Vittoria Hotel & Suites

Hotels
8.6 (11992 reviews)
5851 Victoria Avenue , Niagara Falls , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great room quality
Friendly and helpful staff
Delicious food and reasonable prices
Clean pool facilities
Cons:
Elevators were slow during check-out
Limited space in bathroom for mobility needs

Categories

Cleanliness
7.99
The pool and deck were very clean, indicating good maintenance.
Service
8.96
The staff were accommodating, making it easy to extend the stay without changing rooms.
Location
8.5
The hotel is conveniently located near attractions, making it accessible.
Room Quality
8.95
Room 1009 was described as amazing with a great view and spacious.
Amenities
8.48
The microwave addition was very useful, enhancing convenience.
Value for Money
8.44
Room service portions and pricing were favorable, delivering good value.
Food and Beverage
8.99
The food quality and quick delivery exceeded expectations, making it delicious.
Overall Experience
8.46
Overall, a pleasant stay with minor issues that didn't detract much from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:26

Property Description

Proximity to Attractions
Located just a few minutes' walk from the iconic Horseshoe Falls, The Vittoria Hotel and Suites offers unparalleled convenience to must-see attractions such as Casino Niagara, Skylon Tower, and the Maid of the Mist boat ride.

On-Site Tour Assistance
Explore the best of Niagara Falls with ease thanks to the hotel's tour assistance, helping you plan trips to Niagara-on-the-Lake, local wineries, and other nearby attractions for a memorable experience.

Thoughtful Amenities
Enjoy complimentary wireless internet, on-site laundry facilities, and unwind in the indoor heated pool after a day of sightseeing. Complete your day with a delicious meal at the hotel's on-site restaurant.

Experience comfort, convenience, and exceptional service at The Vittoria Hotel and Suites - book your stay now for an unforgettable Niagara Falls getaway.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. You must be 21 years of age or older to reserve a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.6
Based on 11992 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.46
J
Jonathan couple ca
10
2026-08-08 via Nuitee
T
TAMEER couple ca
7
2026-08-08 via Nuitee
T
Teri family_with_children ca
10
2026-08-08 via Nuitee
S
Sanjay family_with_children ca
9
2026-08-08 via Nuitee
B
Barbara solo_traveller ca
8
2026-08-08 via Nuitee
N
Nabeel family_with_children us
8
2026-08-08 via Nuitee
K
Karen family_with_children ca
8
2026-08-08 via Nuitee
S
Sunehkumar family_with_children ca
5
Not worth it
Pros:

There was nothing to like about it.

Cons:

​I recently stayed at the Vittoria Hotel in Niagara with my family (a party of 6), and unfortunately, it was far from a pleasant stay.
​First, the parking situation was very frustrating. During check-in, I was told that all parking stalls were fully occupied, forcing us to pay for out-of-property parking about a 3-minute walk away from the hotel. However, when I checked at midnight and again very early the next morning, the exact same spots at the property were completely vacant. Charging exorbitant fees for one night while turning away guests under the guise of being "full" feels dishonest and poorly managed.
​The room amenities were completely inadequate for the number of registered guests:
​Sofa Bed: The sofa bed appeared uncleaned, and there were no extra bedsheets or blankets provided for it as per our accommodation size.
​Toiletries: With 6 of us in the room, there wasn't even enough basic soap or shampoo provided.
​Complimentary Items: We were given only 2 bottles of water and 4 coffee packets, with insufficient cream and sugar for our group.
​To top it off, there was no breakfast provided, despite expecting it to be included as part of the stay (booked via Booking.com).
​Between the lack of basic customer care, uncleaned sofa bed, misleading information on parking, and insufficient room supplies for a family, the extremely high room rate for a single night was not justified. I would not recommend this hotel.

2026-08-08 via Nuitee
F
Fortin family_with_children ca
10
2026-08-08 via Nuitee
K
Kumar couple ca
10
2026-08-08 via Nuitee
B
Brent solo_traveller ca
9
2026-08-08 via Nuitee
L
Ly family_with_children ca
9
Overall we love the place.
Pros:

Nice clean and convenient

Cons:

Bathroom the water slow not strong enough.

2026-08-08 via Nuitee
A
Alejandra family_with_children cl
10
Buena experiencia
Pros:

La habitacion bastante comoda, eramos 5 y estuvimos bien, dejaron agua y una cafetera, el baño era amplio y luminoso, a 1 cuadra de la avenida principal

Cons:

Habian algunos detalles en el papel de la pared, quizas ya es momento de reemplazarlo

2026-08-08 via Nuitee
C
Chandrajothy couple ca
9
2026-08-08 via Nuitee
G
Ghislain family_with_children ca
8
Merveilleux
Pros:

L'emplacement et la propreté de l'établissement

Cons:

Stationnement payant et pas de micro onde dans les chambres

2026-08-08 via Nuitee
S
Susanne couple se
8
2026-08-08 via Nuitee
T
Thomas couple fr
8
2026-08-08 via Nuitee
H
Hawa family_with_children fr
6
Pros:

La taille de la chambre

Cons:

Les équipements vétustes.

2026-08-08 via Nuitee
L
Lorraine family_with_children fr
10
Had a wonderful stay with my husband and two grandchildren.
Cons:

mattresses too soft

2026-08-08 via Nuitee
I
Ibtehaj solo_traveller ca
5
Not so much value for the money now
Pros:

Location

Cons:

No on site parking, no shower + body wash, no switch boards on both sides of the bed. View was below avg. A lot of things went downhill since i last stayed here

2026-08-08 via Nuitee