AC Hotel Alcalá de Henares by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (888 reviews)
Octavio Paz, 25 , Alcalá de Henares , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Location issues
Limited amenities

Categories

Cleanliness
8.94
The cleanliness was generally appreciated with mentions of good cleaning but with some concerns about towels.
Service
9.41
Excellent service mentioned multiple times, highlighting staff friendliness and helpfulness.
Location
8.45
Location was a concern for some guests, being considered distant from the center.
Room Quality
8.9
Rooms were generally well-rated with mentions of comfort and good amenities, but noise and issues with heating were noted.
Amenities
8.93
Amenities like breakfast were praised, although some facilities were limited (e.g., restaurant closures).
Value for Money
8.39
Mixed feelings on value for money, with comments on pricing being a bit high for the provided services.
Food and Beverage
8.44
Breakfast received positive feedback, but other meal options were limited due to restaurant closures.
Overall Experience
8.91
Overall experience is rated positively, though some notable issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:22

Property Description

Modern Accommodations and Convenient Location

Fitness and Relaxation Amenities: Stay active in our well-equipped gym or unwind in the cozy lounge. Pamper yourself with a rejuvenating session in the Turkish baths.

Spacious Event Facilities and Free WiFi: Host events in our naturally lit function room for up to 1,000 guests. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.

Local Attractions and Accessibility: Explore Casa Natal de Cervantes Museum and Wanda Alcalá nearby. With easy access to the A-2 highway and proximity to Barajas-Madrid airport, convenience is at your doorstep.

Book your stay at AC Hotel Alcala de Henares for a perfect blend of comfort, convenience, and modern amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 888 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
S
Serrano • couple • es
8
2026-05-16 • via Nuitee
M
Marina • family_with_children • es
8
Pros:

Чисто! Приветливый персонал! Магазин рядом.

Cons:

Нет рум сервис( нет рядом ресторана для полноценного обеда и ужина. Нет ужина в отеле((((

2026-05-14 • via Nuitee
R
Regina • couple • es
10
2026-05-12 • via Nuitee
A
Ana Maria • solo_traveller • es
8
2026-05-11 • via Nuitee
V
Vadim • couple • es
10
2026-05-10 • via Nuitee
T
Torsten • couple • de
8
2026-05-10 • via Nuitee
D
Diego • couple • es
10
Excelente hotel en Alcalá de Henares.
Pros:

Todo en la habitación estaba impecable. Muchas opciones sin gluten en el desayuno.

Cons:

Nada.

2026-05-09 • via Nuitee
G
Gregorio • couple • es
6
correcta
Pros:

El nivel, en general, esta por debajo de los hoteles a los que suelo ir, aunque no esta mal.

Cons:

lo que he puesto anteriormente, el nivel general esta por debajo de los hoteles a los que suelo ir

2026-05-07 • via Nuitee
E
Escobio • couple • us
8
2026-05-05 • via Nuitee
M
Miguel • couple • es
10
Fantástico
Pros:

Todo

Cons:

Parking privado caro

2026-05-03 • via Nuitee
Y
Yessner Rodriguez • solo_traveller • pa
10
Pros:

Muy cómodo buena ubicación.
Personal amable

2026-05-01 • via Nuitee
• couple • es
10
2026-04-30 • via Nuitee
T
Tatiana Paez Sanguineti • family_with_children • pe
8
Pros:

La atención del personal

Cons:

Tuvimos problemas iniciales con la habitación

2026-04-30 • via Nuitee
F
Francisco Javier • family_with_children • es
9
2026-04-30 • via Nuitee
J
Jose Enrique • solo_traveller • es
8
Pros:

Hotel bien situado situado si no vas estar en Alcalá de Henares como fue nuestro caso y por supuesto todo impecable

Cons:

Hotel alejado del casco urbano

2026-04-26 • via Nuitee
A
Antonio 22400 • solo_traveller • es
9
Excelente Hotel a buen precio
Pros:

Tranquilo con zona de aparcamiento gratis en las inmediaciones. Cama y almohada muy cómodas. Excelente desayuno.

Cons:

Algo lejos del centro de Alcalá.

2026-04-26 • via Nuitee
M
Mercedes • solo_traveller • es
9
Pros:

Cama cómoda

2026-04-26 • via Nuitee
C
CRISTINA • solo_traveller • es
9
2026-04-26 • via Nuitee
N
Nikolay • couple • bg
8
2026-04-25 • via Nuitee
S
Samuel • couple • sk
8
Cons:

The breakfast menu was poor in vegetables and fruit. There also were not any scrambled eggs snd sausages.

2026-04-24 • via Nuitee