DoubleTree by Hilton Cherry Hill Philadelphia

Hotels
Doubletree by Hilton
7.6 (681 reviews)
2349 West Marlton Pike , Cherry Hill , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Poor heating
No breakfast options

Categories

Cleanliness
6.43
Multiple mentions of cleanliness issues, including dirty tissues and lack of vacuuming.
Service
8.4
Staff are friendly and responsive, though some service issues were noted.
Location
8.94
Great location highlighted multiple times in the reviews.
Room Quality
7.39
General comfort mentioned, but also concerns about mattress quality and room heating.
Amenities
7.42
Amenities were satisfactory, but some facilities were noted as run-down.
Value for Money
7.88
Guests felt the price was acceptable for the services rendered.
Food and Beverage
6.43
No complimentary coffee in lobby and issues with breakfast options.
Overall Experience
7.9
Mixed experiences noted, balancing positive feedback with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:37

Property Description

Modern Facilities and Dining Options
Experience convenience and comfort at our Cherry Hill hotel with modern amenities and on-site dining options. Enjoy a freshly brewed cup of coffee in your room or grab a free weekday newspaper to start your day right. Indulge in delicious meals at Embers Wood Fired Grill or grab a quick bite at The Corner Cafe.

Leisure and Wellness Activities
Unwind by the seasonal outdoor pool, stay active in the fitness centre, or explore the gift shop for souvenirs. Whether you prefer relaxation or exercise, our hotel offers activities to suit every guest's preference.

Nearby Attractions
Conveniently located near Central Philadelphia and the Pennsylvania Convention Center, our hotel provides easy access to popular attractions like the Garden State Market Place Shopping Center, Cooper River Park, and the Philadelphia Sports Complex. Explore the area and make the most of your stay at the Cherry Hill Hotel.

Book now for an unforgettable stay at our Cherry Hill Hotel and make the most of your trip to New Jersey!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 18, 2025 until Thu, May 21, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 681 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.9
I
Isabel couple nz
8
Very comfortable stay friendly staff
Cons:

Noisy aircon

2026-05-19 via Nuitee
G
George couple us
9
Pros:

Excellent facility. Excellent staff.

Cons:

Location is outside Philadelphia, so, unless you have a car, it is awkward. Very little close to the facility. Used Uber 8 times during our stay.

2026-05-17 via Nuitee
B
Brian couple us
5
Had to sleep on the couch because the bed was broken
Pros:

The people was polite

Cons:

The Bed was broken and Noone got back to me

2026-05-15 via Nuitee
U
ulf solo_traveller de
5
das Hotel wo hier selbst seinen Ansprüchen nicht gerecht
Pros:

der Ausblick zum See

Cons:

die Innenausstattung ist ziemlich abgenutzt und das housekeeping ist nicht perfekt.
Extrem laute Aurcondition
Gastro- und Fitnessbereich haben keine Fenster

2026-05-12 via Nuitee
J
James couple us
10
2026-05-12 via Nuitee
T
tammyk45 Couples Flagstaff, Arizona
10
Very Nice Hotel
Pros:

Very comfortable room. Breakfast in the hotel restaurant was very yummy. Super clean and professional hotel. A very short drive from our day trip in Philly.

2026-05-09 via Tripadvisor
V
Vance couple us
10
Na
Pros:

Na

Cons:

Na

2026-04-29 via Nuitee
A
Adrian solo_traveller us
10
April Vacation
Pros:

Our room was upgraded to a suite which was nice since our original room was not ready when we arrived at 5pm. The staff was pleasant and helpful. I would definitely stay there again.

Cons:

I had hoped for a view of Philadelphia from our room, but understand that type of request isn't always possible. Our biggest issue was the noise level of the AC unit. We were able to sleep but it was much louder than it should have been.

2026-04-26 via Nuitee
L
LAUREEN solo_traveller us
10
Pros:

Convenience to river event and fantastic view

2026-04-16 via Nuitee
T
taher couple us
1
2026-04-13 via Nuitee
S
Schanele couple us
10
Great Stay!
Pros:

I only stay for 1 night but the property was nice and extremely clean. Plenty of parking. The staff were nice. I would definitely stay at this location again.

Cons:

N/A

2026-04-06 via Nuitee
C
Carlyn couple us
9
Pros:

The room was very clean. The view from my room was amazing. Staff were very friendly.

Cons:

I wish they had Netflix or Disney. It would have been nice to be able to catch up on some of my shows.

2026-04-06 via Nuitee
G
Greta couple us
10
Great stay!
Pros:

Beautiful hotel. The food in the restaurant was very good! Service was exceptional.

2026-03-31 via Nuitee
D
David couple us
10
2026-03-27 via Nuitee
M
Morton family_with_children ca
10
It was one of the best experiences I’ve had in a long while at any facility.
Pros:

It was easily accessible and the staff were very helpful and kind.

Cons:

Nothing.

2026-03-23 via Nuitee
G
Geshia couple us
7
Comfortable would be better if microwave was in the room
Pros:

Easy to check in

Cons:

No microwave in the room

2026-03-23 via Nuitee
D
Domonique extended_group us
9
Perfect stay definitely would stay again
Pros:

Overnight trip for fun in the city. Perfectly situated and safe everything was clean staff were friendly and loved Nani in the bar!!

Cons:

You could see the water damage that had been done in room 839 the ceiling is splitting

2026-03-22 via Nuitee
G
Geeske solo_traveller nl
10
2026-03-20 via Nuitee
T
Taureen couple us
10
2026-03-19 via Nuitee
E
Evelyn extended_group us
5
2026-03-15 via Nuitee