Ramside Hall Hotel, Golf and Spa

Hotels
Classic British Hotels
8.4 (131 reviews)
Carrville, Durham, England, DH1 1TD , Durham , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful grounds
Cons:
Room cleanliness issues
Cold breakfast

Categories

Cleanliness
7.65
One review mentioned a shabby room with scuffed paint and a musty smell.
Service
9.65
Multiple reviews highlighted excellent, friendly, and accommodating staff.
Location
8.65
Excellent access to resort areas and lovely surroundings.
Room Quality
8.15
Rooms were described as lovely but needing some TLC.
Amenities
8.65
Good amenities were mentioned, including the spa and swimming pool.
Value for Money
8.15
Value reflected in positive reviews, though one review noted disappointment for the price paid.
Food and Beverage
8.15
Great food quality at the restaurant, though some breakfast issues noted.
Overall Experience
8.15
Mostly positive experiences noted, with some reservations due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages and facials at the full-service spa, or take a dip in one of the 5 pools including 3 indoor and 2 outdoor options.

Multiple Dining and Entertainment Options
Savor delicious meals at one of the 4 onsite restaurants, or enjoy a refreshing drink from the poolside bar or one of the 5 bars/lounges. 24-hour room service is also available for ultimate convenience.

Convenient Amenities and Services
Stay connected with complimentary wireless internet, take advantage of concierge services, and unwind in the arcade/game room. Other amenities include a business center, dry cleaning services, and free self-parking.

Escape to Ramside Hall Hotel, Golf and Spa for a relaxing getaway with a perfect blend of luxury and leisure options. Book your stay now for an unforgettable experience.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 131 reviews
Cleanliness: 7.65
Service: 9.65
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.15
H
Holly
10
Pros:

2025-10-12 via Nuitee
K
Karen
10
Pros:

..

2025-10-03 via Nuitee
L
Leah
10
Pros:

Lovely hotel … very busy.

2025-10-01 via Nuitee
M
Michael partner
10
Pros:

From check in to check out the quality of service, accommodation and food was excellent.

2025-09-19 via Nuitee
O
Olasunkanmi
10
Pros:

Well, it was money well spent; access to all areas in the resort was lovely, and the customer service was top-notch throughout. I would definitely return in the future. The entertainment center was a welcome addition, making the trip a lot more enjoyable.

2025-09-17 via Nuitee
G
Graham
8
Lovely staff and comfortable room
Pros:

The staff were extremely helpful and friendly. Our room was lovely but bathroom could do with some tlc. We had dinner at fusion which was lovely and the services was good. The breakfast was very average as the hot food was cold. They could do more bread, fruit and yogurt choices.

2025-09-15 via Nuitee
K
Kayleigh
10
Beautiful hotel with lovely grounds and great food
Pros:

Stayed in the standard double room. Lovely decor, plenty of space with big patio doors overlooking the grounds. Loved the food in the restaurant (Charchoa), great quality and excellent service. Enjoyed the hour at the swimming pool and sauna. Also dog friendly in the room which was great. Wi-fi connection was also very good and room came with a big flatscreen TV. The bath in the room was also lovely. Also had a drink in the Clubhouse and the prices were reasonable. Would love to come again and have some Spa treatments (only stayed for 1 night so didn’t have too much time)

2025-09-05 via Nuitee
G
Geneva
10
Birthday and Anniversary Celebrations
Pros:

Everything was absolutely perfect 👌 we were blown away. We absolutely love it. Staff's were very polite and friendly.

2025-09-02 via Nuitee
T
Tracy
4
Didn’t meet expectations.
Pros:

Came for a special occasion. Although lovely touch to dress the room with petals and towel swan it wasn’t a romantic break. I was very disapointed that we were given a room that was very shabby scuffed paint on walls and had a very strong musty smell throughout our stay. I think it was one off the rooms they use for people bringing dogs. Just felt very dated and in need of refresh. Didn’t even have a hairdryer in room. Overall the hotel grounds are lovely and spa in nice. Food in restaurant was mixed. Had a nice meal there but the breakfast was cold and a bit chaotic in there. Overall didn’t get the experience I thought I would for the price paid sadly. Would not recommend or return. I did give reception my feedback but they didn’t seem to be that bothered about it too. Not the best experience at all.

2025-08-23 via Nuitee
E
Elaine partner
10
Pros:

The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a special desert and our room was decorated with rose petals, towel art and complimentary chocolates. I had read mixed reviews, however, our experience was first class. Yes some areas need touching up a little, having said that, the staff made our visit amazing. Due to medical conditions I didnt know if I would be able to use the spa facilties, Lilly to the rescue!! She escorted us to a different access point, where I was able to park my scooter much nearer, she checked I was able to access the hydrotherapy pool safely, this small act of kindness had an enormous impact on my wellbeing, she made such a difference, what lovely people they all are. Whatever they did, they did with a smile and genuinely cared. The only suggestion I have for improvement would be to have a sign in the car park asking guests using room facilities for events, to respect others by not drivng around the car park at speed or sit revving engines for over an hour, whist blocking access. We will definitely be returni

2025-08-22 via Nuitee
A
Al
10
Pros:

Great time. Enjoyed a meal in the Rib room. Spa facilities were super and definitely great getting us ready for a wedding, also dealing with the consequences from the wedding.

2025-08-15 via Nuitee
A
Agada Seye
10
Pros:

This is a lovely resort i had a good time with my wife especially the spa facilities was awesome, the breakfast was nice . Will be back again

2025-07-29 via Nuitee
G
geraldine
6
Pros:

We've stayed at the Ramside a few times over the years. It's nice enough but not outstanding. Our deluxe room was advertised as having Bathrobes and air-conditioning. It had neither. When i queried this i was informed that only guests on Spa breaks got robes....! (Our booking was made via Expedia so a discrepancy? )
Receptionist said she'd get some sent to our room. She did, so all good.
We had breakfast booked next morning which was nice.

2025-07-29 via Nuitee
J
Jen
8
Nice hotel but needs updating
Pros:

Our room was lovely, the hotel is looking a little dated though. The breakfast was nice but £20pp seems a bit steep! The bathroom was huge and we had loads of space in our room, bed was nice.

2025-07-27 via Nuitee
C
Carlos family
10
Pros:

Very nice property. sorrounded by nice golf courses and conveniently located near the city center. The bar and steak house are worth a try. The rooms are spacious and very clean. The staff is beyond friendly and attentive.

2025-07-20 via Nuitee
J
Jean
8
Pros:

I was surprised not to have gowns in the bedroom and some of the furniture in our room dated , for a 4 Star hotel the breakfast was lukewarm ,the area and the Hotel is Beautiful,
However the Treehouses were amazing !! and the staff very helpful
Would go again ,but stay in a treehouse !

2025-07-05 via Nuitee
F
fatema partner
10
Pros:

A great property with leisure facilities and parking close to Durham (<10 minute drive or park and ride opposite carriageway)
Room was lovely but surprised no air conditioning or fridge and it did get a little hot overnight

2025-07-05 via Nuitee
A
Allister partner
10
Pros:

This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website.
Overall, a lovely hotel to stay in.

2025-07-02 via Nuitee
R
Rachel
10
Pros:

Beautiful grounds and great staff.
Access to pool made the trip.

2025-06-27 via Nuitee
K
Kevin friends
10
Pros:

It was a one night stay, but so very enjoyable. The Staff were delightful and so friendly. The room I was in was spotless.

2025-06-17 via Nuitee