Quality Inn & Suites

Hotels
Quality Inn
6.2 (119 reviews)
120 Hwy 21 S , Monroeville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Affordable for a short stay
Cons:
Poor maintenance
Limited breakfast options

Categories

Cleanliness
4.78
Issues with general maintenance and cleanliness were noted, including a broken hair dryer and lack of proper renovation.
Service
7.25
The service was sufficient, but there were issues with check-in requiring a video doorbell to summon staff.
Location
8.29
Conveniently located near meeting places and restaurants, which was appreciated.
Room Quality
5.74
Room quality was poor, with a broken bed frame and unsecured toilet.
Amenities
5.27
Limited amenities available; broken items noted like the hair dryer and random phones in the bathroom.
Value for Money
7.73
For the price paid, the hotel was deemed sufficient for a short stay, although not great.
Food and Beverage
3.78
Breakfast options were minimal, which contributed negatively to the overall experience.
Overall Experience
6.75
The overall experience was average; the hotel serves its purpose but has many areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 13:17

Property Description

Outdoor Pool for Relaxation

Enjoy a refreshing dip in the outdoor pool at our newly renovated hotel in Monroeville. Take a break from your travels and unwind in the sun.

Modern Amenities for Comfort

From 42-inch flat-screen TVs in standard rooms to 55-inch TVs in suites, we offer top-notch entertainment options. Each room is equipped with a hair dryer, coffee maker, microwave, and small refrigerator for your convenience.

Convenient Services for Guests

Make use of our on-site business center and take advantage of the free airport transfer service. With free parking, including RV and truck parking, and EV parking available, your stay with us is stress-free.

Book your stay at Monroeville Quality Inn and Suites by Choice Hotels now to experience comfort and convenience at its best.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property does not have an elevator.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 119 reviews
Cleanliness: 4.78
Service: 7.25
Location: 8.29
Room Quality: 5.74
Amenities: 5.27
Value for Money: 7.73
Food and Beverage: 3.78
Overall Experience: 6.75
S
Savanna
4
Pros:

Barely any breakfast (aka bagels and cereal) . Had to ring a ring doorbell/video camera to get a lady to come to the front and check me in. It’s not a horrible place but you get what you pay for. Also hair dryer was broken, random phone in the bathroom, and no iron. Whoever renovated was very lazy. Didn’t even remove picture frame from wall, just painted around it

2025-10-08 via Nuitee
A
April
6
Pros:

The toilet was not secured properly to the floor… I couldn’t change the channel on the tv the bed frame broke that was a horrible room 118

2025-10-06 via Nuitee
C
Caitlin
8
Pros:

I was here in town for one night for a business trip and the Quality Inn was great for my needs. It was close to where my meeting was going to be and close to a restaurant. For the price and the amount of time I spent at the hotel it was sufficient.

2025-09-25 via Nuitee
A
alan ali friends
4
Pros:

Si tienes la oportunidad de hospedarte aqui,desaprovechala!!!

2025-08-26 via Nuitee
R
Ronald
6
Pros:

The Property was clean, but a little old. The staff were friendly and willing to help when available. (Only one person at desk) I think the biggest negative was the breakfast. I was there during the so called free hot breakfast between 8:00am-8:30am. The only thing there was some cereal and no milk and a few apples and condiments and juice from machine.

2025-08-21 via Nuitee
R
Rachel
6
Pros:

Housekeeping coming in the room at 730 in the morning when checkout isn't until 11. That was very rude and they need to stop invading customers privacy.

2025-06-22 via Nuitee
L
Linda
4
Pros:

First as a female traveling alone it was very concerning that the door to the outside parking lot did not have key card entry. Anyone can enter their back doors unseen and I was placed in a room directly next to this unlocked doorway. There was no fire alarm in my room and the electrical plugs did not have covers which are both OSHA violations. They had mouse traps out everywhere as seen in picture by outside door. I was staying for 2 nights and was only given one towel, hand towel and washcloth for the entire stay. The hand towel had brown stains all over it as seen in picture. No one came to empty trash, change out towels or make bed during my stay. The first morning I went to breakfast which was just a choice of waffle, cereal or yogurt. I grabbed a yogurt and opened while driving into work. The color was more purple than the pink color of strawberry yogurt so I checked date and it had been expired for almost 2 weeks. Front desk clerk was on the phone talking to family during check in and when I went to desk because my key was not working. Both times I felt like she was aggravated I was interrupting her conversation to ask for service.

2025-06-16 via Nuitee
A
April
6
Pros:

Everything was ok just kept having problems with the TV

2025-06-03 via Nuitee
A
Ashanti family
6
Pros:

This property needs a lot of work, the facility is run down, the air wasn’t working properly, no shower curtain in the bathroom, hair from the past guest in the bathroom, toilet was nasty! My highlight was staff members one name was Tiffany and she was a breath of fresh air !

2025-05-28 via Nuitee
M
Monica family
10
Pros:

The staff was very friendly and accomodating.

2025-05-05 via Nuitee
J
Judy
4
Pros:

First of all, the entire Inn smelled of old cooked food. Second of all, the room I was in # 119 the beds need replacing. Both beds squeaked all night as we turned over in or sleep. This tells me there hasn't been an inspection recently.

2025-03-24 via Nuitee
S
Steven
10
Pros:

Clean

2025-03-22 via Nuitee
V
Verified traveler
10
Pros:

Was great for the price and breakfast was decent. It's what you would expect

2025-03-01 via Nuitee
K
Kathy
6
Pros:

I the staff was Very Nice, accommidating and helpful but the look of the hotel rooms need a lot of upgrades.

2025-02-26 via Nuitee
C
Courtney family
2
Pros:

Let me start off by saying if I could, I would give this place zero stars. When we first got there entering the hotel it smelled like Indian food. I was like OK let’s just see the room so we checked in while in the room we set our bags down. The bed was squeaky. We looked up at the wall and seen a COCKROACH that’s when I was like no way we are not staying here. I told gentlemen at the front desk that I wanted my money back, but said he would have to talk to the owner. No one ever got back with me and now I’m disputing it with my bank.

2025-01-19 via Nuitee
M
Mattie
8
Pros:

No elevator has to tag luggage upstairs

2024-11-25 via Nuitee
K
Ken
4
Pros:

Below average

2024-10-10 via Nuitee
T
Tish
8
Pros:

It’s an older property, but it does the job and I had a good nights rest with a good shower and a fridge with tv. What else could you want?

2024-09-28 via Nuitee
V
Verified traveler
4
Pros:

The people on staff were incredibly sweet, unfortunately the facility was run down and in poor condition. It’s about time to renovate that hotel

2024-09-23 via Nuitee
D
Danica
10
Pros:

They are awesome!

2024-09-04 via Nuitee