Holiday Inn Express & Suites Plainview by IHG

Hotels
Holiday Inn Express
8.6 (347 reviews)
4213 West 13th Street , Plainview , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good breakfast options
Convenient location
Cons:
Noise from other rooms
Dusty surfaces
Unheated tub
Insufficient cleaning of bathrooms

Categories

Cleanliness
7.74
Multiple mentions of dust, unclean tub, and dusty rooms imply lower cleanliness.
Service
9.21
Numerous positive comments about helpful and friendly staff.
Location
8.75
Fairly positive remarks about the location being convenient.
Room Quality
8.2
While the rooms were mostly comfortable, issues with noise and cleanliness reported.
Amenities
8.23
Amenities appreciated but limited in some aspects, like fitness.
Value for Money
8.69
Overall good value reported, especially compared to cleanliness issues.
Food and Beverage
9.24
Breakfast and kitchen service received high praise.
Overall Experience
8.71
General sentiment indicates a satisfactory and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:59

Property Description

Convenient Location
Located just a 5-minute drive from downtown Plainview, Texas and Plainview Golf Club, the Holiday Inn Express and Suites Plainview offers easy access to the city's attractions.

Comfortable Accommodations
Each room is equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Guests can enjoy free Wi-Fi, a work desk, and a complimentary buffet breakfast with hot cinnamon rolls.

Relaxing Amenities
Guests have free access to the indoor pool and jacuzzi, 24/7 gym, and business center. Barbecue equipment and free parking are also provided for a convenient stay.

Book your stay now at the Holiday Inn Express and Suites Plainview for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If credit card is not present, credit card authorization must be provided. Please contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 347 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
K
Kathy solo_traveller us
9
2026-05-07 via Nuitee
G
Garcia solo_traveller us
8
2026-04-27 via Nuitee
J
Jacquita couple us
8
2026-04-09 via Nuitee
L
Lesa couple us
6
It was better than what else was offered in the area, which wasn't much
Pros:

Loved the breakfast!

Cons:

The shower. The shower floor/pan had hairs and dust? Plus it had stains that led me to believe it was dirty. Bu after running water and splashing water I noticed the stains were not fading but at least I got the hairs and dust out.

2026-03-19 via Nuitee
A
April family_with_children us
9
Pros:

Locating is perfect. Clean facility. Peaceful. Best experience ever. Staff was respectful, welcoming, and very professional. 10 out 10 recommend.

Cons:

Loved it. No dislikes

2026-03-01 via Nuitee
M
MARIA couple us
10
We had a good experience
Pros:

Everything was good and clean

Cons:

Nothing

2026-02-11 via Nuitee
C
carmela family_with_children us
9
Muy agradable
Pros:

Lo limpio q esta el desayuno la recepcionista!!

Cons:

La señora de limpieza del lovi se molesto porque acababa de trapear y teníamos que pasar x el lugar y nos iso mala cara

2026-02-09 via Nuitee
M
Marva family_with_children us
7
They stay was okay, quite and clean
Pros:

The property was very clean and quiet good selection for breakfast

Cons:

The room smelled very stuffy bathroom could have been cleaner

2026-01-19 via Nuitee
A
Adair family_with_children us
8
2026-01-19 via Nuitee
J
Joshua family_with_children us
8
Holiday Inn is our favorite hotel! Enjoyed family time!!
Pros:

Great customer service

Cons:

Room had an off smell like something soaked.

2026-01-19 via Nuitee
M
Marie extended_group us
10
2026-01-19 via Nuitee
F
Fatima solo_traveller us
10
2026-01-19 via Nuitee
R
Rachel extended_group us
8
2026-01-18 via Nuitee
L
Leonel couple us
10
Pros:

Great location
Breakfast was good
Plenty of parking

2026-01-15 via Nuitee
P
Paul couple us
8
Good value
Pros:

We like staying in Plainview so this was a good, safe area off the beaten path.

Cons:

As soon as we opened the door to our original room, a dog across the hallway started barking and scratching the door. The owners obviously weren’t there. We went back downstairs and the person at the desk gave us a new room. We were disappointed at this particular hotel didn’t have a hot tub like other Holiday Inn wine stayed at.

2026-01-14 via Nuitee
J
Jose couple us
9
2026-01-03 via Nuitee
D
Dallas couple us
5
2025-12-22 via Nuitee
C
Connie couple us
10
2025-12-10 via Nuitee
H
Helen family_with_children us
8
Good but could be better.
Pros:

Everything was acceptable. Clean rooms, clean bathrooms. Beds comfortable.
Breakfast good.

Cons:

The walls are thin. You hear everything. You hear people above you walking in their room, doors shutting, dogs feet on the tile if they are next door etc. And people walking and talking in the hall normally, but they sound like they are right in your room its so loud. The people are not being loud, there is not enough insulation/noise protection to have a quiet room. Makes it hard to sleep.

2025-12-03 via Nuitee
M
Marva family_with_children us
6
The is our second stay had minor issues but would probably stay again
Pros:

The facility was clean and quiet. The man that checked us in was nice, breakfast was okay decent variety

Cons:

The room was very dusty. When we asked to have it clean due to allergies they said house keeping was not there but offered another room. Tub and shower could be cleaner.

2025-12-03 via Nuitee