Holiday Inn Express San Francisco Airport North by IHG

Hotels
•
Holiday Inn Express
7.4 (480 reviews)
373 South Airport Boulevard , South San Francisco , US
+1 650-589-0600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
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Review Highlights

Pros:
Close to airport / convenient location
Clean rooms and comfortable beds
Good/excellent breakfast buffet
Reasonable price mentioned by several guests
Safe, well-kept building noted by some
Lobby self-service market
Cons:
Unreliable or limited shuttle service (shuttle no-show, deceptive advertising)
Expensive parking ($25/day) and extra transport costs
Rooms dated; decor and maintenance issues (key cards, TV, lights)
Limited amenities (poor gym, no bar)
Staffing/front desk issues (busy phone, lack of staff)
Occasional odor issues and safety scare with another guest

Categories

Cleanliness
7.8
Generally reported as clean: multiple reviews cite clean rooms and daily cleaning, though a few mention odors (wet dog/cigarette) and isolated cleanliness issues.
Service
6.8
Mixed: several guests praised excellent service, but there are notable complaints about shuttle no-shows, busy front desk phones, limited staff and slow responses.
Location
8.5
Consistently praised for proximity to the airport and city; convenient spot (near McDonald's) though limited walking-distance dining and not close to BART.
Room Quality
7
Rooms often described as roomy and comfortable with good beds, but frequently noted as dated with some maintenance issues (decor, key cards, TV/bedside lights).
Amenities
6.2
Weaker area: limited or unreliable shuttle service, poor gym/no bar, and expensive parking; lobby market noted as a small positive.
Value for Money
7
Mixed: some guests found the price reasonable and recommended the hotel, but extra charges (notably $25/day parking) and shuttle/Lyft costs reduce perceived value.
Food and Beverage
8.6
Generally positive: breakfast buffet is frequently praised as excellent, though a few guests found breakfast mediocre.
Overall Experience
7.3
Overall acceptable for transit/airport stays: many enjoyed their stay, but serious negatives for some (shuttle failure, safety/scare incidents, noise) lowered overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just 1.6 km north of San Francisco International Airport, Holiday Inn Express San Francisco Airport North offers easy access to the city center and provides free transfers to the airport and BART Metro Train Station.

Comfortable Accommodations
Each room features a flat-screen HD cable TV, work desk, microwave, mini-refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Great Amenities
Enjoy a daily hot breakfast buffet, unwind in the fitness center and hot tub, and take advantage of the 24-hour business center during your stay at Holiday Inn Express San Francisco Airport North.

Book your stay now and experience the perfect blend of convenience, comfort, and great amenities at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

7.4
Based on 480 reviews
Cleanliness: 7.8
Service: 6.8
Location: 8.5
Room Quality: 7
Amenities: 6.2
Value for Money: 7
Food and Beverage: 8.6
Overall Experience: 7.3
C
Caceres • couple • ec
9
Pros:

Cama y desayuno

Cons:

No me han devuelto la garantía..me han cobrado doble la estancia del hotel
Pedi 1 habitaciones solo una me reversaron 1

2026-10-25 • via Nuitee
H
H • couple • us
8
Affordable safe & clean place to stay near the airport.
Pros:

Location was convenient (right next to McDonalds) but there was also a small self-service "market" inside the lobby which was nice because there did not seem to be many other restaurants/eateries within walking distance. Quick ride to the airport which was convenient also. Building was well kept and seemed very safe. Room was very roomy & clean.

2026-10-21 • via Nuitee
D
Denee • couple • us
7
Never again the smell of wet dog and cigarette
Pros:

It was semi clean

Cons:

It was close to the job site

2026-10-16 • via Nuitee
A
Anabela • couple • us
1
2026-10-11 • via Nuitee
R
reilly • solo_traveller • us
5
2026-10-11 • via Nuitee
R
Ros • solo_traveller • gb
8
A costly necessity
Pros:

Proximity to the airport

Cons:

My room overlooked some skips. After an 11 hour flight I just wanted to rest. However, this was impossible because they were using forklifts to tip trash and bottles into the skips

2026-10-10 • via Nuitee
K
Katharina • couple • de
10
2026-09-17 • via Nuitee
J
Jack • solo_traveller • us
10
Excellent comfortable place to stay; great location.
Pros:

Very comfortable room. Quite clean. Daily cleaning. Excellent breakfast buffet.

Cons:

$25 per day to park seems excessive

2026-09-15 • via Nuitee
C
ChingHsin • solo_traveller • tw
8
2026-09-07 • via Nuitee
S
SCOTT • couple • us
10
2026-09-04 • via Nuitee
M
Manuel • couple • us
9
2026-09-02 • via Nuitee
D
Damaris • extended_group • us
8
great experience
Pros:

Excellent service, good breakfast

2026-09-01 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Breakfast and room

2026-08-30 • via Nuitee
N
Nelson • couple • ph
8
Good
Pros:

Nice location

Cons:

None

2026-08-17 • via Nuitee
L
lital • solo_traveller • il
8
2026-08-11 • via Nuitee
A
Andrea • solo_traveller • us
5
Pros:

Great breakfast buffet, comfy beds

Cons:

Lack of staff, key cards didn't work, frightened by another guest banging on the door and trying to get in who had key card to my room. Decor drab and poop colored curtains, front desk phone always busy, TV and bedside light didn't work.

2026-08-09 • via Nuitee
J
Jinwen • solo_traveller • cn
7
2026-08-05 • via Nuitee
Q
Qian Wen • couple • us
6
2026-08-03 • via Nuitee
S
Sophy • solo_traveller • za
8
Pros:

Location

2026-07-23 • via Nuitee
S
Soto • couple • us
1
2026-07-23 • via Nuitee