Holiday Inn Express & Suites Plainview by IHG

Hotels
•
Holiday Inn Express
8.2 (257 reviews)
4213 West 13th Street , Plainview , US
+1 806-296-9900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location near stores/restaurants and university
Consistently good/exceptional breakfast
Clean, spacious rooms and comfortable beds
Friendly staff reported by some guests
Cons:
No coffee pot in rooms (multiple mentions)
Noise issues (hall yelling, loud lock replacement/maintenance, loud AC)
Front desk/management problems (double charge, poor communication)
Room issues: hair in shower, stains on furniture, small TV, weak shower
Perceived poor value / high price
Pool not heated and concerns about elevator safety
Lobby synthetic air freshener causing discomfort for sensitive guests

Categories

Cleanliness
9
Multiple guests praised cleanliness, pleasant smell, and spacious clean rooms, though a few noted stains on chairs/curtains and hair in the shower.
Service
7.9
Staff were described as friendly by some, but several reports of front-desk/system issues, double charges, unhelpful manager and poor communication about noisy maintenance.
Location
9.3
Repeatedly called convenient/great for stores, restaurants and university — location is a clear strength.
Room Quality
7.6
Beds and room size were praised, but issues reported with small TVs, weak showers, noisy AC and some cosmetic damage to doors/furniture.
Amenities
7.8
Breakfast praised, but several negative notes: no in-room coffee pot, pool not heated, loud elevator and synthetic air freshener concerns.
Value for Money
6.5
Multiple guests felt the price was too high for the level of room/amenities and cited perceived price gouging.
Food and Beverage
9.2
Breakfast received consistently strong positive comments (described as very nice/exceptional).
Overall Experience
8.3
Mixed but generally positive stays: many would return and highlighted location, beds and breakfast; management/service issues and noise/maintenance lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a 5-minute drive from downtown Plainview, Texas and Plainview Golf Club, the Holiday Inn Express and Suites Plainview offers easy access to the city's attractions.

Comfortable Accommodations
Each room is equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Guests can enjoy free Wi-Fi, a work desk, and a complimentary buffet breakfast with hot cinnamon rolls.

Relaxing Amenities
Guests have free access to the indoor pool and jacuzzi, 24/7 gym, and business center. Barbecue equipment and free parking are also provided for a convenient stay.

Book your stay now at the Holiday Inn Express and Suites Plainview for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If credit card is not present, credit card authorization must be provided. Please contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Location

Guest Reviews

8.2
Based on 257 reviews
Cleanliness: 9
Service: 7.9
Location: 9.3
Room Quality: 7.6
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 9.2
Overall Experience: 8.3
J
JoAnn • family_with_children • us
10
2026-10-17 • via Nuitee
E
Eric • extended_group • us
8
2026-10-16 • via Nuitee
M
Mark • couple • us
8
Overall, very nice
Pros:

Great location to store and restaurants

2026-09-10 • via Nuitee
R
Robby • solo_traveller • us
10
2026-09-09 • via Nuitee
P
Pamela • solo_traveller • us
9
Completely satisfactory
2026-09-07 • via Nuitee
D
Deborah • couple • us
10
2026-09-01 • via Nuitee
R
Robert • couple • us
8
2026-08-30 • via Nuitee
J
Jessica • couple • us
10
2026-08-30 • via Nuitee
M
Mitchell • solo_traveller • us
7
2026-08-18 • via Nuitee
A
Andrea • family_with_children • us
8
Would try a second stay
Pros:

Overall cleanliness. It smelled nice and not a musty hotel smell. The breakfast was very nice.

Cons:

The shower had some hair in it. Which for me is a big no no. At 11pm there was still yelling in the halls and ridiculous romping and stomping above us. I had to call front desk. Thank goodness whoever it was left for our 2nd night.

2026-08-17 • via Nuitee
B
Bowers • couple • us
5
Fair, only stayed because other hotels in Plainview even worse!
Pros:

Good location

Cons:

Electric air freshener in the lobby. Synthetic air fresheners are now known to be hormone disrupters. Also people with sensitivities have to be exposed to this which can be an irrantavt to eyes, nose, throat and skin. Manager says it’s required by IHG properties. No coffee pot in room. Stains on chairs, and curtains. Doors on side banged up and not clean. Room is basic and cost over $200 a night is outrageous! They are price gouging!

2026-08-16 • via Nuitee
I
Israel • couple • us
10
It’s really convenient to stores and university.
Pros:

Very convenient

2026-08-15 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Nice beds, Breakfast is always good.

Cons:

Tv in my high price room was small and the shower doesn't have much power

2026-08-13 • via Nuitee
R
Rafael • couple • us
9
Great location.
Pros:

The location.

Cons:

Everything was good!

2026-08-10 • via Nuitee
J
jessica • couple • us
10
2026-08-07 • via Nuitee
S
Sandy • family_with_children • us
4
2026-07-23 • via Nuitee
T
Terry • couple • us
7
Too expensive for average facilitiy with no coffee pot.
Pros:

Good

Cons:

No coffee pot in the room, At our age we like to have coffee in bed in the room an hourToo before going to breakfast,

2026-07-22 • via Nuitee
V
Victor • couple • us
8
2026-07-09 • via Nuitee
M
Michael • couple • us
10
2026-07-05 • via Nuitee
M
Miroir • couple • us
10
I enjoyed my stay and will continue to stay here when I’m in the area
Pros:

Friendly staff, clean room, good breakfast

Cons:

The air conditioner was loud

2026-06-30 • via Nuitee