject to availability and must be confirmed by the hotel in advance.

Please note that the restaurant is closed on Weekends, Summer and Public Holidays, and from 22 December until 07 January. Dinner is available Monday to Thursday from 20:00 to 23:00.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1740 reviews
Cleanliness: 8.1
Service: 8.7
Location: 8.3
Room Quality: 8.5
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.5
F
Fernando solo_traveller es
9
2026-03-21 via Nuitee
O
Ouadie family_with_children ma
5
Pros:

Emplacement

Cons:

La douche ( eau plein de rouille ) le diner pas de goût

2026-03-18 via Nuitee
J
Jaime couple es
9
Parada en Palencia
Pros:

El Hotel no está céntrico precisamente, pero tampoco demasiado lejos del centro de la ciudad. Un paseo de 10-15 minutos te he dejado a ti piedra de la calle Mayor
La cama era muy cómoda y el desayuno bastante completo.
Destacaría, sobre todo la flexibilidad del personal del Hotel. Es un punto a su favor a valorar cuando tienes un problema

Cons:

La única pega que le pondría, es que el parking exterior es enano, aunque también se puede aparcar en la calle

2026-03-16 via Nuitee
S
Sacha family_with_children gb
8
Marriott standards
Pros:

Kind personnel, comfortable room, kitted out with everything needed. Grand!

2026-03-15 via Nuitee
M
M Virtudes extended_group es
9
2026-03-08 via Nuitee
A
Ana Belen family_with_children es
9
2026-03-07 via Nuitee
T
Thomas solo_traveller gb
5
Pros:

I wouldn't stay again

2026-03-03 via Nuitee
I
Ivan family_with_children pt
9
2026-03-02 via Nuitee
B
Bryant family_with_children es
10
2026-03-02 via Nuitee
M
Mª Teresa family_with_children es
10
2026-03-02 via Nuitee
M
maximo couple es
8
2026-03-01 via Nuitee
Y
Yordanov couple nl
2
Een tegenvallende accommodatie
Pros:

Het enige prettige moment was bij uitchecken de medewerker aan de ontvangstbalie. Hij was vriendelijk en sprak zijn talen ( engels) redelijk.

Cons:

Het hele hotel. De garage is voor een wat grotere auto niet geschikt. Je hebt iemand nodig die je helpt en dat ligt niet aan rij bekwaamheid. Daarnaast kost de garage €12,50,=. Daarnaast is de toegang naar het hotel vanuit de garage een doolhof. Een lawaaierig hotel direct naast een auto wasstraat en doorgaande weg.
De kamer was voorbereid voor één persoon, 1 badjas, 1 paar badslippers, 1 tandenborstel ( servicepakket).
Het ergste is de kamer parfum of deodorant welk gebruikt wordt in de kamers. ( bij navraag bleek dit zo te zijn). Een diep doordringende scherpe geur wat blijft ondanks open ramen. Resultaat een kapotte sinus holte. Helaas bleek bij verzoek om andere kamer deze geur overal te zijn ook voor extra betaling geen optie. Advies om bij boeking je goed te laten informeren over de mogelijk en onmogelijkheden.

2026-03-01 via Nuitee
J
Juan Pablo family_with_children es
8
Pros:

Hotel funcional y cómodo. Desayuno muy bueno. Se puede aparcar bien.

Cons:

El restaurante no está abierto el fin de semana, pero enfrente hay uno muy recomendable, San Remo

2026-03-01 via Nuitee
M
Mar family_with_children es
10
Pros:

Habitación bonita con buena cama,buen baño, y con cafetera y cápsulas, perfecto para el café de la mañana.

2026-02-28 via Nuitee
C
Celestino couple es
3
Pude dormir
Pros:

La habitación

Cons:

El personal

2026-02-27 via Nuitee
A
Ana couple es
10
2026-02-27 via Nuitee
G
GENMA couple es
10
Pros:

agua de cortesia y cafe

2026-02-26 via Nuitee
C
christophe couple fr
9
2026-02-23 via Nuitee
C
Covadonga solo_traveller es
10
2026-02-14 via Nuitee
A
Abdelheq couple dz
10
2026-02-13 via Nuitee