VIK Hotel San Antonio

Hotels
8.4 (2190 reviews)
Avenida de las Playas, 84 , Puerto del Carmen , ES
+34 928 51 42 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Rooms need updating
Inconsistent food quality

Categories

Cleanliness
8.25
General comfort and cleanliness mentioned, but some rooms are dated and lacking full amenities.
Service
9.05
Staff were generally helpful and friendly, contributing positively to the experience.
Location
9.25
Great location mentioned in multiple reviews, right near the beach and local amenities.
Room Quality
7.75
Rooms were described as dated and in need of renovation, with some comfort issues.
Amenities
8.25
Amenities are satisfactory but missing some expected items like coffee-making facilities.
Value for Money
7.75
Perception of being overpriced compared to expectations, affecting overall value.
Food and Beverage
8.25
Food quality is mixed; breakfast received compliments while dinner was often disappointing.
Overall Experience
8.65
Overall stay was appreciated, with a willingness to return despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:58

Property Description

Beachfront Luxury at VIK Hotel San Antonio

Serenity by the Sea: Enjoy the stunning Playa de los Pocillos Beach right at your doorstep. Unwind by the outdoor pools or indulge in a pampering session at the spa area complete with a sauna.

Culinary Delights: Delight your taste buds at the buffet restaurant or sip on refreshing cocktails at the cocktail bar. For a more casual setting, the pool bar offers a relaxed atmosphere to enjoy your favorite drinks.

Convenience at Your Fingertips: Stay connected with WiFi in public areas, and make use of amenities like air-conditioned rooms with private balconies, fridge, and tea/coffee facilities. Plus, with free private parking and proximity to the airport and national park, exploring is a breeze.

Book now for a luxurious beachfront getaway at VIK Hotel San Antonio!

Important information:

Please note safety deposit boxes, fridges and tea and coffee making facilities are available for an extra charge.

Please note that WiFi is not available in the rooms, only in public areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Location

Guest Reviews

8.4
Based on 2190 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.65
I
Iveta • solo_traveller • sk
10
Iveta
Pros:

Bola to naša tretia dovolenka v tomto rezorte. Pokojná lokalita, príjemná pláž, záhrada, bazény, dostatok lehátok pri bazénoch, skvelé jedlo.

Cons:

Nič také nebolo

2026-09-19 • via Nuitee
O
O'Doherty • couple • ie
10
2026-09-19 • via Nuitee
H
Helen • extended_group • gb
10
Brilliant location, food lovely.staff great.
Pros:

Lovely breakfast plenty of choice .
Rooms clean and spacious.
Would recommend to friends and family.

Cons:

Was very noisy in the corridor where we were staying quite early in the morning .
Which woke me up.

2026-09-18 • via Nuitee
J
JOSÉ FRANCISCO • family_with_children • es
8
2026-09-16 • via Nuitee
P
Patrick • couple • ie
7
Good
Pros:

Food was very good

Cons:

Allocated wrong room when we arrived,staff at recertion were a bit defensive were unwilling to give us the correct room. They were not very helpful and were blaming the customer for their mistake.problem was eventually sorted

2026-09-16 • via Nuitee
J
Joseph • couple • ie
10
Pros:

Everything was excellent would rector to anyone

2026-09-16 • via Nuitee
B
Brady • extended_group • ie
7
Second time staying at this hotel. Staff are very helpful.
Pros:

Good choice of food at breakfast and dinner. Room was comfortable

Cons:

Food could be a lot hotter

2026-09-15 • via Nuitee
A
Anne • solo_traveller • ie
9
Very happy with the whole experience. Would go there again.
Pros:

Loved the location. Staff were very helpful. Food was good and really liked the buffet style meals. Pool areas were clean with a beautiful view.

Cons:

Only problem was finding cockroaches in the bathroom but housekeeping sprayed as soon as I told them.

2026-09-14 • via Nuitee
A
Anne • couple • ie
8
A relaxing and pleasant experience
Pros:

Excellent food friendly staff

Cons:

Nothing

2026-09-13 • via Nuitee
L
Linda • solo_traveller • ie
7
Pros:

Neat the beach and near the main attractions

Cons:

The food ,not a great selection and not hot.

2026-09-11 • via Nuitee
L
Luc • couple • fr
10
Hôtel très agreable et personnel aux petits soins.
Pros:

Personnel très accueillant, la propreté, une bonne literie et de jolies chambres. Les repas et petits déjeuner sous forme de buffet est de qualité. Les piscines et extérieurs sont très agréables.

2026-09-10 • via Nuitee
M
Maria • solo_traveller • es
10
Pros:

El servicio del buffet

Cons:

Las instalaciones eran un poco antiguas

2026-09-09 • via Nuitee
J
Jose Ignacio • solo_traveller • es
8
2026-09-09 • via Nuitee
M
Macias Pedrero • couple • es
9
2026-09-09 • via Nuitee
L
Liam • couple • ie
8
2026-09-06 • via Nuitee
P
Patrick • couple • ie
8
Have hotel booked again for new year celebrations.
Pros:

Breakfast was excellent. Dining room staff very friendly and obliging. Location is perfect for long walks and yet is close to town. Entertainment very good.

Cons:

Too much pork on the menu. No beef, I don't mean veal. Waited over thirty minutes for bar waiters. Eventually went to bar myself. Otherwise stay was wonderful.

2026-09-02 • via Nuitee
T
Tomás • solo_traveller • es
10
Pros:

El personal del hotel de 10 ,el buffet tanto la variedad como la calidad de 5⭐, habitación con terraza guapa,vistas al mar de lujo,para repetir 👏🏽👏🏽👏🏽👏🏽👍🏽

Cons:

La playa a la que tiene acceso directo es volcánica sin arena,pero es una anécdota solo

2026-09-02 • via Nuitee
M
Mario • couple • it
10
2026-09-02 • via Nuitee
M
Michael • couple • ie
9
Very enjoyable but the hotel just needs to be refreshed.
Pros:

The staff were very helpful. The beds were comfortable and it was quiet at night. The pools were great but as usual you had the numpties out at 6:30 throwing their towels on the beds. Despite this we never really had an issue getting two beds, just not always by the pool. Kids (and adults) enjoyed the afternoon game activities, especially the drinks voucher for the winner.

Cons:

Overall the hotel just feels a bit worn and tired. It could benefit from a freshen up.

2026-09-02 • via Nuitee
M
Margaret • solo_traveller • ie
9
Cons:

I don't think my superior room was really superior. There was no tea or coffee facility safe and fridge had to be paid for. I found having to step into the shower to get towels and the towel rail was to high . There was no leaflets in the room giving information about the hotel. I wanted to change dinner to lunch one day and didn't know that I had to give one days notice. Overall I enjoyed my stay food very good staff very pleasant

2026-08-30 • via Nuitee