DoubleTree by Hilton Cherry Hill Philadelphia

Hotels
•
Doubletree by Hilton
7.6 (655 reviews)
2349 West Marlton Pike , Cherry Hill , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Poor heating
No breakfast options

Categories

Cleanliness
6.43
Multiple mentions of cleanliness issues, including dirty tissues and lack of vacuuming.
Service
8.4
Staff are friendly and responsive, though some service issues were noted.
Location
8.94
Great location highlighted multiple times in the reviews.
Room Quality
7.39
General comfort mentioned, but also concerns about mattress quality and room heating.
Amenities
7.42
Amenities were satisfactory, but some facilities were noted as run-down.
Value for Money
7.88
Guests felt the price was acceptable for the services rendered.
Food and Beverage
6.43
No complimentary coffee in lobby and issues with breakfast options.
Overall Experience
7.9
Mixed experiences noted, balancing positive feedback with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:37

Property Description

Modern Facilities and Dining Options
Experience convenience and comfort at our Cherry Hill hotel with modern amenities and on-site dining options. Enjoy a freshly brewed cup of coffee in your room or grab a free weekday newspaper to start your day right. Indulge in delicious meals at Embers Wood Fired Grill or grab a quick bite at The Corner Cafe.

Leisure and Wellness Activities
Unwind by the seasonal outdoor pool, stay active in the fitness centre, or explore the gift shop for souvenirs. Whether you prefer relaxation or exercise, our hotel offers activities to suit every guest's preference.

Nearby Attractions
Conveniently located near Central Philadelphia and the Pennsylvania Convention Center, our hotel provides easy access to popular attractions like the Garden State Market Place Shopping Center, Cooper River Park, and the Philadelphia Sports Complex. Explore the area and make the most of your stay at the Cherry Hill Hotel.

Book now for an unforgettable stay at our Cherry Hill Hotel and make the most of your trip to New Jersey!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 18, 2025 until Thu, May 21, 2026
Fitness center is closed from 2026-02-28 until 2026-01-15

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 655 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.9
P
Phil • solo_traveller • us
6
2026-01-31 • via Nuitee
M
Media • solo_traveller • us
10
Pros:

The receptionist Adreanna was the greatest...She was literally the calm in the midst of the storm and I thank her greatly for making my stay exceptional...!!!

2026-01-29 • via Nuitee
N
Nakeia • couple • us
9
2026-01-25 • via Nuitee
C
CHELISHA • couple • us
8
I definitely would stay again and hope the thermostat is working much better!
Pros:

The place was nice, up to date, bed was comfortable, and it was quiet!

Cons:

The heat was not blowing out hot heat! We had to turn thermostat up to 90 and still didnt feel like 90! It was very cold out so I wish the room was warmer!

2026-01-25 • via Nuitee
T
Thalia • couple • us
9
Pros:

Great location.

Cons:

Found dirty tissue on bed.

2026-01-20 • via Nuitee
K
Kai-Chek • couple • us
9
I have stayed here for over 25 years whenever my wife and I travel to NJ to visit family.
Pros:

Beds were comfortable and room was clean with a nice view of the Cooper River and Phila skyline.

Cons:

Could not receive a late checkout until noon as requested and there did not appear to be any rush to clean the room for new guests!!!

2026-01-19 • via Nuitee
C
Cassandra • family_with_children • us
8
The stay was great—staff always friendly
Pros:

The location

Cons:

The rooms are in desperate need of updating

2026-01-19 • via Nuitee
M
Marc • solo_traveller • us
8
2026-01-19 • via Nuitee
B
Bruce • family_with_children • us
5
I paid for a 5 star Hilton and got a motel
Pros:

Location

Cons:

Too hot, no food choices, too expensive for what you get

2026-01-19 • via Nuitee
N
natasha • family_with_children • us
7
Pros:

I loved the huge window , the bed were super comfy , the room was clean, the cleaning staff was so sweet 🥰

Cons:

There was no microwave in the room or on the floor , it looked like one microwave in the lobby for everyone in the hotel.

2026-01-19 • via Nuitee
K
Kaashif • couple • us
10
Amazing
Pros:

Cookies and great staff and service

Cons:

N/A

2026-01-19 • via Nuitee
E
Ehabe • couple • us
10
2026-01-19 • via Nuitee
H
Haley • couple • us
9
2026-01-16 • via Nuitee
Y
Yvette • extended_group • us
2
Cons:

No heat, no hot water

2026-01-06 • via Nuitee
R
Robert • family_with_children • us
7
2026-01-05 • via Nuitee
G
Geshia • couple • us
7
Pros:

Everything except for the pillows

Cons:

Pillows too soft and mushy

2026-01-02 • via Nuitee
P
Phillip • couple • us
7
Pros:

Riverfront running path and exercise room

2026-01-02 • via Nuitee
G
Geshia • couple • us
6
I did in the above question
Pros:

Good location

Cons:

I was not able to adjust the heat temperature and room was too hot. There were enough towels and I had to order room service for additional towels. The bedroom pillows were too soft and uncomfortable.

2025-12-29 • via Nuitee
A
Amy • couple • us
10
2025-12-24 • via Nuitee
C
Colin • family_with_children • us
10
2025-12-24 • via Nuitee