Sofitel London St James

Hotels
Sofitel
9.6 (1484 reviews)
6 Waterloo Place , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional location
Friendly and professional staff
Comfortable rooms and beds
Cons:
View from the room could be improved

Categories

Cleanliness
9.39
Staff was attentive and room was kept tidy, aligning with high cleanliness standards.
Service
9.96
Staff were described as kind, efficient, and attentive throughout the stay.
Location
10
Perfectly located for tourism, near attractions and quiet for relaxation.
Room Quality
9.35
Rooms are elegant, with comfortable beds and good amenities.
Amenities
9.38
The hotel offers a range of desirable amenities, including a spa and bar.
Value for Money
9.34
Quality of service and experience justifies the luxury pricing.
Food and Beverage
9.39
Breakfast and bar service exceeded expectations based on guest reviews.
Overall Experience
9.97
Guests reported overwhelmingly positive experiences, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:17

Property Description

Luxurious 5-Star Neoclassical Hotel in London's West End

Luxurious Spa and Michelin Star Dining

Indulge in a luxurious experience at the on-site spa and savor exquisite culinary delights at the Michelin Star restaurant, Wild Honey St James.

Elegantly Redesigned Rooms with Modern Amenities

Experience the blend of bold British design and French elegance in the spacious rooms, each equipped with complimentary WiFi, Sofitel MyBed, and stunning views of London.

Historic Charm with Modern Features

Immerse yourself in the historic charm of the beautifully preserved Neoclassical building while enjoying modern amenities like the newly redesigned St James Bar and innovative spa treatments.

Experience luxury and sophistication at Sofitel London St James - Book your stay now!

Important information:

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 70 per day.

Location

Property Video

Guest Reviews

9.6
Based on 1484 reviews
Cleanliness: 9.39
Service: 9.96
Location: 10
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.97
N
Nadia couple lu
10
2026-05-07 via Nuitee
M
Mike family_with_children nl
10
2026-05-06 via Nuitee
J
John solo_traveller se
10
2026-05-06 via Nuitee
D
Dominik family_with_children de
10
2026-05-04 via Nuitee
C
Carl couple gb
10
2026-04-28 via Nuitee
A
AlexLa family_with_children lv
9
London and Sofitel are LUX!
Pros:

The hotel is nicely placed and truly easy to come from the airport via Victoria station. The hotel is luxury and gives you the needed vibes of London from the very first step.

Cons:

The room we received first was not satisfactory at all due to the view from the window (dirty territory of the internal part of the hotel). Personnel was able to resolve the issue and we are satisfied in full!

2026-04-28 via Nuitee
C
Ceri couple gb
10
exactly what i was looking for & hoping for
Pros:

location

Cons:

nothing

2026-04-27 via Nuitee
C
Carmel couple il
10
2026-04-26 via Nuitee
C
Christoph couple de
9
2026-04-26 via Nuitee
C
Christoph family_with_children de
9
2026-04-26 via Nuitee
E
Etti solo_traveller il
10
2026-04-23 via Nuitee
O
olivier couple fr
8
2026-04-19 via Nuitee
J
Jochen couple de
10
2026-04-18 via Nuitee
J
Jiří couple cz
10
Pros:

Velmi vstřícný a příjemný personál, výborné snídaně, pohodlná postel, ideální lokalita

2026-04-16 via Nuitee
C
Chukwudi couple gb
9
Lovely
Pros:

Great Ambience

Cons:

Nothing

2026-04-15 via Nuitee
H
Helen family_with_children mt
10
2026-04-14 via Nuitee
U
Udo couple de
10
2026-04-09 via Nuitee
V
Valentina family_with_children it
10
Posizione fantastica, staff cordiale, camera spaziosa, colazione ottima.
Pros:

Posizione, cordialità, camere spaziose!

Cons:

//

2026-04-08 via Nuitee
M
Marina couple ch
9
2026-04-06 via Nuitee
M
Maxime family_with_children ca
9
2026-04-04 via Nuitee