Holiday Inn Express San Pablo - Richmond Area by IHG

Hotels
•
Holiday Inn Express
8.1 (439 reviews)
2525 San Pablo Dam Road , San Pablo , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Newly remodeled rooms
Good breakfast variety
Cons:
Construction noise
Trash and homeless nearby
Inconsistent service during renovations

Categories

Cleanliness
7.34
Several reviews noted cleanliness. However, construction and renovations caused some issues.
Service
8.81
Staff received positive comments highlighting friendliness and helpfulness.
Location
8.35
The location was generally praised, but nearby homeless encampments were a concern.
Room Quality
8.3
Rooms were newly remodeled, comfortable, and generally well-liked.
Amenities
8.33
Amenities were mostly well-reviewed, including fitness and breakfast.
Value for Money
7.29
Some guests felt the price didn't justify the experience, especially with construction.
Food and Beverage
8.34
Guests enjoyed the breakfast and found it to have a good variety.
Overall Experience
8.01
Overall, guests felt satisfied despite construction issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:05

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at Holiday Inn Express San Pablo - Richmond Area. Our air-conditioned rooms feature modern wood furnishings, a microwave, and free Wi-Fi. Stay active at our fitness center or relax in rooms with a small refrigerator, coffee maker, and ironing facilities.

Delicious Breakfast Options
Start your day right with a delicious breakfast including cinnamon rolls, biscuits and gravy, or French toast. Need more options? Starbucks and Denny’s are just a stone's throw away, ensuring you never go hungry during your stay.

Explore Nearby Attractions
Conveniently located off Interstate 80, our hotel is close to Berkeley University and just a short drive from various beaches. Enjoy leisure activities such as wine tasting and cycling in the vicinity. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 439 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.01
N
Nkechi • family_with_children • gb
3
Do not book this property there is huge construction work no elevator no breakfast and disengaged staff !
Pros:

Do not book this property there is huge construction work no elevator no breakfast and disengaged staff !

Cons:

Do not book this property there is huge construction work no elevator no breakfast and disengaged staff !

2026-04-01 • via Nuitee
O
Osberto • couple • us
7
2026-03-23 • via Nuitee
J
Janet E • couple • us
3
I am a frequent guest and this last stay was thr worst
Pros:

Location is convenient for my needs

Cons:

The property has been under remodel construction for months with no end in sight. We get charged full price for the inconveniences ie there have been times no access to elevator, no access to lobby until after 5:00 pm, misdirection by staff on how to get to room

2026-03-23 • via Nuitee
J
Janet E • couple • us
2
2026-03-23 • via Nuitee
I
Ida • family_with_children • us
1
Pros:

Location, the whole place was tore up. My thing is" if your place not safe for your customers, why rent it out. No ice, I have pictures

2026-03-21 • via Nuitee
R
Richard • couple • us
3
Room was great, rest of hotel pretty bad.
Pros:

Room was great!

Cons:

Hotel under construction, no rooms on first floor, lobby often closed, breakfast was a grab and go bag, television had few channels due to satellite system not working

2026-03-17 • via Nuitee
T
Tamara • couple • ua
5
Cons:

No breakfast, as it should be
Construction there

2026-03-17 • via Nuitee
N
nicolas • family_with_children • us
10
Pros:

The room and location

Cons:

Im still waiting for my deposit

2026-03-15 • via Nuitee
E
Erin • solo_traveller • us
2
Never again
Pros:

Room nice

Cons:

Under CONSTRUCTION!!

2026-03-14 • via Nuitee
S
Sheree • couple • us
5
Pros:

Ease of getting on highway

Cons:

Active construction, breakfast was a joke, no elevators and still charged full price.

2026-03-10 • via Nuitee
J
Jose • family_with_children • us
10
2026-03-07 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-03-05 • via Nuitee
T
Tammie • solo_traveller • us
10
Pros:

clean

2026-03-04 • via Nuitee
V
Victoria • solo_traveller • us
1
Did not end up staying here.
Pros:

I booked on my way to the hotel. Upon arrival was notified the elevator was down and I was not on the 1st floor so I did not end up staying here. The hotel was under renovations.

Cons:

NO ELEVATOR is a big deal

2026-03-01 • via Nuitee
Z
Zamora • couple • us
1
2026-02-09 • via Nuitee
O
Octavio • couple • us
10
2026-01-30 • via Nuitee
J
Julio • couple • us
1
This place is a dump
Pros:

Horrible nothing like the photos

Cons:

Every thing

2026-01-19 • via Nuitee
M
MARY • couple • us
1
2026-01-19 • via Nuitee
B
Brian • extended_group • us
10
2026-01-19 • via Nuitee
J
Jean • solo_traveller • us
10
Comfortable
Pros:

Atmosphere was excellent

2026-01-19 • via Nuitee