Sonesta Simply Suites Cleveland North Olmsted Airport

Hotels
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Sonesta Hotels
8.6 (586 reviews)
24741 Country Club Boulevard , North Olmsted , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for amenities
Comfortable rooms
Cons:
Cleanliness issues
No breakfast offered
Poor cleaning standards in some cases

Categories

Cleanliness
7.99
Several reviews mentioned the lack of cleanliness and specific issues like dirty tables and unclean microwaves.
Service
9.96
The staff was consistently described as amazing, friendly, and helpful across multiple reviews.
Location
9
Conveniently located near amenities, although some reviews highlighted issues like being in an area with extended stay workers.
Room Quality
8.45
Rooms were generally appreciated for comfort, despite some cleanliness issues reported.
Amenities
8.48
Positive feedback on available amenities like kitchenettes and grills, though complaints about breakfast options and cleanliness were noted.
Value for Money
8.44
Price was seen as reasonable, but mixed feelings due to quality concerns in specific areas.
Food and Beverage
7.49
No breakfast offered and multiple mentions of empty shelves affected the overall impression.
Overall Experience
8.96
Despite various issues, many guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:13

Property Description

Convenient Location near Rocky River Reservation

Fully Equipped Kitchenettes and On-Site Convenience Store
Enjoy the convenience of having a fully equipped kitchenette in your room at Sonesta Simply Suites Cleveland North Olmsted. Additionally, make use of the on-site convenience store for any last-minute needs during your stay.

Free Wi-Fi and Cable TV
Stay connected with complimentary Wi-Fi and unwind with a variety of channels on the cable TV provided in every suite. The rooms, featuring a seating area and work desk, offer a comfortable space for both work and relaxation.

Book your stay at Sonesta Simply Suites Cleveland North Olmsted now and experience comfort and convenience during your visit to Cleveland.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $$75 fee per stay for stays up to 7 nights; USD 150 for all longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 586 reviews
Cleanliness: 7.99
Service: 9.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
K
Kathie • couple • us
9
We stay here every few years when traveling to visit our family and have never had an issue.
Pros:

Convenient location, clean and spacious suite, comfortable bed, friendly staff. There is an outdoor grill area and a nicely stocked kitchen (dishes) with a large refrigerator.

Cons:

The furniture in the living room area didn’t look too old, but seemed pretty worn out. For those reading reviews- there is no pool and no breakfast, but we already knew this as we’ve stayed here multiple times before.

2026-06-27 • via Nuitee
A
Aryeh • solo_traveller • il
8
2026-06-25 • via Nuitee
E
Emily • solo_traveller • us
7
It’s perfectly fine and perfectly comfy
Pros:

The hotel is very comfortable. Rooms are big, beds are decent, the little kitchens are nice to have, and the A/C works well and the windows open wide!

Cons:

The rooms are a little dated, but it’s not too bad. They could do with some paint touch ups etc. The lobby could also use a revamp—it’s very small and not much going on.

2026-06-22 • via Nuitee
I
Iryna • solo_traveller • il
8
Pros:

Personal was very nice.

Cons:

Sometimes internet doesn't work in my phone

2026-06-19 • via Nuitee
A
Alhabhbeh • family_with_children • us
4
Cons:

Room was not cleaned, hair clippings in the bathroom

2026-06-17 • via Nuitee
I
Iryna • solo_traveller • il
8
Pros:

Хорошее место, рядом магазины. Приветливый персонал. Удобная кровать. Есть кухня с посудой. Есть сетки на окнах.

Cons:

Иногда пропадал интернет. Приходилось настраивать заново.

2026-06-13 • via Nuitee
N
Noemi • couple • us
9
2026-06-10 • via Nuitee
D
Darcie • couple • us
8
Great hotel for a last minute stay.
Pros:

If your flight is delayed, this is the hotel to stay at. Close AND dog friendly. Clean, had a gym, comfy bed, clean rooms. Exactly what you need for a brief stay.

2026-06-09 • via Nuitee
L
Luz • couple • us
10
2026-06-09 • via Nuitee
D
Danilo • couple • us
1
Extremely desappointing
Pros:

The hotel is well located, and the reservation process through Booking.com was straightforward.

Cons:

Unfortunately, when my wife, my 1-year-old son, and I arrived at the hotel, we were informed that there was an overbooking situation and that no room was available for us, despite having a confirmed and prepaid reservation through Booking.com. No alternative accommodation, compensation, or practical assistance was offered by the hotel. After a long trip with a young child, this was extremely stressful and disappointing. I expected better communication and customer support in such a situation.

2026-06-08 • via Nuitee
I
Iryna • solo_traveller • il
9
Pros:

Приветливый персонал, чисто, удобная мебель,кровать мягкая, чистое постельное белье. В номере есть вся посуда для приготовления еды. Есть сетки на окнах. В ванной комнате есть гель, шампунь, кондиционер. Удобная комната для вещей. Ковровое покрытие, полы и стены чистые.

Cons:

Единственное - бы только один стул возле обеденного стола. А нас было двое.

2026-06-05 • via Nuitee
A
Allis • solo_traveller • us
9
2026-06-05 • via Nuitee
T
thompson • couple • us
1
Absolute bullshit. spent $204 JUST TO SPEND MORE TO FIX MY CAR.
Pros:

Absolutely nothing, there was. HIT & RUN on my car & who doesn’t have outside cameras? YOU SONESTA.

Cons:

absolutely everything. thought my mercedes wouldn’t be smashed on the front drivers side.

2026-06-04 • via Nuitee
S
susan • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Lavonne • couple • us
10
Beautiful facility clean
Pros:

Clean updated area

Cons:

No microwave in room and i think people with animals need a separate elevator

2026-05-28 • via Nuitee
J
John • solo_traveller • us
9
2026-05-26 • via Nuitee
R
Robert • solo_traveller • us
8
2026-05-25 • via Nuitee
R
Ryan • solo_traveller • us
2
2026-05-24 • via Nuitee
A
Alivia • couple • us
10
Pros:

Easy check in!

2026-05-11 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-05-10 • via Nuitee