Americas Best Value Inn Seward

I came in after check in time to check in. No one was at the desk. I pushed the door bell, I called. We ended up Waiting over 10 minutes for a worker to check us in. She then states the room isn’t ready yet so don’t go in. I kindly asked to use a restroom then and she said “we don’t have that.”

Nothing

The shower stall was old, discolored, and the linoleum in the bathroom was ripped. The sink was chipped., and there were slip slop repairs done with caulking. The breakfast is an absolute joke and I would not eat out of anything in that area. The cereal dispenser did not appear clean. The coffee maker did not appear clean . Has someone from the health department okayed this? If it wouldn’t have been 4th July in Seward, Nebraska, I would not have stayed here. Overall, this motel is a stain on a generally cute, well-maintained town.

Of specific concern was a possible safety issue in our room. Now we did not use the refrigerator or microwave nor did we have small children, but the photo of the refrigerator on the top shelf of an unsteady stand appears to be unsafe.

Additionally, the lock on the window to our room was not fully secure. You could easily yank it and open it and climb in. Further, there was an onion wrapped in tinfoil outside the window??? Although not unsafe, it’s just a bizarre. Someone from the city of Seward or elsewhere needs to inspect this property for safety. Pictures are below.

Beds had thin mattresses. Bed frame was like a fold out bed so a person was hitting their toes on the legs. Half of the plug-installation did not work. Some of the lights did not work. The TV did not work. Finally one of the beds in a two bed room did not have a top sheet.

Not Handicap accessible!!! No juice for breakfast. The room was not clean, I had to ask for more toilet paper.

The front door was broken and taped up. The breakfast was very simple and hardly any coffee.

1. When we arrived the door to the lobby was shattered like something from a crime scene and they said it had been that way for months.
2. I waited for 7-10 mins at the check in desk for someone to show up after ringing the Ring doorbell (only twice) to let them know a person was in the lobby.
3. When the staff member finally came to the front they were startled by my standing at the desk - as in they had no clue someone had come in and rung the ring doorbell twice.
4. They had no record of our reservation - I did have my reservation confirmation information all on hand at check in.
5. The room, although clean and appropriately furnished, was humorously being overrun by ladybugs!
6. The shower head mounting was no longer attached to the wall and water sprayed out the side of the unit over the toilet. But it wasn’t anything a washcloth over the pipe couldn’t fix!
7. NO one answered our in person attempts to talk to someone or even our first phone call to try and check out. When they did finally answer the phone and after letting them know we were trying to check out and had placed the door fobs on the front desk counter, they said “K?” and hung up.

smoke smell, dirty

Couldn't get anything on TV but I needed sleep more

It was dirty and smelled like cigarettes

It was dirty, smelled badly, the beds were hard, there was a roaches, bathroom paint was peeling, tub was nasty.