AC Hotel Alcalá de Henares by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (863 reviews)
Octavio Paz, 25 , Alcalá de Henares , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Location issues
Limited amenities

Categories

Cleanliness
8.94
The cleanliness was generally appreciated with mentions of good cleaning but with some concerns about towels.
Service
9.41
Excellent service mentioned multiple times, highlighting staff friendliness and helpfulness.
Location
8.45
Location was a concern for some guests, being considered distant from the center.
Room Quality
8.9
Rooms were generally well-rated with mentions of comfort and good amenities, but noise and issues with heating were noted.
Amenities
8.93
Amenities like breakfast were praised, although some facilities were limited (e.g., restaurant closures).
Value for Money
8.39
Mixed feelings on value for money, with comments on pricing being a bit high for the provided services.
Food and Beverage
8.44
Breakfast received positive feedback, but other meal options were limited due to restaurant closures.
Overall Experience
8.91
Overall experience is rated positively, though some notable issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:22

Property Description

Modern Accommodations and Convenient Location

Fitness and Relaxation Amenities: Stay active in our well-equipped gym or unwind in the cozy lounge. Pamper yourself with a rejuvenating session in the Turkish baths.

Spacious Event Facilities and Free WiFi: Host events in our naturally lit function room for up to 1,000 guests. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.

Local Attractions and Accessibility: Explore Casa Natal de Cervantes Museum and Wanda Alcalá nearby. With easy access to the A-2 highway and proximity to Barajas-Madrid airport, convenience is at your doorstep.

Book your stay at AC Hotel Alcala de Henares for a perfect blend of comfort, convenience, and modern amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 863 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
S
soraya • extended_group • es
10
2026-03-17 • via Nuitee
L
Lyubomyr • solo_traveller • it
10
Pros:

Ristorante, caffè, personale e struttura.

2026-03-17 • via Nuitee
J
Jose Miguel • couple • es
10
2026-03-16 • via Nuitee
K
Kenny • couple • fr
10
2026-03-15 • via Nuitee
P
Paula • couple • es
10
2026-03-15 • via Nuitee
M
María José • couple • es
8
Cons:

Demasiado calor en la habitacion

2026-03-08 • via Nuitee
M
Mauricio • couple • es
8
2026-03-08 • via Nuitee
E
Emilio Angel • family_with_children • es
9
2026-03-06 • via Nuitee
J
José Alejandro • couple • es
9
Buen Hotel y ubicación
Pros:

Estaba todo bien, además dispones de café o infusiones 24 horas sin coste en la recepción.

Cons:

Lo que sí noté que el ambiente de la habitación estaba extremadamente seco, aunque no tenía el aire acondicionado puesto.

2026-03-06 • via Nuitee
D
Daniele • extended_group • it
8
2026-03-02 • via Nuitee
A
Acosta • solo_traveller • es
10
2026-03-01 • via Nuitee
D
Daniel • solo_traveller • es
7
2026-02-22 • via Nuitee
M
MARIA • couple • es
10
2026-02-12 • via Nuitee
R
Roberto • family_with_children • es
10
2026-01-29 • via Nuitee
A
Abdelaziz • couple • es
6
2026-01-29 • via Nuitee
H
Helena • extended_group • es
9
Cons:

El precio, demasiado elevado.

2026-01-26 • via Nuitee
E
Eva Maria • solo_traveller • es
10
2026-01-26 • via Nuitee
E
Emilio Angel • family_with_children • es
9
2026-01-25 • via Nuitee
E
Emilio • couple • es
9
2026-01-25 • via Nuitee
A
agsalex • family_with_children • ar
10
Pros:

Muy buena atención y muy limpio

Cons:

.

2026-01-24 • via Nuitee