Thompson Central Park New York, by Hyatt

Hotels
Thompson Hotels
8.4 (1479 reviews)
119 West 56th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Poor cleanliness
Disappointing breakfast
High bar prices

Categories

Cleanliness
7.35
Cleanliness was noted as disappointing with issues during stay.
Service
9.35
Overall service was reported as friendly and helpful.
Location
9.35
Location is perfect for exploring Manhattan and close to tourist attractions.
Room Quality
8.85
Rooms were spacious and equipped with essentials, with some mentioning issues in a few rooms.
Amenities
8.35
Amenities were adequate but varied in quality.
Value for Money
8.85
Reasonably priced for the location, but some felt the breakfast did not meet expectations.
Food and Beverage
6.35
Breakfast was disappointing, with limited selection and poor quality.
Overall Experience
8.75
Overall experiences varied but many enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:44

Property Description

Luxurious Rooms and Suites
Indulge in a stay at Thompson Central Park New York, where each room and suite is thoughtfully designed with refined finishes and unexpected touches, offering a perfect blend of comfort and style.

Culinary Delights
Savor the exquisite culinary offerings at Chef Manish Mehrotra's Indian Accent restaurant, as well as the iconic Burger Joint outpost for a quick and tasty meal, all conveniently located within the hotel.

Wellness Oasis
Unwind and rejuvenate at our Underground retreat, featuring a state-of-the-art gym and top-notch beauty services, ensuring a holistic approach to your well-being during your stay.

Experience the epitome of luxury and convenience at Thompson Central Park New York. Book now for an unforgettable stay!

Important information:

Please note that the credit card used at the time of booking must be presented at check-in. If the credit card used is not under the guest’s name, a credit card authorization form must be completed prior to check in. Please contact the hotel for further details.

Please note that breakfast price per person included rates include breakfast for 2 adults only at Parker's. Additional charges apply for all additional occupants.

Pet fee is as follows:
50 USD per day for up to 5 nights
Additional 100 USD deep cleaning fee for 6-30 nights

In-room dining is available 24/7.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

8.4
Based on 1479 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 6.35
Overall Experience: 8.75
J
juan miguel couple es
10
Un Hotel para elegir en NY
Pros:

Ubicación perfecta en NY. Habitaciones espaciosas. Desayuno y snack a media tarde muy interesante. Nuestra mejor experiencia en un hotel en NY hasta ahora

2026-08-22 via Nuitee
R
Raoul solo_traveller za
4
This property just not showing up
Pros:

Location good

Cons:

5 star hotel with a superficial lux feel until you actually live in the room.

Certainly not the 5 star hotel we were expecting.

Were also up sold room which included breakfast... Very poor and most definitely not worth the visit.

Cancelled for our return visit the following week.

2026-08-22 via Nuitee
M
Marcelo couple br
9
2026-08-21 via Nuitee
E
ehoud solo_traveller il
8
Pros:

המיקום של המלון צמוד לסנטרל פארק ובין השדרה החמישית לשביעית . החדרים גדולים ונקיים,חדר כושר איכותי וגם הספא.
מומלץ

Cons:

הבטיחו שנשלם במקום וחייבו מראש.

2026-08-18 via Nuitee
D
David family_with_children il
9
2026-08-16 via Nuitee
B
Bea couple nl
9
2026-08-15 via Nuitee
M
Mutlu extended_group tr
8
It is a good hotel close to central park
Pros:

The location

2026-08-15 via Nuitee
M
Marina couple es
10
2026-08-15 via Nuitee
P
Peter couple gb
5
2026-08-13 via Nuitee
S
Saul Chay extended_group br
1
Pros:

Hotel me cobrou um valor superior no cartao do que reallmente estava na fatura e nao devolveu o valor no meu cartao vou anexar a fatura aqui ja nao sei com quem mais reclamar

2026-08-12 via Nuitee
A
Adewale solo_traveller gb
10
2026-08-11 via Nuitee
O
Orit couple ca
10
Great stay. I will come again
Pros:

I loved the location, the hotel, excellent beds and beautiful rooms.

Cons:

The morning breakfast is great but overpriced

2026-08-11 via Nuitee
P
paulo family_with_children br
9
2026-08-09 via Nuitee
C
Charles solo_traveller us
8
2026-08-09 via Nuitee
R
Renata family_with_children br
7
2026-08-09 via Nuitee
A
Anne-Marie family_with_children gb
9
The hotel was lovely. Staff were friendly and helpful . Gym facilities were great. Very comfortable and I would definite
Pros:

I liked the location and room sizes.

Cons:

I did not like how dark it was.

2026-08-09 via Nuitee
X
Xiaolan family_with_children hk
7
2026-08-09 via Nuitee
S
SALEH couple kw
2
Great room and location, unprofessional staff.
Pros:

I love how big was the room, the location is amazing, clean mostly.

Cons:

The problem I had with this hotel is they took hold of 580$ from my credit card without my permission. They didn’t even ask me if that the card I wanted to use for credit hold. I have other bookings on this card and with that hold it might be declined. So I wanted to explain that to the receptionist and his response was “ well, every hotel must make hold here” I told him I didn’t see that on booking. He literally said “ well you can write that in your review “ I was shocked how rude those employees were, like they really don’t care for what your trip’s plans. So after talking to the manager (yes I had to talk to the manager !) she finally was able to switch the hold to another card and placed the release for the old one, which got back to my account after three business days. So yeah, those carless receptions don’t really care about your comfort here. Another thing was when we arrived no one helped us with our baggages, we had to pull the bags cart and put our six bags on it and took it to the elevator, then the help came. Not because they have a quality service but because they wouldn’t allow customers to take the bags cart with them up to the room. Anyway, the building, location were good, just be careful with the poor/unclear service in the reception.

2026-08-08 via Nuitee
L
Lisa Katharina solo_traveller us
8
Pros:

Clean rooms, modern amenities, spacious

Cons:

Elevators were confusing

2026-08-08 via Nuitee
O
Orkhan solo_traveller az
7
Pros:

Местоположение

Cons:

В номере категории люкс, диван-кровать был ужасным, спать невозможно было, очень не удобно, в санузле волоски были, и ещё ресторан для завтрака очень маленький и с выбором по меню, для 5 звёзд подходит шведский стол.

2026-08-05 via Nuitee