Hilton Garden Inn Chesterton

Hotels
•
Hilton Garden Inn
8.6 (409 reviews)
501 Gateway Boulevard , Chesterton , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good location
Cons:
Check-in difficulties
Closed pool
Limited amenities availability

Categories

Cleanliness
8.7
Generally clean room but some areas of concern such as water damage in some rooms.
Service
9.4
Friendly and helpful staff, but some issues with check-in process.
Location
9.4
Convenient location near food options and surgical center.
Room Quality
8.2
Mixed feelings due to issues like water damage and not ready upon check-in.
Amenities
7.9
Disappointment with pool and laundry facilities not operational.
Value for Money
7.9
Hotel may be overpriced considering some amenities were not available.
Food and Beverage
8.4
Food was good but breakfast was expensive; expected a continental option.
Overall Experience
8.9
A decent stay overall, despite some challenges and disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:55

Property Description

Convenient Location:
Located just off motorway I-80-90, the Hilton Garden Inn Chesterton offers easy access to nearby attractions like the Indianan Dunes State Park and Valparaiso University.

Modern Amenities:
Guests can enjoy free wireless internet, a fitness center, and an indoor heated pool during their stay at this fully non-smoking hotel.

On-Site Restaurant:
Indulge in delicious meals at the hotel's restaurant serving breakfast and dinner. Book your stay at the Hilton Garden Inn Chesterton for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Housekeeping service is upon request and every other day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 409 reviews
Cleanliness: 8.7
Service: 9.4
Location: 9.4
Room Quality: 8.2
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
J
Johnson • extended_group • us
10
2026-03-29 • via Nuitee
M
Melissa • family_with_children • us
8
2026-03-16 • via Nuitee
J
Jackie • family_with_children • us
4
Our overall experience was disappointing.
Cons:

The hotel overall needs a Reno. Walls and ceiling are falling apart and you can see mold growing under it in the pool area. The bathrooms are appalling in the pool area. Towels were never replenished until calling for more and then we were told they were in the dryer. An entire hotel of people and can’t come up with a stack of pool towels. Seems the hotel was very short staffed. Never saw any cleaners around. The amount paid (over $300) for a suite stay was completely overpriced for what we experienced.

2026-03-15 • via Nuitee
B
Brittney • solo_traveller • us
10
2026-03-14 • via Nuitee
K
Kelly • solo_traveller • us
9
I had a lovely time and felt welcome with my little old dog. It was just what we needed.
Pros:

The lobby is cute and inviting, as well as the restaurant. My dog was comfortable there. It was quiet and clean, and just what we needed for our road trip. Everyone was nice and friendly.

Cons:

Maybe a little more variety in the pantry.

2026-02-10 • via Nuitee
S
Stephen • couple • us
8
2026-01-23 • via Nuitee
K
Kelly • family_with_children • us
8
Nice
Pros:

Nice staff

Cons:

No free breakfast

2026-01-22 • via Nuitee
J
Janay • couple • us
10
Pros:

I like that we were able to sit in the lobby and socialize with others. The lobby didn’t close so we set downstairs and talked alll night

Cons:

NA

2026-01-19 • via Nuitee
J
Jacqueline • family_with_children • us
7
The Hilton was a great place to relax.
Pros:

I enjoyed my time with the family. The employees were nice. The dog area was a great addition. It was nice to have an option for a snack or drink to buy at the front desk. The coffee in the room was nice to have. Free parking was a plus to have. Bob Evans, across from the Hilton, was great to have that as an option.

Cons:

Considering it's a Hilton, I expected it to be well-maintained. The pool area didn't have towels. We were told due to the shortage of towels. The pool didn't smell like chlorine and was green. A lot of rust everywhere. The water fountains had rust.
I don't mind reusing towels, just need more area to hang things to dry. The door to get to the dog area was broken and kept coming off. The clocks didn't have the right time. Almost felt like the little things didn't matter to be kept up with.

2026-01-19 • via Nuitee
B
Betsy • couple • us
5
Hilton needs to get their act together and back to the customer.
Pros:

I liked the staff who were all trying their best to make this a special stay.

Cons:

The breakfast was not free, which is ridiculous because of the price of the room. The only reason I selected this hotel was for the free breakfast which now costs as much as a fine restaurant. At least they could offer free yogurt and fruit.
I was completely disappointed in this policy which is probably coming from the bloated Hilton chain.

2026-01-19 • via Nuitee
G
Gretchen • solo_traveller • us
7
I generally was pleased with the experience except for the restaurant being closed.
Pros:

Rooms were great! We had a 1st floor room that was in clear view of our cars. Location was perfect. It was clean and safe. The breakfast was good.

Cons:

It was advertised to have a restaurant and bar. However these were closed on Sunday night. One of the main reasons we chose this hotel was for the restaurant- we wanted eat a proper meal after a long drive in poor weather. This was a major disappointment.

2026-01-16 • via Nuitee
T
Tony • couple • us
6
No breakfast unless you pay $35
Pros:

Location and clean hotel

Cons:

No continental breakfast but your more than happy to charge people $35 if they want breakfast.
Thats ridiculous!!!!!

2026-01-07 • via Nuitee
C
Charlotte • solo_traveller • us
10
2026-01-05 • via Nuitee
E
Elizabeth • couple • us
10
Very pleasant
Pros:

Very clean room! Friendly, helpful staff

2026-01-02 • via Nuitee
C
Caruso • couple • us
9
Pros:

Room bed and mattress very comfortable.

Cons:

TV remote problematic.

2025-12-27 • via Nuitee
E
Emmaly • family_with_children • us
8
2025-12-16 • via Nuitee
N
Nancy • couple • us
9
Nice
Pros:

Location

2025-12-12 • via Nuitee
R
Ron • couple • us
9
For our uses, it was a great property. Near the surgical center that I needed yesterday.
Pros:

Well lit parking lot. Close to the surgical center that I used. Lots of food options nearby in addition to the restaurant.

Cons:

No pictures on the walls looks a bit sterile

2025-12-11 • via Nuitee
C
Courtney • couple • us
10
2025-12-11 • via Nuitee
R
Resort600523 • Solo travel • Chappaqua, New York
10
Outstanding service by Nikki at the bar
Pros:

Here’s a polished, warm, and Nikki-highlighting review you can post:

⸻

⭐️⭐️⭐️⭐️⭐️ A Wonderful Stay During a Snowstorm — Exceptional Service from Nikki!

I got snowed in during a terrible storm on a long drive and ended up staying at the Hilton Garden Inn in Chesterton, Indiana. I couldn’t have picked a better place to wait out the weather. The hotel is clean, comfortable, reasonably priced, and everyone I interacted with was genuinely kind.

But the real standout of my stay was Nikki at the lobby bar/restaurant. It was only her second night on the job, yet she handled a full group of guests like a seasoned pro. She was attentive, warm, incredibly hardworking, and somehow managed to give great service to everyone despite how busy it was. Nikki truly made my stay outstanding, and her effort deserves to be recognized.

If you’re passing through Chesterton — storm or no storm — this is a great place to stay. And if Nikki is working, you’re in especially good hands!

2025-11-29 • via Tripadvisor