Holiday Inn Express San Pablo - Richmond Area by IHG

Hotels
Holiday Inn Express
8.1 (429 reviews)
2525 San Pablo Dam Road , San Pablo , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Newly remodeled rooms
Good breakfast variety
Cons:
Construction noise
Trash and homeless nearby
Inconsistent service during renovations

Categories

Cleanliness
7.34
Several reviews noted cleanliness. However, construction and renovations caused some issues.
Service
8.81
Staff received positive comments highlighting friendliness and helpfulness.
Location
8.35
The location was generally praised, but nearby homeless encampments were a concern.
Room Quality
8.3
Rooms were newly remodeled, comfortable, and generally well-liked.
Amenities
8.33
Amenities were mostly well-reviewed, including fitness and breakfast.
Value for Money
7.29
Some guests felt the price didn't justify the experience, especially with construction.
Food and Beverage
8.34
Guests enjoyed the breakfast and found it to have a good variety.
Overall Experience
8.01
Overall, guests felt satisfied despite construction issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:05

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at Holiday Inn Express San Pablo - Richmond Area. Our air-conditioned rooms feature modern wood furnishings, a microwave, and free Wi-Fi. Stay active at our fitness center or relax in rooms with a small refrigerator, coffee maker, and ironing facilities.

Delicious Breakfast Options
Start your day right with a delicious breakfast including cinnamon rolls, biscuits and gravy, or French toast. Need more options? Starbucks and Denny’s are just a stone's throw away, ensuring you never go hungry during your stay.

Explore Nearby Attractions
Conveniently located off Interstate 80, our hotel is close to Berkeley University and just a short drive from various beaches. Enjoy leisure activities such as wine tasting and cycling in the vicinity. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 429 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.01
Z
Zamora couple us
1
2026-02-09 via Nuitee
O
Octavio couple us
10
2026-01-30 via Nuitee
S
Salvador extended_group us
10
Great
2026-01-19 via Nuitee
S
Sabrena family_with_children us
6
I liked the convenience but the hotel price didn’t reflect the quality of the property
Pros:

Cleanliness of the front desk

Cons:

The smell of the room wasn’t pleasant and the sink was backed up. What’s more, there weren’t any other available rooms yet there weren’t that may cars in the parking lot.

2026-01-19 via Nuitee
S
Sabrena family_with_children us
9
Pros:

I liked the remodeled room along with the fully accessible appliances (full-size refrigerator, installed microwave, cabinet spaces, and electric 2 burner cooktop).

Cons:

The toilet was leaving because someone disconnected the hose.

2026-01-19 via Nuitee
J
Jean solo_traveller us
10
Comfortable
Pros:

Atmosphere was excellent

2026-01-19 via Nuitee
J
Julio couple us
1
This place is a dump
Pros:

Horrible nothing like the photos

Cons:

Every thing

2026-01-19 via Nuitee
C
Carla couple us
8
2026-01-19 via Nuitee
B
Brian extended_group us
10
2026-01-19 via Nuitee
M
MARY couple us
1
2026-01-19 via Nuitee
G
Gustavo couple co
9
Pros:

La habitación y ubicación

Cons:

Un valor de depósito exagerado.. US $ 200

2026-01-15 via Nuitee
S
Sophie family_with_children fr
7
Pros:

Intéressant pour faire une halte lors d’un road trip. Confort et propreté
Petit déjeuner varié en buffet

2026-01-15 via Nuitee
A
Azeem couple us
1
2026-01-14 via Nuitee
M
Marco couple us
8
Not bad at all
Pros:

Clean room, good breakfast friendly staff!!

Cons:

Building was under construction!

2026-01-12 via Nuitee
R
Raul solo_traveller us
8
Under construction to much dust
Pros:

Close to stores and restaurants

2026-01-11 via Nuitee
I
Israel family_with_children us
10
2026-01-10 via Nuitee
A
Adriel Kristan couple us
10
2026-01-09 via Nuitee
J
Justin couple us
4
2026-01-04 via Nuitee
L
Lorry family_with_children us
10
Pros:

It took too long for my $250 deposit to be put back on my card the only thing that was wrong with my entire state

2025-12-30 via Nuitee
W
Warren-Armstead couple us
10
Pros:

Quiet, fairly new, nice upgraded rooms. Comfortable beds too.

2025-12-29 via Nuitee